Approved by department.
At the time of initial licensure and every 2 years thereafter, a center, prior to implementing training required under this subsection, shall submit to the department, for approval, a description of the process and content of orientation and initial training, including the number of training hours for all new staff who work with residents and a plan for establishing and meeting ongoing training needs for all staff who work with residents.
Before a new staff member is permitted to work independently with residents, the center shall provide orientation training for the new staff member covering at least all of the following areas:
Organization and management of the center, including administrative procedures.
Expected staff conduct toward residents, expected resident conduct, the center's house rules for residents required under s. DCF 52.42 (3) (f)
and center behavior management techniques.
Emergency medical procedures and center emergency security measures and procedures.
Sanitation and hygiene practices including the nature, causes, transmission and prevention of hepatitis B, human immunodeficiency virus (HIV) and acquired immunodeficiency syndrome (AIDS) and the legal, social and psychological aspects of those conditions.
A center shall document that a new staff member who works with residents has already received training in the following areas or the center shall provide at least 40 hours of training covering those subjects within 6 months after the staff member begins work at the center:
Family relationships and the impact of separation from the family.
Suicide prevention, including identification of signs and center response measures.
Fire safety and evacuation, with training provided by a Wisconsin vocational, technical and adult education college.
Automated external defibrillator training.
A residential care center for children and youth shall have in each building housing residents when those residents are present at least one staff member who has current proficiency in the use of an automated external defibrillator, as defined in s. 256.15 (1) (cr)
, Stats., achieved through instruction provided by an individual, organization, or institution of higher education that is approved under s. 46.03 (38)
, Stats., to provide such instruction.
Working with monitor.
A newly hired resident care worker who meets one of the qualifications under sub. (2) (e) 1.
may not assume independent responsibility for residents until completing 80 hours of work with residents during which assistance and guidance is provided by an experienced center resident care worker.
Educational program orientation.
A center shall provide orientation training on the center's educational program required under s. DCF 52.41 (1) (b)
to center staff responsible for resident educational services before staff provide those services to residents.
A center shall provide or arrange for continuing training for staff so that staff competencies necessary to meet the needs of residents are maintained and enhanced. The center shall do all of the following:
Determine continuing training needs through staff performance reviews and assessments.
Provide or arrange for at least 24 hours of continuing training annually for every staff member working with residents. Training provided or arranged by the center under pars. (b)
may be counted towards the required 24 hours of annual training but not training received by a staff member from a previous employer.
The center shall establish a traineeship for a new resident care worker who is not otherwise qualified under sub. (2) (e) 1.
The trainee shall be required to work with an experienced resident care worker for at least the first 160 hours of work with residents.
When a traineeship program required under sub. (2) (e) 4.
has been completed, the center shall note this in the resident care worker's personnel record. Documentation shall include the beginning and ending dates of the traineeship, the name of the experienced staff member who worked with the trainee and assessment of the strengths and competencies of the resident care worker by the resident care worker supervisor.
If, as part of the traineeship, the topics under par. (c)
are covered, this training may be counted towards meeting the requirement under par. (c)
RPPS decision makers.
A center shall ensure that an individual specified in s. DCF 52.415 (2) (b)
successfully completes training on the application of the reasonable and prudent parent standard prior to making reasonable and prudent parenting decisions.
Documentation of training.
A center shall document in each staff member's personnel record all orientation and training received by the staff member. Documentation shall include dates of training and who provided the training.
A center shall provide for appropriate supervision of staff as follows:
There shall be at least one full-time equivalent social work case work supervisor as described under sub. (1) (a) 2.
for no more than 8 full-time resident services case manager staff under sub. (1) (a) 3.
There shall be at least one full-time equivalent resident care worker supervisor as described under sub. (1) (a) 4.
for no more than 8 full-time equivalent resident care workers under sub. (1) (a) 5.
The center director or professional designee shall supervise the remaining staff and consultant and service staff under subs. (1)
and (2) (i)
The center director shall ensure that when a supervisor is absent, each staff member supervised by that person knows to whom the staff member reports.
A written performance review and assessment of a staff member at least once in the staff person's first 6 months with the center and annually thereafter.
Filing a copy of the performance review and assessment and any written response of the staff person to it in the staff person's personnel record.
Volunteers and student interns.
A center that accepts unpaid college students on field placement or volunteers to provide services to residents shall do all of the following:
Verify the individual's qualifications to work with residents through character reference checks and background verification and a signed statement under sub. (3) (b)
, a caregiver background records check under sub. (3) (d)
and a physician's statement under sub. (3) (e)
Maintain a list of volunteers and students on field placement working in the center and have a written description of the job responsibilities of each. The center shall provide a copy of a particular student's or volunteer's job responsibilities to the student or volunteer. The description shall include the following:
A statement of the purpose of the student's or volunteer's involvement, role and responsibilities.
