AB68,1326,98 3. That the licensee made a material misstatement in an application for a
9license or in information furnished to the office.
AB68,1326,1010 4. That the licensee has failed to pay any fee required under this section.
AB68,1326,2111 (b) The office shall suspend a license issued under this section if the office finds
12that the licensee is an individual who fails to comply, after appropriate notice, with
13a subpoena or warrant issued by the department of workforce development or a
14county child support agency under s. 59.53 (5) and related to paternity or child
15support proceedings or who is delinquent in making court-ordered payments of child
16or family support, maintenance, birth expenses, medical expenses, or other expenses
17related to the support of a child or former spouse, as provided in a memorandum of
18understanding entered into under s. 49.857. A licensee whose license is suspended
19under this paragraph is entitled to a notice and hearing only as provided in a
20memorandum of understanding entered into under s. 49.857 and is not entitled to
21any other notice or hearing under this section.
AB68,1327,222 (c) The office shall revoke a license issued under this section if the department
23of revenue certifies under s. 73.0301 that the licensee is liable for delinquent taxes.
24A licensee whose license is revoked under this paragraph for delinquent taxes is

1entitled to a notice under s. 73.0301 (2) (b) 1. b. and a hearing under s. 73.0301 (5)
2(a) but is not entitled to any other notice or hearing under this section.
AB68,1327,83 (d) The office shall revoke a license issued under this section if the department
4of workforce development certifies under s. 108.227 that the licensee is liable for
5delinquent unemployment insurance contributions. A licensee whose license is
6revoked under this paragraph for delinquent unemployment insurance
7contributions is entitled to a notice under s. 108.227 (2) (b) 1. b. and a hearing under
8s. 108.227 (5) (a) but is not entitled to any other notice or hearing under this section.
AB68,1327,139 (e) A person whose license has been suspended, revoked, or refused renewal
10under this subsection may request a hearing under s. 227.44 within 30 days after the
11date of suspension, revocation, or refusal. The office may appoint a hearing examiner
12under s. 227.46 to conduct the hearing. This paragraph does not apply to a
13suspension or revocation under pars. (b) to (d).
AB68,1327,1614 (f) An abatement of the license fee may not be made if the license is suspended
15or revoked under this subsection or surrendered in connection with a suspension or
16revocation proceeding.
AB68,1327,18 17(12) All fees received by the office under this section shall be credited to the
18appropriation account under s. 20.144 (1) (g).
AB68,1327,21 19224.106 Student loan servicers. (1) In this section, “nonconforming
20payment" means a payment on a student education loan that is different from the
21required payment.
AB68,1327,25 22(2) (a) Except as otherwise provided in federal law, a federal student education
23loan agreement, or a contract between the federal government and a student loan
24servicer, a student loan servicer shall comply with the requirements of this
25subsection.
AB68,1328,3
1(b) A student loan servicer shall respond to a written inquiry from a student
2loan borrower or the representative of a student loan borrower within 30 days after
3receiving the inquiry.
AB68,1328,54 (c) Upon receipt of a nonconforming payment on a student education loan, a
5student loan servicer shall do all of the following:
AB68,1328,76 1. Ask the student loan borrower how the student loan borrower prefers the
7student loan servicer to apply the nonconforming payment.
AB68,1328,98 2. Note how the student loan borrower prefers the student loan servicer to
9apply the nonconforming payment.
AB68,1328,1110 3. Apply the nonconforming payment in the manner preferred by the student
11loan borrower.
AB68,1328,1412 4. Until the student loan borrower indicates otherwise, apply any future
13nonconforming payments in the same manner preferred by the student loan
14borrower as noted under subd. 2.
AB68,1328,1815 (d) If there is a sale, assignment, or other transfer of the servicing of a student
16education loan that results in a change in the identity of the person to whom a
17student loan borrower is required to send payments or direct any communication
18concerning the student education loan, all of the following apply:
AB68,1328,2319 1. As a condition of the sale, assignment, or transfer, the student loan servicer
20shall require the new student loan servicer to honor all benefits originally
21represented as available to the student loan borrower during the repayment of the
22student education loan and preserve the availability of these benefits, including any
23benefits for which the student loan borrower has not yet qualified.
