PSC 185.30(2)(f) (f) A utility may refuse or disconnect service for failure to provide any information specified in par. (c) 1. a., c., e., and f. or par. (d).

PSC 185.30 Note Note: See sub. (3) (a) about what can be required if an applicant refuses to provide the initial identification data under s. PSC 185.30 (2) (c) 1. g.

PSC 185.30(3) (3) Identity and residency verification.

PSC 185.30(3)(a) (a) A utility may require verification of the initial identification data or the residency, or both, of the person responsible for bill payment under any of the following circumstances:

PSC 185.30(3)(a)1. 1. The application is for service at a premises where a bill remains unpaid for service provided within the previous 24 months.

PSC 185.30(3)(a)2. 2. The person responsible for bill payment has an outstanding bill with the utility but claims that the bill was accrued in the person’s name as a result of identity theft.

PSC 185.30(3)(a)3. 3. The applicant fails to provide the initial identification data under sub. (2) (c) 1. g. or the utility finds, with reasonable certainty, that the initial identification information is inaccurate.

PSC 185.30(3)(b) (b) A utility shall establish a written policy for when it will require verification of identity or residency under par. (a).

PSC 185.30(3)(c) (c) A utility shall accept any of the following items as adequate verification of identity, although it may accept other forms of verification:

PSC 185.30(3)(c)1. 1. Any one of the following items:

PSC 185.30(3)(c)1.a. a. Valid driver’s license or other photo identification issued by a state, U.S., or tribal governmental entity.

PSC 185.30(3)(c)1.b. b. Valid U.S. military or military dependent identification card.

PSC 185.30(3)(c)1.c. c. Valid passport.

PSC 185.30(3)(c)2. 2. Any two of the following items:

PSC 185.30(3)(c)2.a. a. Social security card.

PSC 185.30(3)(c)2.b. b. Certified copy of a marriage certificate.

PSC 185.30(3)(c)2.c. c. Certified copy of a judgment of divorce or legal separation.

PSC 185.30(3)(c)2.d. d. Military discharge papers, including federal form DD-214.

PSC 185.30(3)(c)2.e. e. Valid student identification card with the applicant’s photo.

PSC 185.30(3)(c)2.f. f. Current employee photo identification card that includes information, such as the employer’s telephone number or address, which can be used for verification purposes.

PSC 185.30(3)(c)2.g. g. Letter of identification from a social service agency or employer that includes information, such as the agency or employer’s telephone number or address, which can be used for verification purposes.

PSC 185.30(3)(d) (d)

PSC 185.30(3)(d)1. 1. A utility shall accept any one of the following items as adequate verification of an applicant’s residency, although it may accept other forms of verification:

PSC 185.30(3)(d)1.a. a. Current utility bill.

PSC 185.30(3)(d)1.b. b. Current financial institution statement.

PSC 185.30(3)(d)1.c. c. Rental agreement.

PSC 185.30(3)(d)1.d. d. Documents indicating home purchase.

PSC 185.30(3)(d)1.e. e. Current paycheck or pay stub showing the applicant’s name and address, and the employer’s name.

PSC 185.30(3)(d)1.f. f. Verification of address provided by a social service or government agency.