196.208(2)(c)
(c) A preamble shall inform the caller that billing will commence only after a specific identified event following the preamble, such as an audible signal tone.
196.208(2)(d)
(d) If the pay-per-call service is associated with, aimed at or likely to be of interest to an individual under the age of 18, the preamble shall include a statement that the caller should hang up unless the caller has parental permission.
196.208(2)(e)
(e) A provider may offer a caller a means to bypass the preamble on subsequent calls to the pay-per-call service, if the caller is in sole control of that bypass capability. If a provider includes preamble bypass instructions, the instructions shall be given at the end of the preamble or at the end of the pay-per-call service. A provider shall disable preamble bypass capability for 30 days following the date of an increase in any charge for the pay-per-call service.
196.208(2)(f)
(f) If a provider complies with federal requirements that specifically apply to a preamble on a pay-per-call service, that compliance shall be considered to be compliance with this subsection.
196.208(3)
(3) Billing commencement. If a preamble is required, a provider shall give a caller a reasonable opportunity to disconnect the call before the specific event identified under
sub. (2) (c) that signals the commencement of billing.
196.208(4)
(4) Solicitation requirements. If a provider includes an offer of goods or services within the pay-per-call service, all of the following apply:
196.208(4)(a)
(a) The provider shall disclose all conditions, restrictions and charges associated with the offer of goods and services during the initial communication with the caller.
196.208(4)(b)
(b) The provider may not make any assertion, representation or statement of fact that is false, deceptive or misleading.
196.208(5)(a)(a) If a delayed billing period is required under
sub. (3), a provider may not charge for usage of the pay-per-call service if the caller ends the usage before the specific event identified under
sub. (2) (c) and, if the call is billed on a usage-sensitive basis, may not charge for the time that elapses before the specific event identified under
sub. (2) (c) occurs.
196.208(5)(b)
(b) A provider may not charge for time that a caller is placed on hold.
196.208(5p)
(5p) Toll-free calls answered by prisoners. 196.208(5p)(b)
(b) If a prisoner is employed directly or indirectly by a charitable organization or toll-free service vendor to answer calls made to the charitable organization or toll-free service vendor, the prisoner shall do all of the following immediately upon answering a call:
196.208(5p)(b)3.
3. Inform the calling party of the name of the correctional or detention facility in which he or she is a prisoner and the city and state in which the facility is located.
196.208(5p)(c)
(c) A charitable organization or toll-free service vendor that directly or indirectly employs a prisoner shall provide reasonable supervision of the prisoner to assure the prisoner's compliance with
par. (b).
196.208(5t)
(5t) Toll-free service. A toll-free service vendor may not do any of the following:
196.208(5t)(a)
(a) Impose a charge on the calling party or the customer responsible for the access line from which the call is placed for calling the toll-free service vendor.
196.208(5t)(b)
(b) Transfer the calling party to a pay-per-call service.
196.208(5t)(c)
(c) Charge the calling party for information provided during the call, unless the calling party has a presubscription relationship with the toll-free service vendor or unless the caller discloses a credit card account number during the call.
196.208(6)
(6) Advertising and sales practices. A person shall do all of the following:
196.208(6)(a)
(a) In any advertisement for a pay-per-call service, clearly and conspicuously disclose the name of the provider and the identity and cost of any goods or services offered for sale.
196.208(6)(b)
(b) In any advertisement for a pay-per-call service, clearly and conspicuously disclose all conditions, restrictions and charges associated with the receipt of goods or services that are represented to be a gift, prize or incentive for using a pay-per-call service.
196.208(6)(c)
(c) Not make any assertion, representation or statement that is false, deceptive or misleading in an offer or sale of a pay-per-call service.