Ins 3.46(23)(d)(d) If an insured exercises the right to return a policy during the free-look period, the issuer shall mail the entire premium refund directly to the person who paid the premium. Ins 3.46(23)(e)1.1. With respect to the obligations set forth in this subsection, the primary responsibility of an association, as described in s. 600.01 (1) (b) 3., Stats., when endorsing or selling long-term care insurance shall be to educate its members concerning long-term care issues in general so that its members can make informed decisions. Associations shall provide objective information regarding long term care insurance policies or certificates endorsed or sold by such associations to ensure that members of such associations receive a balanced and complete explanation of the features in the policies or certificates that are being endorsed or sold. Ins 3.46(23)(e)2.2. The insurer shall file with the office of the commissioner of insurance all of the following material: Ins 3.46(23)(e)3.3. The association shall disclose in any long-term care insurance solicitation the following: Ins 3.46(23)(e)3.a.a. The specific nature and amount of the compensation arrangements, including all fees, commissions, administrative fees and other forms of financial support, that the association receives from endorsement or sale of the policy or certificate to its members. Ins 3.46(23)(e)3.b.b. A brief description of the process under which the policies and the insurer issuing the policies were selected. Ins 3.46(23)(e)4.4. If the association and the insurer have interlocking directorates or trustee arrangements, the association shall disclose that fact to its members. Ins 3.46(23)(e)5.5. The board of directors of associations selling or endorsing long-term care insurance policies or certificates shall review and approve the insurance policies as well as the compensation arrangements made with the insurer. Ins 3.46(23)(e)6.a.a. Conduct an examination of its policies, including benefits, features, and rates and subsequently update the examination in the event of material change at the time of the association’s decision to endorse or engage the services of a person with expertise in long-term care insurance not affiliated with the insurer. Ins 3.46(23)(e)6.b.b. Actively monitor the marketing efforts of the insurer and its intermediaries. Ins 3.46(23)(e)6.c.c. Review and approve all marketing materials or other insurance communications used to promote sales or sent to members regarding the policies or certificates. Ins 3.46(23)(e)7.7. No group long-term care insurance policy may be issued to an association unless the insurer files with the office of the commissioner of insurance the information required in this subsection. Ins 3.46(23)(e)8.8. An insurer may not issue a long-term care policy or certificate to an association or continue to market such a policy or certificate unless the insurer certifies annually that the association has complied with the requirements set forth in this subsection. Ins 3.46(23)(e)9.9. Failure to comply with the filing and certification requirements of this section constitutes an unfair trade practice in violation of s. 628.34 (11), Stats. Ins 3.46(24)(a)(a) An insurer shall notify policyholders of the availability of a new long-term care policy series that provides coverage for new long-term care services or providers material in nature and not previously available through the insurer to the general public. The notice shall be provided within 12 months of the date the new policy series is made available for sale in this state. Ins 3.46(24)(b)(b) Notwithstanding par. (a), notification is not required for any policy issued prior to the effective date of this section or to any policyholder or certificateholder who is eligible for benefits, is within an elimination period or is receiving benefits, or who previously received benefits under the terms of the policy, or who would not be eligible to apply for coverage due to issue age limitations under the new policy. The insurer may require that policyholders meet all eligibility requirements, including underwriting and payment of the required premium to add such new services or providers. Ins 3.46(24)(c)(c) The insurer shall make the new coverage available in one of the following ways: Ins 3.46(24)(c)1.1. By adding a rider to the existing policy and charging a separate premium for the new rider based on the insured’s attained age. Ins 3.46(24)(c)2.2. By exchanging the existing policy or certificate for one with an issue age based on the present age of the insured and recognizing past insured status by granting premium credits toward the premiums for the new policy or certificate. The premium credits shall be based on premiums paid or reserves held for the prior policy or certificate. Ins 3.46(24)(c)3.3. By exchanging the existing policy or certificate for a new policy or certificate in which consideration for past insured status shall be recognized by setting the premium for the new policy or certificate at the issue age of the policy or certificate being exchanged. The cost for the new policy or certificate may recognize the difference in reserves between the new policy or certificate and the original policy or certificate. Ins 3.46(24)(d)(d) An insurer is not required to notify policyholders of a new proprietary policy series created and filed for use in a limited distribution channel. For purposes of this paragraph, “limited distribution channel” means through a discrete entity, such as a financial institution or brokerage, for which specialized products are available that are not available for sale to the general public. Policyholders that purchased such a proprietary policy shall be notified when a new long-term care policy series that provides coverage for new long-term care services or providers material in nature is made available to that limited distribution channel. Ins 3.46(24)(e)(e) Policies issued pursuant to this subsection may not be considered replacements.