AB68,1329,324 2. Within 45 days after the sale, assignment, or transfer, the student loan
25servicer shall transfer to the new student loan servicer all information regarding the

1student loan borrower, the account of the student loan borrower, and the student
2education loan of the student loan borrower, including the repayment status of the
3student loan borrower and any benefits associated with the student education loan.
AB68,1329,64 3. The sale, assignment, or transfer of the servicing of the student education
5loan shall be completed at least 7 days before the next payment on the student
6education loan is due.
AB68,1329,127 (e) A student loan servicer that obtains the right to service a student education
8loan shall adopt policies and procedures to verify that the student loan servicer has
9received all information regarding the student loan borrower, the account of the
10student loan borrower, and the student education loan of the student loan borrower,
11including the repayment status of the student loan borrower and any benefits
12associated with the student education loan.
AB68,1329,13 13(3) A student loan servicer may not do any of the following:
AB68,1329,1514 (a) Directly or indirectly employ a scheme, device, or artifice to defraud or
15mislead any student loan borrower.
AB68,1329,2116 (b) Engage in an unfair or deceptive practice toward any person or
17misrepresent or omit any material information in connection with the servicing of
18a student education loan, including misrepresenting the amount, nature, or terms
19of any fee or payment due or claimed to be due on a student education loan, the terms
20and conditions of the loan agreement, or the student loan borrower's obligations
21under the loan.
AB68,1329,2222 (c) Obtain property by fraud or misrepresentation.
AB68,1329,2423 (d) Misapply student education loan payments to the outstanding balance of
24a student education loan.
AB68,1330,2
1(e) Provide inaccurate information to a credit bureau, thereby harming the
2determination of a student loan borrower's creditworthiness.
AB68,1330,63 (f) Fail to report both the favorable and unfavorable payment history of a
4student loan borrower to a nationally recognized consumer credit bureau at least
5annually if the student loan servicer regularly reports information to such a credit
6bureau.
AB68,1330,117 (g) Refuse to communicate with an authorized representative of a student loan
8borrower who provides a written authorization signed by the student loan borrower,
9except that the student loan servicer may adopt procedures reasonably related to
10verifying that the representative is in fact authorized to act on behalf of the student
11loan borrower.
AB68,1330,1412 (h) Make any false statement or omit a material fact in connection with
13information or reports filed with a governmental agency or in connection with an
14investigation conducted by the office or another governmental agency.
AB68,1330,1715 (i) Fail to evaluate a student loan borrower for an income-based repayment
16program prior to placing the student loan borrower in forbearance or default, if an
17income-based repayment program is available to the student loan borrower.
AB68,1330,2018 (j) Violate any applicable federal law or regulation relating to student
19education loan servicing, including the federal Truth in Lending Act, 15 USC 1601
20to 1667f, and regulations adopted under that act.
AB68,1330,23 21(4) (a) A student loan borrower injured by violation of this section may bring
22an action in any court of competent jurisdiction and recover the damages, fees, and
23penalties set forth in par. (b).
AB68,1331,3
1(b) A student loan servicer that fails to comply with any requirement imposed
2under this section with respect to a student loan borrower is liable in an amount
3equal to the sum of all of the following:
AB68,1331,54 1. Any actual damages sustained by the student loan borrower as result of the
5violation.
AB68,1331,86 2. If the student loan borrower establishes by a preponderance of the evidence
7that the violation was willful or intentional, a monetary award equal to 2 times the
8amount of actual damages.
AB68,1331,119 3. In the case of any successful action by the student loan borrower to enforce
10the liability set out in this paragraph, the costs of the action, together with
11reasonable attorney fees, as determined by the court.
AB68,1331,1412 (c) For purposes of par. (b), actual damages includes damages caused by
13emotional distress or mental anguish with or without accompanying physical injury
14proximately caused by a violation of this section.
AB68,1331,1615 (d) The remedies provided in this subsection do not preclude the availability
16of other remedies that may be available to a student loan borrower.
AB68,1331,18 17224.107 Office powers and duties. (1) The office may conduct
18investigations and examinations as follows:
AB68,1331,2319 (a) For purposes of initial licensing, renewal, suspension, or revocation or of
20investigation to determine compliance with this subchapter, the office may access,
21receive, and use any books, accounts, records, files, documents, information, or
22evidence belonging to a licensee or person under examination, including any of the
23following:
AB68,1331,2424 1. Criminal, civil, and administrative history information.
