LRB-1902/2
PJK&CTS:kjf:pg
2007 - 2008 LEGISLATURE
May 24, 2007 - Introduced by Representatives Van Roy, Shilling, Kerkman,
Albers, Bies, Fields, Hubler, Kestell, Lothian, Molepske, Montgomery,
Mursau, Murtha, Musser, Nelson, Owens, Petrowski, Seidel, Sinicki
and
Soletski, cosponsored by Senators Breske, A. Lasee, Erpenbach, Carpenter,
Jauch, Kreitlow
and Lehman. Referred to Committee on Insurance.
AB353,1,5 1An Act to renumber and amend 632.37; to amend 632.37 (title); and to create
2134.82, 632.37 (1) (b), (c), (d), (e) and (f) and 632.37 (2) and (3) of the statutes;
3relating to: prohibiting an insurer from requiring a certain vendor for
4repairing a motor vehicle, requiring adjusters to inspect motor vehicle damage,
5and insurance payments for motor vehicle repair costs.
Analysis by the Legislative Reference Bureau
Current law prohibits an insurer that issues a motor vehicle insurance policy
that covers the repair or replacement of motor vehicle glass from conditioning the
coverage on whether the insured or a third party making a claim under the policy
obtains services or parts from a particular vendor specified by the insurer. This bill
expands that prohibition. Under the bill, an insurer that issues a motor vehicle
insurance policy that covers the repair of a motor vehicle may not condition that
coverage on whether the insured or a third party making a claim under the policy
obtains a damage repair estimate or services or parts from a particular garage, repair
shop, or other vendor specified by the insurer. In addition, if an insured or third party
makes a claim for the repair of a motor vehicle, the insurer must inform the insured
or third party that they may select any garage, repair shop, or other vendor for a
damage repair estimate or the repair and that the insurer will cover the reasonable
costs of the repair regardless of which garage, repair shop, or other vendor they
select. The insurer also must inquire whether the insured or third party has selected
a garage, repair shop, or other vendor for a damage repair estimate or the repair and

may make a referral to a garage, repair shop, or other vendor if the insured or third
party indicates that he or she has not selected a repair shop or requests a referral.
The bill requires that every motor vehicle proof of insurance card issued after the
effective date of the bill contain a notice that insurance companies are prohibited
from requiring that repairs be made by a particular repair facility. Also under the
bill, an auto body repair facility or automobile insurance claim facility must post in
a conspicuous location a notice that insurance companies are prohibited from
requiring that repairs be made by a particular repair facility. In addition, an auto
body repair facility or an automobile insurance claim facility must include that same
notice at the top of every motor vehicle repair estimate that it prepares.
The bill provides that an insurer that pays for the repair of a motor vehicle must
pay for the repair at the same rate that the general public pays in that geographic
area, unless the insurer and repair facility have an agreement otherwise, and that
the insurer may not limit or discount the amount paid on the basis that the repair
would have cost less if it had been made at a repair facility specified by the insurer.
The bill also prohibits an insurance adjuster from preparing a vehicle damage
estimate or from altering one prepared by another party without first physically
inspecting the damage to the vehicle.
The people of the state of Wisconsin, represented in senate and assembly, do
enact as follows:
AB353, s. 1 1Section 1. 134.82 of the statutes is created to read:
AB353,2,6 2134.82 Notice of right to choose repairer. (1) An auto body repair facility
3or automobile insurance claim facility shall post in a conspicuous location a sign that
4states, in boldface letters not less than 2 inches high: "Wisconsin law prohibits an
5insurance company from requiring that motor vehicle repairs be made by a
6particular repair facility; the consumer has the right to choose the repair facility."
AB353,2,12 7(2) Every motor vehicle damage repair estimate prepared by an auto body
8repair facility or automobile insurance claim facility shall include at the top of the
9estimate, printed in not less than 10-point boldface type, the following notice:
10"Wisconsin law prohibits an insurance company from requiring that motor vehicle
11repairs be made by a particular repair facility; the consumer has the right to choose
12the repair facility."
AB353, s. 2
1Section 2. 632.37 (title) of the statutes is amended to read:
AB353,3,3 2632.37 (title) Motor vehicle glass repair practices; restriction on
3specifying vendor
.
