46.284(3)(b)2.
2. Adequate availability of providers that can meet the preferences and needs of its proposed service recipients for services at various times, including evenings, weekends and, when applicable, on a 24-hour basis.
46.284(3)(b)3.
3. Adequate availability of providers that are able and willing to perform all of the tasks that are likely to be identified in proposed enrollees' service and care plans.
46.284(3)(b)4.
4. Adequate availability of residential and day services that are geographically accessible to proposed enrollees' homes, families or friends.
46.284(3)(b)5.
5. Adequate supported living arrangements of the types and sizes that meet proposed enrollees' preference and needs.
46.284(3)(b)6.
6. Expertise in determining and meeting the needs of every target population that the applicant proposes to serve and connections to the appropriate service providers.
46.284(3)(b)7.
7. Thorough knowledge of local long-term care and other community resources.
46.284(3)(b)8.
8. The ability to manage and deliver, either directly or through subcontracts or partnerships with other organizations, the full range of benefits to be included in the monthly payment amount.
46.284(3)(b)9.
9. Thorough knowledge of methods for maximizing informal caregivers and community resources and integrating them into a service or care plan.
46.284(3)(b)10.
10. Coverage for a geographic area specified by the department.
46.284(3)(b)11.
11. The ability to develop strong linkages with systems and services that are not directly within the scope of the applicant's responsibility but that are important to the target group that it proposes to serve, including primary and acute health care services.
46.284(3)(b)12.
12. Adequate and competent staffing by qualified personnel to perform all of the functions that the applicant proposes to undertake.
46.284(4)
(4) Duties. A care management organization shall, in addition to meeting all contract requirements, do all of the following:
46.284(4)(a)
(a) Accept requested enrollment of any person who is entitled to the family care benefit and of any person who is eligible for the family care benefit and for whom funding is available. No care management organization may disenroll any enrollee, except under circumstances specified by the department by contract. No care management organization may encourage any enrollee to disenroll in order to obtain long-term care services under the medical assistance fee-for-service system. No involuntary disenrollment is effective unless the department has reviewed and approved it.
46.284(4)(b)
(b) Conduct a comprehensive assessment for each enrollee, including an in-person interview with the enrollee, using a standard format developed by the department.
46.284(4)(c)
(c) With the enrollee and the enrollee's family or guardian, if appropriate, develop a comprehensive care plan that reflects the enrollee's values and preferences.
46.284(4)(d)
(d) Provide or contract for the provision of necessary services and monitor the provided or contracted services.
46.284(4)(e)
(e) Provide, within guidelines established by the department, a mechanism by which an enrollee may arrange for, manage, and monitor his or her family care benefit directly or with the assistance of another person chosen by the enrollee. The care management organization shall provide each enrollee with a form on which the enrollee shall indicate whether he or she has been offered the option under this paragraph and whether he or she has accepted or declined the option. If the enrollee accepts the option, the care management organization shall monitor the enrollee's use of a fixed budget for purchase of services or support items from any qualified provider, monitor the health and safety of the enrollee, and provide assistance in management of the enrollee's budget and services at a level tailored to the enrollee's need and desire for the assistance.
46.284(4)(f)
(f) Provide, on a fee-for-service basis, case management services to persons who are functionally eligible but not financially eligible for the family care benefit.
46.284(4)(g)
(g) Meet all performance standards required by the federal government or promulgated by the department by rule.
46.284(4)(h)
(h) Submit to the department reports and data required or requested by the department.
46.284(4)(i)
(i) Implement internal quality improvement and assurance processes that meet standards prescribed by the department by rule.
46.284(4)(j)
(j) Cooperate with external quality assurance reviews.
46.284(4)(k)
(k) Meet departmental requirements for protection of solvency.
46.284(4)(L)
(L) Annually submit to the department an independent financial audit that meets federal requirements.
46.284(4m)(a)
(a) In this subsection, “governmental entity" means a political subdivision, as defined in s.
16.99 (3d), or a subunit of a political subdivision.
46.284(4m)(b)
(b) A governmental entity that has a contract under sub.
(2) may do all of the following:
46.284(4m)(b)1.
1. Create a nonstock, nonprofit corporation under ch.
181 or a service insurance corporation under ch.
613. Before creating a nonstock, nonprofit corporation or a service insurance corporation that will provide services under the family care benefit, the governmental entity shall submit to the department the proposed articles of incorporation for review and approval. If the department does not disapprove the articles of incorporation within 30 days of the date of submission to the department, the articles of incorporation are considered approved. If the department disapproves the articles of incorporation, the department shall provide specific reasons for the disapproval and recommendations regarding how the articles may be amended to cure the defect.