Prepare written clinical notes that document the care provided within 24 hours of providing service and incorporate them into the recipient's clinical record within 7 days; and
Promptly inform the physician and other personnel participating in the patient's care of changes in the patient's condition and needs.
(b) Patient rights.
A nurse shall provide a written statement of the rights of the recipient for whom services are provided to the recipient or guardian or any interested party prior to the provision of services. The recipient or guardian shall acknowledge receipt of the statement in writing. The nurse shall promote and protect the exercise of these rights and keep written documentation of compliance with this subsection. Each recipient receiving care shall have the following rights:
To be fully informed of all rules and regulations affecting the recipient;
To be fully informed of services to be provided by the nurse and of related charges, including any charges for services for which the recipient may be responsible;
To be fully informed of one's own health condition, unless medically contraindicated, and to be afforded the opportunity to participate in the planning of services, including referral to a health care institution or other agency;
To refuse treatment to the extent permitted by law and to be informed of the medical consequences of that refusal;
To confidential treatment of personal and medical records and to approve or refuse their release to any individual, except in the case of transfer to a health care facility;
To be taught, and have the family or other persons living with the recipient taught, the treatment required, so that the recipient can, to the extent possible, help himself or herself, and the family or other party designated by the recipient can understand and help the recipient;
To complain about care that was provided or not provided, and to seek resolution of the complaint without fear of recrimination.
(c) Universal precautions.
A nurse shall have the necessary orientation, education and training in epidemiology, modes of transmission and prevention of HIV and other blood-borne or body fluid-borne infections and shall follow universal blood and body-fluid precautions for each recipient for whom services are provided. The nurse shall employ protective measures recommended by the federal centers for disease control (CDC), including those pertaining to medical equipment and supplies, to minimize the risk of infection from HIV and other blood-borne pathogens.
DHS 105.16 Note
Note: A copy of the CDC recommended universal precautions may be obtained from the Division of Quality Assurance, P.O. Box 2969, Madison, Wisconsin 53701.
(d) Medical record.
The nurse shall maintain a medical record for each recipient. The record shall document the nature and scope of all services provided and shall be systematically organized and readily accessible to authorized department personnel. The medical record shall document the recipient's condition, problems, progress and all services rendered, and shall include:
Appropriate hospital information, including discharge information, diagnosis, current patient status and post-discharge plan of care;
All medical orders, including the physician's written plan of care and all interim physician's orders;
A consolidated list of medications, including start and stop dates, dosage, route of administration and frequency. This list shall be reviewed and updated for each nursing visit, if necessary;
Progress notes posted as frequently as necessary to clearly and accurately document the recipient's status and services provided. In this paragraph, "progress note" means a written notation, dated and signed by a member of the health team providing covered services, that summarizes facts about care furnished and the recipient's response during a given period of time;
Clinical notes written the day service is provided and incorporated into the clinical record within 7 days after the visit or recipient contact. In this paragraph, "clinical note" means a notation of a contact with a recipient that is written and dated by a member of the home health team providing covered services, and that describes signs and symptoms, treatment and drugs administered and the patient's reaction, and any changes in physical or emotional condition;
Written summaries of the recipient's care provided by the nurse to the physician at least every 62 days; and
Written authorizations from the recipient or the recipient's guardian when it is necessary for the nurse to procure medical supplies or equipment needed by the recipient, unless the recipient's care is being provided by an MA-certified home health agency.
The recipient shall be informed of the identity of the agency-assigned alternate nurse before the alternate nurse provides services.
The nurse shall document a plan for recipient-specific emergency procedures in the event a life-threatening situation or fire occurs or there are severe weather warnings. This plan shall be made available to the recipient and all caregivers prior to initiation of these procedures.
The nurse shall take appropriate action and immediately notify the recipient's physician, guardian, if any, and any other responsible person designated in writing by the patient or guardian of any significant accident, injury or adverse change in the recipient's condition.
(f) Discharge of the recipient.
A recipient shall be discharged from services provided by the nurse upon the recipient's request, upon the decision of the recipient's physician, or if the nurse documents that continuing to provide services to the recipient presents a direct threat to the nurse's health or safety and further documents the refusal of the attending physician to authorized discharge of the recipient with full knowledge and understanding of the threat to the nurse. The nurse shall recommend discharge to the physician and recipient if the recipient does not require services or requires services beyond the nurse's capability. The nurse provider shall issue a notification of discharge to the recipient or guardian, if possible at least 2 calendar weeks prior to cessation of skilled nursing services, and shall, in all circumstances, provide assistance in arranging for the continuity of all medically necessary care prior to discharge.
DHS 105.16 History
Cr. Register, February, 1986, No. 362
, eff. 3-1-86; am. (intro.), (1) and (2), r. and recr. (3), cr. (4) and (5), Register, April, 1988, No. 388
, eff. 7-1-88; emerg. r. and recr. (1) and (2), cr. (6), eff. 7-1-92; r. and recr. (1) and (2), cr. (6) to (10), Register, February, 1993, No. 446
, eff. 3-1-93; correction in (intro.) made under s. 13.93 (2m) (b) 7., Stats., Register, October, 2000, No. 538
; corrections in (intro.), (2) (a), (c), (6) (a) (intro.), 2., (7) and (9) (a) made under s. 13.92 (4) (b) 7., Stats., Register December 2008 No. 636
"Client" means an individual who receives personal care services from an entity certified or required to be certified under this section, irrespective of whether that individual is a medicaid recipient.
