Chapter Trans 143
STANDARDS FOR CERTIFICATION OF MOTOR VEHICLE MANUFACTURERS’ INFORMAL DISPUTE SETTLEMENT PROCEDURES
Trans 143.01 Purpose and scope. Trans 143.02 Definitions. Trans 143.03 Duties of the manufacturer. Trans 143.04 Certified mechanism organization. Trans 143.05 Qualifications of decision makers. Trans 143.06 Operation of the certified mechanism. Trans 143.07 Recordkeeping. Trans 143.09 Openness of records and proceedings. Trans 143.10 Certification process. Trans 143.11 Revocation of certification. Trans 143.01(1)(1) Statutory authority. As authorized by s. 218.0171 (4) (a), Stats., the purpose of this chapter is to specify the process and requirements for the certification of informal dispute settlement procedures by the department of transportation as specified by s. 218.0171 (4) (a), Stats. Trans 143.01(2)(2) Applicability. This chapter applies to any motor vehicle, as defined in s. 218.0171 (1) (d), Stats., with respect to which the contract to purchase was entered into on or after April 22, 1986. Trans 143.01 HistoryHistory: Cr. Register, July, 1988, No. 391, eff. 8-1-88; corrections made under s. 13.92 (4) (b) 7., Stats., Register March 2012 No. 675. Trans 143.02Trans 143.02 Definitions. Words and phrases defined in ch. 340, Stats., have the same meaning in this chapter unless a different definition is specified. In this chapter: Trans 143.02(1)(1) “Certified mechanism” is a manufacturer’s informal dispute settlement procedure for resolving consumer allegations of non-conformities in motor vehicles covered under the provisions of s. 218.0171 (2) (b), Stats., which has been reviewed and approved by the department of transportation as meeting the requirements specified in this chapter. Trans 143.02(2)(a)(a) The purchaser of a new motor vehicle, if the motor vehicle was purchased from a motor vehicle dealer for purposes other than resale; Trans 143.02(2)(b)(b) A person to whom the motor vehicle is transferred for purposes other than resale, if the transfer occurs before the expiration of an express warranty applicable to the motor vehicle; Trans 143.02(2)(d)(d) A person who leases a motor vehicle from a motor vehicle lessor under a written lease. Trans 143.02(4)(4) “Decision maker” means the person or persons within a certified mechanism actually deciding disputes.