For work with residents who are receiving services primarily for a developmental disability, the resident services case manager shall have the following education and experience qualifications:
A degree in a social or behavioral science field. Under this subd. 3. a.
a social or behavioral science field includes a degree in social work, sociology, psychology, speech communication, special education, physical therapy or occupational therapy.
Specialized training or one year of employment experience in treating or working with developmentally disabled persons.
The resident care worker supervisor under sub. (1) (a) 4.
shall be an employee of the center and meet one of the following qualifications:
Possess the qualifications described under par. (c)
for working with the type of population served.
Have 3 years of experience in public or private institutional child care for the type of population the center serves, and have one year of experience as a supervisor or satisfactory completion of at least one course for credit in supervisory skill development and personnel management or have 40 hours of documented in-service training involving supervisory skill development and personnel management.
Have 2 years of experience in licensed institutional child care and be certified as a child and youth care worker meeting standards of the national organization of child and youth care workers association.
A resident care worker under sub. (1) (a) 5.
shall be an employee of the center, have a high school diploma or equivalent and be at least 18 years old and at least 2 years older than the oldest resident. The resident care worker shall also meet one of the following qualifications:
Have a bachelor's or associate degree from a college or university with a focus on child and youth care work or in a social or behavioral science field.
Have at least one year of successful experience working in a recognized child welfare residential setting for the type of resident population served by the center.
Be certified as a child and youth care worker under the standards of the national organization of child and youth care workers association or other department-recognized certifying authority.
A person under sub. (1) (a) 6.
responsible for center recreational programming under s. DCF 52.41 (4)
shall meet the qualifications of a resident care worker under par. (e)
and have demonstrated proficiency and at least 3 months experience conducting activities in one or more recreational program areas appropriate for populations served by the center.
Education staff under sub. (1) (a) 7.
, shall meet Wisconsin department of public instruction qualifications for the students served.
Each staff person working for a center shall, where a college or university degree is required under this subsection, have the degree from an accredited college or university.
DCF 52.12 Note
Note: For a list of accredited institutions of higher education in the Midwest, see “NCA Quarterly - Accredited Institutions of Post-Secondary Education" available from the North Central Associates of Colleges and Schools, 159 North Dearborn St., Chicago, Illinois 60601.
A center that hires or contracts for staff not identified under sub. (1) (a)
having direct care or service involvement with residents shall, for those staff, also meet the requirements for employment applications under sub. (3)
, job descriptions and standards and confidentiality notification under sub. (4)
, staff training under sub. (5)
, staff supervision under sub. (6)
, child abuse and neglect reporting under sub. (9)
and personnel records under sub. (10)
Employment applications and general qualifications. DCF 52.12(3)(a)(a)
Before a center hires or contracts for any new staff, the center shall verify and document the qualifications of applicants considered for employment or service.
A center shall require an applicant for employment to complete and sign an application form. From the required application materials, the center shall obtain:
The names of 2 persons not related to the prospective staff person who can vouch for the good character of the prospective staff person.
Employment references. The center shall verify that the applicant was employed by persons listed as employers during the past 5 years.
A completed background information disclosure form and background record checks as required under s. 48.685
, Stats., and ch. DCF 12
DCF 52.12 Note
DCF-F-2978-E, Background Information Disclosure
, is available in the forms section of the department's website at https://dcf.wisconsin.gov/
or by writing or telephoning any field office listed in Appendix D.
Upon receipt of an application, a center shall check references either by letter or phone and shall document the date of contact, the person making the contact and the person contacted and shall summarize the conversation concerning the character and experience of the person that would permit a judgment to be made about hiring or contracting, and what the relationship of the reference is to the prospective staff person or how the reference knows that person.
The center shall comply with the background records check provisions under ch. DCF 12
for the hiring or contracting of center staff who will have access to residents, including, as applicable, not hiring or contracting with a person to work in any position where the person would have direct, regular contact with residents if the person answers “yes” to any question on the DCF-F-2978-E background information form which would bar that person.
DCF 52.12 Note
Caregiver background check requirements are also in s. 48.685
DCF 52.12 Note
Refer to s. DCF 52.62 (1)
, General Conditions for Approval of License, with regard to the applicant or licensee being found fit and qualified to provide care to children.
A center shall require that each staff person before working with residents present a statement from a physician covering at least the areas included in a form prescribed by the department indicating that the staff person does not have a communicable disease, illness or disability that would interfere with the staff person's ability to work with or care for residents.
DCF 52.12 Note
Form CFS0384, Child Welfare Facility Staff Health Report, is available in the forms section of the department website at http://dcf.wisconsin.gov
or by writing or calling any field office listed in Appendix D.
All staff shall have the ability and emotional stability to carry out their assigned functions and duties. Center staff whose behavior or mental or physical condition gives reasonable concern for safety of residents may not be in contact with residents in care. If, at any time, a center suspects or has reason to believe that the physical or mental health of a center employee or other person on the premises may pose a threat to the health, safety, or welfare of a resident in care, the center shall require an alcohol or drug abuse assessment or a physical or mental health evaluation of the person.
Job descriptions and standards.
A center shall provide each new staff member under sub. (1) (a)
or (2) (i)
with all of the following materials and place copies dated and signed by the staff member in the staff member's personnel record:
A job description specifying the staff member's roles and responsibilities.
