DOC 396.18 HistoryHistory: Cr. Register, June, 2000, No. 534, eff. 7-1-00. DOC 396.19(1)(1) General. Staff shall request that law enforcement authorities take a youth into custody and transport the youth to a detention facility, a mental health or medical facility or a type 1 secured correctional facility whenever practical. When assistance is not available, staff may take a youth into custody and transport the youth in accordance with this section. DOC 396.19(2)(2) Transporting. When a youth is taken into custody by staff, the youth shall be transported as soon as practical. DOC 396.19(3)(3) Personnel. Staff shall transport a youth in a secure manner to a secure facility and adequate staff shall supervise the transport consistent with department policies and procedures. DOC 396.19 HistoryHistory: Cr. Register, June, 2000, No. 534, eff. 7-1-00. DOC 396.20DOC 396.20 Release to aftercare. Consistent with ss. 938.357 (4m) and 938.538 (5) (a), Stats., and s. DOC 371.15, staff may recommend to OJOR that a youth be released from corrective sanctions, the SJO program or a type 2 secured correctional facility to aftercare. The recommendation shall be in writing and copies shall be forwarded to all JPRC members. DOC 396.20 HistoryHistory: Cr. Register, June, 2000, No. 534, eff. 7-1-00. DOC 396.21DOC 396.21 Complaint procedure for youth in a type 2 status. DOC 396.21(1)(1) General. The department shall afford an opportunity for administrative review of decisions through the youth complaint procedure. DOC 396.21(2)(2) Objectives. The objectives of this procedure are: DOC 396.21(2)(a)(a) To allow youth to raise questions in an orderly manner regarding a decision affecting their supervision. DOC 396.21(2)(b)(b) To encourage communication and cooperation between youth and staff. DOC 396.21(2)(c)(c) To resolve problems that arise under supervision in an orderly and consistent manner. DOC 396.21(3)(3) Scope. This complaint procedure may be used by youth in the programs referred to in s. DOC 396.01 (1) to obtain a review of a department decision that affects the youth personally, except any decision regarding the following: DOC 396.21(3)(e)(e) Any conditions of supervision imposed by a court or the office of juvenile offender review. DOC 396.21(3)(f)(f) Discharge of a youth prior to the original discharge date of the youth’s order for supervision. DOC 396.21(4)(a)(a) A youth may initiate a review of a decision by filing a complaint with his or her agent. DOC 396.21(4)(b)(b) The agent shall attempt to informally resolve the complaint. Any resolution agreed to by the agent and the youth shall be documented in the youth’s file. DOC 396.21(4)(c)(c) If the complaint is not resolved as provided under par. (b), the youth may file a written request for review with the agent’s supervisor within 5 days of the decision on which the complaint is based, except that the supervisor may for good cause accept a complaint after that time. DOC 396.21(5)(a)(a) Upon receipt of a written request for review, the supervisor shall notify the agent of the complaint and obtain a statement from the agent regarding the complaint. DOC 396.21(5)(b)(b) The supervisor shall review the complaint, the request for review, the agent’s statement and any other relevant information. The supervisor may interview the youth or others to investigate the complaint. The supervisor shall issue a written decision within 14 working days of receipt of the request for review, stating the reasons for the decision. The youth and the agent shall be given copies of the decision.