AB353, s. 3 4Section 3. 632.37 of the statutes is renumbered 632.37 (1) (a) and amended
5to read:
AB353,3,126 632.37 (1) Restrictions on specifying repair facility. (a) An insurer that
7issues a motor vehicle insurance policy covering the repair of a motor vehicle,
8including the
repair or replacement of motor vehicle glass or other parts, may not
9require, as a condition of that coverage, that an insured, or a 3rd party, making a
10claim under the policy for the repair or replacement of the motor vehicle glass obtain
11a damage repair estimate or services or parts from a particular garage, repair shop,
12or other
vendor, or in a particular location, specified by the insurer.
AB353, s. 4 13Section 4. 632.37 (1) (b), (c), (d), (e) and (f) of the statutes are created to read:
AB353,3,1614 632.37 (1) (b) If an insured or a 3rd party makes a claim specified in par. (a)
15that is covered under a policy specified in par. (a), the insurer shall, at the time the
16claim is submitted, do all of the following in the following order:
AB353,3,1917 1. Orally inform the insured or 3rd party that he or she may select any garage,
18repair shop, or other vendor to prepare a damage repair estimate or to repair the
19motor vehicle.
AB353,3,2220 2. Orally inform the insured or 3rd party that the insurer will pay the
21reasonable costs of the repair regardless of which garage, repair shop, or other
22vendor the insured or 3rd party selects to make the repair.
AB353,3,2523 3. Orally inquire whether the insured or 3rd party has selected a garage, repair
24shop, or other vendor to prepare a damage repair estimate or to repair the motor
25vehicle.
AB353,4,5
1(c) Except as provided in par. (d), if the insured or 3rd party indicates that he
2or she has selected a garage, repair shop, or other vendor to prepare a damage repair
3estimate or to repair the motor vehicle, the insurer may not attempt, or shall cease
4attempts, to influence the insured's or 3rd party's choice of garage, repair shop, or
5other vendor.
AB353,4,86 (d) An insurer may refer an insured or 3rd party making a claim under par. (b)
7to a particular garage, repair shop, or other vendor, or to a particular location, if, after
8the insurer satisfies the requirements under par. (b), any of the following occurs:
AB353,4,109 1. The insured or 3rd party indicates that he or she has not selected a garage,
10repair shop, or other vendor for the estimate or the repair.
AB353,4,1111 2. The insured or 3rd party requests a referral from the insurer.
AB353,4,1812 (e) An insurer that makes a referral under par. (d) may not engage in any
13actions intended to influence the insured's or 3rd party's decision, such as by
14agreeing to reduce the amount of the premium or deductible or offering additional
15warranties if the insured or 3rd party selects a particular garage, repair shop, or
16other vendor, or by suggesting that if repairs are not made at a particular garage,
17repair shop, or other vendor the repairs will cost more, be delayed, or not be
18guaranteed.
AB353,4,2419 (f) An insurer that issues a policy specified in par. (a) shall include on every
20motor vehicle proof of insurance card issued on or after the effective date of this
21paragraph .... [revisor inserts date], substantially the following information on its
22face: "Wisconsin law prohibits an insurance company from requiring that motor
23vehicle repairs be made by a particular repair facility; the consumer has the right to
24choose the repair facility."
AB353, s. 5 25Section 5. 632.37 (2) and (3) of the statutes are created to read:
AB353,5,4
1632.37 (2) Requirement to make physical inspection. An adjuster, as defined
2in s. 601.02 (1), may not prepare a motor vehicle damage repair estimate, or alter an
3estimate that was prepared by another party, without first making a physical
4inspection of the damage to the vehicle.
AB353,5,12 5(3) Payment of repair costs. Except as otherwise agreed between the insurer
6and the garage, repair shop, or other vendor making the repair, an insurer that pays
7for the repair of a motor vehicle shall pay for the repair at the same rate the general
8public pays in the geographic area in which the repair is made for the same or a
9similar type of repair to the same or a similar type of motor vehicle. The insurer may
10not limit or discount the amount that the insurer pays for the repair on the basis that
11the repair would have cost less if it had been made at a particular garage, repair shop,
12or other vendor, or in a particular location, specified by the insurer.
AB353, s. 6 13Section 6. Initial applicability.
AB353,5,1614 (1) If a motor vehicle insurance policy that is in effect on the effective date of
15this subsection contains a provision that is inconsistent with this act, this act first
16applies to that motor vehicle insurance policy on the date on which it is renewed.
AB353,5,1717 (End)
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