Individual performance standards, including expected staff conduct toward residents.
A copy of a department form for reporting suspected child abuse or neglect.
A statement calling attention to requirements under s. 48.78
, Stats., and s. 51.30
, Stats., for maintaining resident confidentiality.
Approved by department.
At the time of initial licensure and every 2 years thereafter, a center, prior to implementing training required under this subsection, shall submit to the department, for approval, a description of the process and content of orientation and initial training, including the number of training hours for all new staff who work with residents and a plan for establishing and meeting ongoing training needs for all staff who work with residents.
Before a new staff member is permitted to work independently with residents, the center shall provide orientation training for the new staff member covering at least all of the following areas:
Organization and management of the center, including administrative procedures.
Expected staff conduct toward residents, expected resident conduct, the center's house rules for residents required under s. DCF 52.42 (3) (f)
and center behavior management techniques.
Emergency medical procedures and center emergency security measures and procedures.
Sanitation and hygiene practices including the nature, causes, transmission and prevention of hepatitis B, human immunodeficiency virus (HIV) and acquired immunodeficiency syndrome (AIDS) and the legal, social and psychological aspects of those conditions.
A center shall document that a new staff member who works with residents has already received training in the following areas or the center shall provide at least 40 hours of training covering those subjects within 6 months after the staff member begins work at the center:
Family relationships and the impact of separation from the family.
Suicide prevention, including identification of signs and center response measures.
Fire safety and evacuation, with training provided by a Wisconsin vocational, technical and adult education college.
Automated external defibrillator training.
A residential care center for children and youth shall have in each building housing residents when those residents are present at least one staff member who has current proficiency in the use of an automated external defibrillator, as defined in s. 256.15 (1) (cr)
, Stats., achieved through instruction provided by an individual, organization, or institution of higher education that is approved under s. 46.03 (38)
, Stats., to provide such instruction.
Working with monitor.
A newly hired resident care worker who meets one of the qualifications under sub. (2) (e) 1.
may not assume independent responsibility for residents until completing 80 hours of work with residents during which assistance and guidance is provided by an experienced center resident care worker.
Educational program orientation.
A center shall provide orientation training on the center's educational program required under s. DCF 52.41 (1) (b)
to center staff responsible for resident educational services before staff provide those services to residents.
A center shall provide or arrange for continuing training for staff so that staff competencies necessary to meet the needs of residents are maintained and enhanced. The center shall do all of the following:
Determine continuing training needs through staff performance reviews and assessments.
Provide or arrange for at least 24 hours of continuing training annually for every staff member working with residents. Training provided or arranged by the center under pars. (b)
may be counted towards the required 24 hours of annual training but not training received by a staff member from a previous employer.
The center shall establish a traineeship for a new resident care worker who is not otherwise qualified under sub. (2) (e) 1.
The trainee shall be required to work with an experienced resident care worker for at least the first 160 hours of work with residents.
When a traineeship program required under sub. (2) (e) 4.
has been completed, the center shall note this in the resident care worker's personnel record. Documentation shall include the beginning and ending dates of the traineeship, the name of the experienced staff member who worked with the trainee and assessment of the strengths and competencies of the resident care worker by the resident care worker supervisor.
If, as part of the traineeship, the topics under par. (c)
are covered, this training may be counted towards meeting the requirement under par. (c)
RPPS decision makers.
A center shall ensure that an individual specified in s. DCF 52.415 (2) (b)
successfully completes training on the application of the reasonable and prudent parent standard prior to making reasonable and prudent parenting decisions.
Documentation of training.
A center shall document in each staff member's personnel record all orientation and training received by the staff member. Documentation shall include dates of training and who provided the training.
A center shall provide for appropriate supervision of staff as follows:
There shall be at least one full-time equivalent social work case work supervisor as described under sub. (1) (a) 2.
for no more than 8 full-time resident services case manager staff under sub. (1) (a) 3.
There shall be at least one full-time equivalent resident care worker supervisor as described under sub. (1) (a) 4.
for no more than 8 full-time equivalent resident care workers under sub. (1) (a) 5.
The center director or professional designee shall supervise the remaining staff and consultant and service staff under subs. (1)
and (2) (i)
The center director shall ensure that when a supervisor is absent, each staff member supervised by that person knows to whom the staff member reports.
A written performance review and assessment of a staff member at least once in the staff person's first 6 months with the center and annually thereafter.
Filing a copy of the performance review and assessment and any written response of the staff person to it in the staff person's personnel record.
Volunteers and student interns.
A center that accepts unpaid college students on field placement or volunteers to provide services to residents shall do all of the following:
Verify the individual's qualifications to work with residents through character reference checks and background verification and a signed statement under sub. (3) (b)
, a caregiver background records check under sub. (3) (d)
and a physician's statement under sub. (3) (e)
Maintain a list of volunteers and students on field placement working in the center and have a written description of the job responsibilities of each. The center shall provide a copy of a particular student's or volunteer's job responsibilities to the student or volunteer. The description shall include the following:
A statement of the purpose of the student's or volunteer's involvement, role and responsibilities.
Identification of a staff member meeting, at minimum, the requirements under sub. (2)
for a resident care worker who will supervise the student or volunteer.