LRB-0920/1
MDK&CMH:cjs:jm
2013 - 2014 LEGISLATURE
March 26, 2013 - Introduced by Joint Legislative Council. Referred to Committee
on Energy and Utilities.
AB98,1,2 1An Act to create 256.35 (1) (cg), (ee), (em), (es), (hg) and (hr) and 256.35 (13) of
2the statutes; relating to: calls to 911 made from multiline telephone systems.
Analysis by the Legislative Reference Bureau
This bill is explained in the Notes provided by the Joint Legislative Council in
the bill.
The people of the state of Wisconsin, represented in senate and assembly, do
enact as follows:
Joint Legislative Council prefatory note: This bill was prepared for the Joint
Legislative Council's Special Committee on 911 Communications.
This bill creates a requirement that an owner or operator of a multiline telephone
system design and maintain the system to provide location and callback information to
a public safety answering point when a call to "911" is made. This requirement applies
to all systems put into service after a deadline which is the first day of the 7th month after
the effective date of this bill. All systems put into service before that deadline must meet
the requirement approximately 5 years after the effective date, with a number of
exceptions listed below.
Shared residential multiline systems, whether newly put into service or existing,
have until the first day of the 13th month after the effective date of this bill to provide
location and callback information to a public safety answering point when a call to "911"
is made.
Some systems are not subject to the requirements imposed under this bill. These
include multiline systems serving an area that is less than 25,000 square feet and on one

level, systems put in place for a limited period of time, key systems, and systems for which
the owner or operator establishes an alternative method for providing location and
callback number information that is approved by the chief officer of every public safety
answering point serving the system.
This bill further imposes a requirement that every owner or operator of a multiline
telephone system instruct each user of the system as to how to call for emergency
assistance from a telephone in the system.
AB98,1 1Section 1. 256.35 (1) (cg), (ee), (em), (es), (hg) and (hr) of the statutes are
2created to read:
AB98,2,43 256.35 (1) (cg) "Callback number" means a number used by a public safety
4answering point to recontact the location from which a call to "911" was placed.
AB98,2,85 (ee) "Emergency response location" means a location to which emergency
6response personnel may be dispatched that is specific enough that emergency
7response personnel are likely to quickly locate a caller who places a call to "911" from
8within that location.
AB98,2,119 (em) "Key system" means a multiline system that provides shared access by
10requiring a user to directly select outgoing lines or incoming calls through the use
11of buttons, keys, or other devices on the telephone.
AB98,2,1512 (es) "Multiline system" means a system comprised of a common control unit or
13units, telephone sets, control hardware and software, and adjunct systems used to
14support telephonic services to multiple stations, including network-based and
15premises-based systems.
AB98,2,1816 (hg) "Residential facility" includes single-family facilities, multi-family
17facilities, and facilities that provide temporary residence, including health care
18facilities, extended care facilities, dormitories, hotels, and motels.
AB98,2,2019 (hr) "Shared residential multiline system" means a multiline system serving
20multiple residences in one or more residential facilities.
AB98,2 21Section 2. 256.35 (13) of the statutes is created to read:
AB98,3,2
1256.35 (13) Multiline system 911 requirements. (a) Duties. Except as provided
2in par. (b):
AB98,3,103 1. `In general.' Every owner or operator of a multiline system, except for a
4shared residential multiline system, shall design and maintain the system to provide
5to a public safety answering point a callback number and an emergency response
6location for any user of the multiline system that places a call to "911." For a
7multiline system put into service before the first day of the 7th month beginning after
8the effective date of this subdivision .... [LRB inserts date], the duty under this
9subdivision does not apply until the first day of the 61st month beginning after the
10effective date of this subdivision .... [LRB inserts date].
Note: Any multiline system put into service on or after the first day of the 7th
month after the effective date must meet this requirement when put into service.
Systems put into service before that date have approximately 5 years to meet this
requirement.
AB98,3,1611 2. `Shared residential multiline systems.' Beginning on the first day of the 13th
12month beginning after the effective date of this subdivision .... [LRB inserts date],
13every owner or operator of a shared residential multiline system shall ensure that
14a call to "911" from the system results in the transmission to a public safety
15answering point of an address and telephone number that is distinctive to the
16residential unit from which the call to "911" was placed.
AB98,3,1717 (b) Exceptions. Paragraph (a) does not apply to any of the following:
AB98,3,1918 1. A multiline system that serves only an area that is on a single level in a single
19building and that is less than 25,000 square feet.
AB98,3,2120 2. A multiline system put into service at a location for a period of time not
21exceeding 90 days.
AB98,3,2222 3. A multiline system that is a key system.

Note: The above exceptions apply to any multiline system described above, even
a shared residential multiline system, and the exceptions apply regardless of when a
system is put into service.
AB98,4,31 4. A multiline system that employs methods for identifying emergency
2response locations and callback numbers that is approved by the chief officer of each
3public safety answering point serving the multiline system.
AB98,4,64 (c) Dialing instructions. Every owner or operator of a multiline system shall
5instruct each user of the multiline system as to how to call for emergency assistance
6from the multiline system.
AB98,4,77 (End)
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