AB68,1332,2
12. Personal history and experience information, including independent credit
2reports obtained from a consumer reporting agency, as defined in 15 USC 1681a.
AB68,1332,53 3. Any other documents, information, or evidence the office considers relevant
4to the inquiry or investigation regardless of the location, possession, control, or
5custody of the documents, information, or evidence.
AB68,1332,146 (b) For the purposes of investigating violations or complaints arising under this
7subchapter or of examination, the office may review, investigate, or examine any
8licensee or person subject to this subchapter as often as necessary in order to carry
9out the purposes of this subchapter. The office may direct, subpoena, or order the
10attendance of and examine under oath any person whose testimony may be required
11about the student education loan or the business or subject matter of the
12examination or investigation and may direct, subpoena, or order the person to
13produce books, accounts, records, files, and any other documents the office considers
14relevant to the inquiry.
AB68,1333,215 (c) In making an examination or investigation authorized by this section, the
16office may control access to any documents and records of the licensee or person
17under examination or investigation. The office may take possession of the
18documents and records or place a person in exclusive charge of the documents and
19records in the place where they are usually kept. During the period of control, a
20person may not remove or attempt to remove any of the documents and records
21except pursuant to a court order or with the consent of the office. Unless the office
22has reasonable grounds to believe the documents or records of the licensee or person
23have been, or are at risk of being, altered or destroyed for purposes of concealing a
24violation of this subchapter, the licensee or owner of the documents and records may

1have access to the documents or records as necessary to conduct its ordinary business
2affairs.
AB68,1333,43 (d) In order to carry out the purposes of this section, the office may do any of
4the following:
AB68,1333,75 1. Retain attorneys, accountants, or other professionals and specialists as
6examiners, auditors, or investigators to conduct or assist in the conduct of
7examinations or investigations.
AB68,1333,118 2. Enter into agreements or relationships with other government officials or
9regulatory associations in order to improve efficiencies and reduce regulatory
10burden by sharing resources, standardized or uniform methods or procedures, and
11documents, records, information, or evidence obtained under this section.
AB68,1333,1412 3. Use, hire, contract for, or employ public or privately available analytical
13systems, methods, or software to examine or investigate the licensee or person
14subject to this subchapter.
AB68,1333,1615 4. Accept and rely on examination or investigation reports made by other
16government officials, within or outside this state.
AB68,1333,2117 5. Accept audit reports made by an independent certified public accountant for
18the licensee or person subject to this subchapter in the course of that part of the
19examination covering the same general subject matter as the audit and may
20incorporate the audit report in a report of examination, report of investigation, or
21other writing of the office.
AB68,1333,2522 (e) A licensee or person subject to investigation or examination under this
23section may not knowingly withhold, abstract, remove, mutilate, or destroy any
24books, physical records, computer records, or other information relating to
25information regulated under this subchapter.
AB68,1334,3
1(f) The costs of an investigation conducted by the office shall be paid by the
2licensee or person being investigated. Funds received by the office under this
3paragraph shall be credited to the appropriation account under s. 20.144 (1) (g).
AB68,1334,6 4(2) The office may do any of the following to address a violation of this
5subchapter, any rule promulgated under this subchapter, or any order issued under
6this subchapter:
AB68,1334,127 (a) Issue an order requiring a student loan servicer to cease and desist from a
8violation, to correct the conditions resulting from the violation, and to take actions
9to prevent such violations in the future. As part of the order, the office may require
10the student loan servicer to reimburse persons injured by the violation. A student
11loan servicer that violates an order issued under this paragraph shall, for each
12violation, forfeit not more than $1,000 per day for each day the violation continues.
AB68,1334,1713 (b) Commence administrative proceedings on its own initiative, or commence
14civil actions through the department of justice, to restrain by temporary or
15permanent injunction a person from violating this subchapter, to recover any fees or
16penalties owed under this subchapter, or to seek relief available under this
17subchapter on behalf of student loan borrowers.
AB68,1334,1918 (c) Suspend, revoke, or refuse to renew a license issued under s. 224.105 as
19provided in s. 224.105 (11).
AB68,1334,20 20(3) The office may promulgate rules to implement this subchapter.