"Legal representative" means a person who is any of the following:
A person appointed as a health care agent under an activated power of attorney for health care under ch. 155, Stats.
A person appointed as an agent under a durable power of attorney under s. 243.07
, 1989 Stats., executed on or before April 28, 1990.
"Principal" means an administrator, a person with management responsibility for the applicant, an officer or person owning directly or indirectly 5% or more of the shares or other evidences of ownership of a corporate applicant, a partner in a partnership which is an applicant, or the owner of a sole proprietorship which is an applicant.
For MA certification, a personal care provider shall be one of the following types of entities and shall meet applicable certification requirements:
A county department established under s. 51.42
, Stats., which has the lead responsibility in the county for administering the community options program under s. 46.27
A federally recognized American Indian tribe or band in Wisconsin.
(1e) Contracting, planning and coordination; fit and qualified.
A personal care provider shall do all of the following:
Present a proposal to the department to provide personal care services that does all of the following:
Documents a quality assurance mechanism and quality assurance activities.
Demonstrates that employees possess knowledge of and training and experience with special needs, including independent living needs, of the client group or groups receiving services.
Provide a written plan of operation describing the entire process from referral through delivery of services and follow-up.
Cooperate with other health and social service agencies in the area and with interested community referral groups to avoid duplication of services and to provide coordination of personal care services to clients.
Be fit and qualified. All of the following factors are relevant to a determination by the department whether the applicant is fit and qualified for purposes of this paragraph:
Any adverse action against the applicant or any principal by a licensing agency of any state that resulted in denial, suspension, injunction, or revocation of a license to operate a human services or health care agency or facility.
Any adverse action against the applicant or any principal initiated by a state or federal agency based on non-compliance that resulted in civil money penalties, termination of a provider agreement, suspension of payments, or the appointment of temporary management of a facility or agency.
Any conviction of the applicant or any principal for a crime involving neglect or abuse of patients or of the elderly or involving assaultive behavior or wanton disregard for the health or safety of others, or any act of abuse under s. 940.285
, Stats., or similar law in another jurisdiction.
Any conviction of the applicant or any principal for a crime related to the delivery of personal care or other health care-related services or items, or for providing personal care or other health care-related services without a license or other form of permission required by law.
Any conviction of the applicant or any principal for a crime involving a controlled substance under ch. 961, Stats.
, or similar law in another jurisdiction.
Any conviction of the applicant or any principal for a crime involving a sexual offense.
Any prior financial failure of the applicant or any principal that resulted in bankruptcy or in the closing of a human services or health care agency or facility or the relocation or discharge of such an agency's or facility's patients.
Any unsatisfied judgment against the applicant or any principal or any debts that are at least 90 days past due.
(1f) Provision of information.
A county, independent living center or federally recognized American Indian tribe or band personal care provider shall provide, in a format approved by the department, identifying information about the county, independent living center or federally recognized American Indian tribe or band and those agencies and individuals that provide Medicaid personal care services through a contract with the county, independent living center or federally recognized American Indian tribe or band.
(1g) Finances; accounting; recordkeeping; billing.
A personal care provider shall do all of the following:
(a) Cash flow.
Document adequate resources to maintain a cash flow sufficient to cover operating expenses for 60 days.
(b) Accounting methods.
Document a financial accounting system that complies with generally accepted accounting principles.
A written plan of operations indicating the entire process from making referrals through delivery of services and follow-up.
A written statement defining the scope of personal care services provided, including the population being served, service needs and service priorities.
(1n) Personnel management.
The personal care provider shall document and implement a system of personnel management, if more than one personal care worker is employed or under contract, that includes all of the following:
Evaluate every personal care worker and RN supervisor employed by or under contract with the provider periodically according to the provider's policy for quality of performance and adherence to the provider's policies and this chapter and s. DHS 107.112
. Evaluations shall be followed up with appropriate action.
Provide orientation and on-going instruction for RN supervisors and personal care workers. Personal care workers shall receive orientation before providing services to a client. The titles of the persons responsible for conducting orientation and training shall be specified in the plan. The plan shall include a system for providing instruction when an evaluation of the RN's or personal care worker's performance or competency indicates additional instruction may be needed. Orientation shall include training on all of the following:
Information concerning specific job duties. Training shall be provided for each skill the personal care worker is assigned and shall include a successful demonstration of each skill by the personal care worker to the qualified trainer, under the supervision of the RN supervisor, prior to providing the service to a client independently.
The functions of personnel employed by the provider and how they interrelate and communicate with each other in providing services.
Epidemiology, modes of transmission and prevention of infections and the need for routine use of current infection control measures as recommended by the U.S. centers for disease control and prevention.
Comply with the caregiver background check requirements under s. 50.065
, Stats., and ch. DHS 12
, including the disclosure requirements under s. 50.065 (2m)
, Stats., and s. DHS 12.115
. The provider shall also comply with the caregiver misconduct reporting and investigation requirements under ch. DHS 13