100.203(4)(b)1.1. At the time of sale, a copy of the warranty.
100.203(4)(b)2.2. At the time of sale, a receipt or other written evidence of the purchase of the vehicle protection product and, within 30 days after the purchase, a copy of the warranty.
100.203(5)(5)Warranty cancellation.
100.203(5)(a)(a) A warrantor may cancel the warranty only if the warranty holder does one of the following:
100.203(5)(a)1.1. Fails to pay for the vehicle protection product to which the warranty applies.
100.203(5)(a)2.2. Makes a material misrepresentation to the seller of the vehicle protection product to which the warranty applies or to the warrantor.
100.203(5)(a)3.3. Commits fraud.
100.203(5)(a)4.4. Substantially breaches the warranty holder’s duties under the warranty.
100.203(5)(b)(b) A warrantor canceling a warranty shall mail written notice of cancellation to the warranty holder at the last address of the warranty holder in the warrantor’s records at least 30 days prior to the effective date of the cancellation. The notice shall state the effective date of the cancellation and the reason for the cancellation.
100.203(6)(6)Prohibited acts.
100.203(6)(a)(a) A warrantor that is not an insurer, as defined in s. 600.03 (27), may not use in its name, contracts, or literature any of the terms, “insurance,” “casualty,” “surety,” “mutual,” or any other words descriptive of the insurance, casualty, or surety business. A warrantor may not use any name or description that is deceptively similar to the name or description of any insurance or surety corporation or to any other warrantor.
100.203(6)(b)(b) No warrantor may make any warranty claim that is untrue, deceptive, or misleading as provided in s. 100.18.
100.203(6)(c)(c) No person may require as a condition of sale or financing of a motor vehicle that a retail purchaser of a motor vehicle purchase a vehicle protection product that is not installed on the vehicle at the time of sale.
100.203(7)(7)Record keeping.
100.203(7)(a)(a) Warrantors shall keep accurate records of transactions regulated under this section.
100.203(7)(b)(b) A warrantor’s records shall include all of the following:
100.203(7)(b)1.1. Copies of all warranties under which the warrantor is obligated.
100.203(7)(b)2.2. The name and address of each warranty holder to whom the warrantor is obligated.
100.203(7)(b)3.3. The dates, amounts, and descriptions of all receipts, claims, and expenditures related to the warrantor’s warranties.
100.203(7)(c)(c) A warrantor shall retain all required records pertaining to each warranty holder to whom the warrantor is obligated for at least 2 years after the specified period of coverage has expired. A warrantor discontinuing business in this state shall maintain its records until it furnishes the commissioner satisfactory proof that it has discharged all obligations to warranty holders in this state.
100.203(7)(d)(d) Warrantors shall make all records concerning transactions regulated under this section available to the commissioner.
100.203(8)(8)Sanctions; administrative penalty.
100.203(8)(a)(a) The commissioner may take necessary and appropriate action to enforce this section and the commissioner’s rules and orders and to protect warranty holders. If a warrantor violates this section and the commissioner reasonably believes the violation threatens to render the warrantor insolvent or cause irreparable loss or injury to the property or business of any person located in this state, the commissioner may issue an order that does any of the following:
100.203(8)(a)1.1. Prohibits the warrantor from engaging in the act that violates this section.
100.203(8)(a)2.2. Prohibits the warrantor from providing any warranty that violates this section.
100.203(8)(a)3.3. Imposes a forfeiture on the warrantor.
100.203(8)(b)(b)
100.203(8)(b)1.1. Prior to the effective date of any order issued under par. (a), the commissioner must provide written notice of the order to the warrantor and the opportunity for a hearing to be held within 10 business days after receipt of the notice.
100.203(8)(b)2.2. Notwithstanding subd. 1., if the commissioner reasonably believes that the warrantor is or is about to become insolvent, prior notice and a hearing are not required.