AB68,2450 21Section 2450. 224.30 (6) of the statutes is created to read:
AB68,1335,222 224.30 (6) Public service loan forgiveness program information. The
23department shall collect and maintain information regarding loan forgiveness
24programs available to individuals employed by the state or a local unit of
25government. The department shall make the information available to the state, local

1units of governments, and employees of the state and local units of government on
2the Internet or by other means.
AB68,2451 3Section 2451 . 224.55 of the statutes is created to read:
AB68,1335,5 4224.55 Support accounts for individuals with disabilities. (1)
5Definitions. In this section:
AB68,1335,66 (a) “ABLE account" means an account established under an ABLE program.
AB68,1335,87 (b) “ABLE program” means a qualified ABLE program under section 529A of
8the Internal Revenue Code.
AB68,1335,13 9(2) Department to establish ABLE program. (a) Implementation directly or
10by agreement.
The department shall implement and administer an ABLE program,
11either directly or by entering into a formal or informal agreement with another state,
12or with an entity representing an alliance of states, to establish an ABLE program
13or otherwise administer ABLE program services for the residents of this state.
AB68,1335,1914 (b) Review of other states' partnership programs. The department shall review
15section 529A ABLE state partnership programs offered by other states and, no later
16than the first day of the 10th month beginning after the effective date of this
17subsection, determine whether, as the best option for Wisconsin residents, the
18department will implement the ABLE program under par. (a) directly or by entering
19into an agreement.
AB68,1335,2220 (c) Agreement terms. An agreement under par. (a) may require the party
21contracting with the department, in addition to providing any other services, to do
22any of the following:
AB68,1336,223 1. Develop and implement an ABLE program in accordance with all
24requirements under section 529A of the Internal Revenue Code, and modify this
25ABLE program as necessary for participants in the ABLE program to qualify for the

1federal income tax benefits or treatment provided under section 529A of the Internal
2Revenue Code and rules adopted under section 529A.
AB68,1336,53 2. Engage the services of vendors on a contractual basis for rendering
4professional and technical assistance and advice in developing marketing plans and
5promotional materials to publicize the ABLE program.
AB68,1336,86 3. Work with organizations with expertise in supporting people with
7disabilities and their families in administering the agreement and ensuring
8accessibility of the ABLE program for people with disabilities.
AB68,1336,109 4. Take any other action necessary to implement and administer the ABLE
10program.
AB68,1336,1211 (d) Information about ABLE accounts. The department shall include on its
12Internet site information concerning ABLE accounts.
AB68,1336,14 13(3) Confidentiality. The department shall keep confidential any personal and
14financial information maintained by the department relating to an ABLE account.
AB68,1336,16 15(4) Funding; rules. (a) All expenses incurred by the department under this
16section shall be paid from the appropriation under s. 20.144 (1) (g).
AB68,1336,1817 (b) The department may promulgate rules to implement and administer this
18section.
AB68,2452 19Section 2452 . 224.56 of the statutes is created to read:
AB68,1336,21 20224.56 Small business retirement savings program. (1) Definitions. In
21this section:
AB68,1336,2322 (a) “Account" means a retirement savings account established for an eligible
23employee under the program under this section.
AB68,1336,2424 (b) “Board" means the small business retirement savings board.
AB68,1337,2
1(c) “Eligible employee” means an individual who resides in this state and who
2is any of the following:
AB68,1337,43 1. Employed by a private employer that does not offer a retirement savings
4plan.
AB68,1337,65 2. Employed by a private employer and not eligible to participate in a
6retirement savings plan offered by the private employer.
AB68,1337,87 (d) “Investment administrator” means the vendor with which the board has
8contracted under sub. (2) (b).
AB68,1337,109 (e) “Participating employer” means a private employer that qualifies for and
10has elected to participate in the program as provided in sub. (4) (a).
AB68,1337,1111 (f) “Roth IRA” has the meaning given in 26 USC 408A (b).
AB68,1337,14 12(2) Establishment of program. (a) Subject to par. (b), the board shall establish
13and oversee a small business retirement savings program that meets the
14requirements specified in this section.
AB68,1337,1715 (b) After soliciting competitive sealed proposals under s. 16.75 (2m), the board
16shall select and contract with a vendor to provide the following services in
17administering the small business retirement savings program:
AB68,1337,1818 1. Investment services.
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