Identification of a staff member meeting, at minimum, the requirements under sub. (2)
for a resident care worker who will supervise the student or volunteer.
An indication of the extent to which the student or volunteer will be able to contribute to development of a resident's service plan or plan progress reviews.
Orient students and volunteers on subjects listed under sub. (5) (b)
before permitting them to work with residents.
Have each student or volunteer sign a department-provided statement acknowledging the student or volunteer's responsibility for reporting any suspected child abuse and neglect under sub. (9)
and for maintaining confidentiality of resident record information in accordance with s. 48.78
, Stats., and s. 51.30
Maintain a personnel record on each student and volunteer. The record shall contain the documentation required in this subsection. The center shall maintain the record for 5 years after last date of service.
Follow a policy of not using volunteers or students to replace staff required under sub. (1)
A center may contract for or otherwise arrange for professional services not provided by the center when necessary for implementation of a resident's treatment plan. If a center does contract for or otherwise arrange for external professional services, the center shall do all of the following:
Require that each external professional service provider have the appropriate license or certification.
Require that each external professional service provider provide written reports to the center on the resident's progress.
A center arranging for an outside specialist or consultant to treat or advise about treating a dysfunctional behavior or condition of a resident shall notify the resident's placing person or agency in writing if the outside specialist or consultant states that the resident needs follow-along and support services. The center shall inform the placing person or agency of specialist or consultant recommendations for the resident including the needs, types of follow-along or support services and the amount of recommended time needed for those efforts. Center staff shall document the recommendations and notification in the resident's treatment record.
A center shall at all times protect residents from abuse or neglect.
A center shall require each staff member, student intern and volunteer to read and sign a statement provided by the department which describes the individual's responsibility to report suspected child abuse or neglect as required under s. 48.981 (2)
DCF 52.12 Note
Form number CFS2172, Residential Care Center Child Abuse and Neglect Reporting and Confidentiality Responsibilities, is available in the forms section of the department website at http://dcf.wisconsin.gov
or by writing or calling any field office listed in Appendix D.
A center shall have written policies and procedures for reporting to the appropriate local county social or human services department or law enforcement agency when there is reasonable cause to suspect that a child has been abused or neglected. The policies and procedures shall include:
Notifying the child's placing person or agency and the department licensing representative of possible abuse or neglect and the basis for that suspicion.
Prohibiting imposition of a sanction or any reprisal against a person for reporting suspicion of child abuse or neglect.
When child abuse or neglect is reported, the center shall take necessary steps to protect the resident until a finding is made.
General personnel records.
A center shall maintain a personnel record for each staff member under subs. (1) (a)
and (2) (i)
. The record shall contain, at minimum, the following information:
Copies of the staff member's job description and the performance standards and conduct expectations relating to that job required under sub. (4) (a)
The department-prescribed background information disclosure form, signed as required under sub. (3) (d)
A history of the staff member's employment at the center, with starting and ending dates for each position.
A copy of the signed department form under sub. (4) (c)
for reporting suspected child abuse and neglect.
A copy of the statement under sub. (4) (d)
, signed by the staff member, about the need to maintain confidentiality of personally identifiable information about residents.
A center shall separately maintain a health record for each staff member containing health history, any physical or mental health evaluation under sub. (3) (f)
and the physician's statement required under sub. (3) (e)
A center shall maintain the personnel file of each staff member for 5 years after the date on which the staff member terminates employment with the center.
A residential care center may not house children of staff with residents.
DCF 52.12 History
Cr. Register, February, 2000, No. 530
, eff. 9-1-00; corrections in (2) (f), (3) (b) 3., (d), (5) (b) 4., (e) and (10) (a) 11. made under s. 13.92 (4) (b) 7.
, Stats., Register November 2008 No. 635
: emerg. cr. (5) (cm), (11), eff. 9-16-11; CR 11-026
: am. (3) (e), (5) (c) 6., cr. (5) (cm), (11) Register December 2011 No. 672
, eff. 1-1-12; CR 14-054
: am. (8) (b) Register April 2015 No. 712
, eff. 5-1-15; EmR1633
: emerg. cr. (5) (gm), (10) (a) 12., eff. 11-18-16; CR 16-051
: cr. (5) (gm), (10) (a) 2. Register July 2017 No. 739
, eff. 8-1-17; correction in (12) (c) 3. a. made under s. 35.17
, Stats., Register September 2017 No. 741
; correction in (3) (b) 3., (d) made under s. 13.92 (4) (b) 7.
, Stats., Register March 2018 No. 747
; CR 21-107: am. (6) (a) 4. Register June 2022 No. 798, eff. 7-1-22.