SB55-ASA1-AA1, s. 3741fmp 21Section 3741fmp. 609.22 (1) of the statutes is amended to read:
SB55-ASA1-AA1,1297,2522 609.22 (1) Providers. A managed care defined network plan shall include a
23sufficient number, and sufficient types, of qualified providers to meet the anticipated
24needs of its enrollees, with respect to covered benefits, as appropriate to the type of
25plan and consistent with normal practices and standards in the geographic area
.
SB55-ASA1-AA1, s. 3741fmt
1Section 3741fmt. 609.22 (2) of the statutes is amended to read:
SB55-ASA1-AA1,1298,52 609.22 (2) Adequate choice. A managed care defined network plan that is not
3a preferred provider plan
shall ensure that, with respect to covered benefits, each
4enrollee has adequate choice among participating providers and that the providers
5are accessible and qualified.
SB55-ASA1-AA1, s. 3741gmg 6Section 3741gmg. 609.22 (3) of the statutes is amended to read:
SB55-ASA1-AA1,1298,147 609.22 (3) Primary provider selection. A managed care defined network plan
8that is not a preferred provider plan shall permit each enrollee to select his or her
9own primary provider from a list of participating primary care physicians and any
10other participating providers that are authorized by the managed care defined
11network
plan to serve as primary providers. The list shall be updated on an ongoing
12basis and shall include a sufficient number of primary care physicians and any other
13participating providers authorized by the plan to serve as primary providers who are
14accepting new enrollees.
SB55-ASA1-AA1, s. 3741gmp 15Section 3741gmp. 609.22 (4) (a) 1. of the statutes is amended to read:
SB55-ASA1-AA1,1298,2116 609.22 (4) (a) 1. If a managed care defined network plan that is not a preferred
17provider plan
requires a referral to a specialist for coverage of specialist services, the
18managed care defined network plan that is not a preferred provider plan shall
19establish a procedure by which an enrollee may apply for a standing referral to a
20specialist. The procedure must specify the criteria and conditions that must be met
21in order for an enrollee to obtain a standing referral.
SB55-ASA1-AA1, s. 3741gmt 22Section 3741gmt. 609.22 (4) (a) 2. of the statutes is amended to read:
SB55-ASA1-AA1,1299,723 609.22 (4) (a) 2. A managed care defined network plan that is not a preferred
24provider plan
may require the enrollee's primary provider to remain responsible for
25coordinating the care of an enrollee who receives a standing referral to a specialist.

1A managed care defined network plan that is not a preferred provider plan may
2restrict the specialist from making any secondary referrals without prior approval
3by the enrollee's primary provider. If an enrollee requests primary care services from
4a specialist to whom the enrollee has a standing referral, the specialist, in agreement
5with the enrollee and the enrollee's primary provider, may provide primary care
6services to the enrollee in accordance with procedures established by the managed
7care
defined network plan that is not a preferred provider plan.
SB55-ASA1-AA1, s. 3741hmg 8Section 3741hmg. 609.22 (4) (a) 3. of the statutes is amended to read:
SB55-ASA1-AA1,1299,129 609.22 (4) (a) 3. A managed care defined network plan that is not a preferred
10provider plan
must include information regarding referral procedures in policies or
11certificates provided to enrollees and must provide such information to an enrollee
12or prospective enrollee upon request.
SB55-ASA1-AA1, s. 3741hmp 13Section 3741hmp. 609.22 (4m) (a) of the statutes is amended to read:
SB55-ASA1-AA1,1299,2214 609.22 (4m) (a) A managed care defined network plan that provides coverage
15of obstetric or gynecologic services may not require a female enrollee of the managed
16care
defined network plan to obtain a referral for covered obstetric or gynecologic
17benefits provided by a participating provider who is a physician licensed under ch.
18448 and who specializes in obstetrics and gynecology, regardless of whether the
19participating provider is the enrollee's primary provider. Notwithstanding sub. (4),
20the managed care defined network plan may not require the enrollee to obtain a
21standing referral under the procedure established under sub. (4) (a) for covered
22obstetric or gynecologic benefits.
SB55-ASA1-AA1, s. 3741hmt 23Section 3741hmt. 609.22 (4m) (b) (intro.) of the statutes is amended to read:
SB55-ASA1-AA1,1299,2524 609.22 (4m) (b) (intro.) A managed care defined network plan under par. (a)
25may not do any of the following:
SB55-ASA1-AA1, s. 3741img
1Section 3741img. 609.22 (4m) (c) of the statutes is amended to read:
SB55-ASA1-AA1,1300,42 609.22 (4m) (c) A managed care defined network plan under par. (a) shall
3provide written notice of the requirement under par. (a) in every policy or group
4certificate issued by the managed care defined network plan.
SB55-ASA1-AA1, s. 3741imp 5Section 3741imp. 609.22 (5) of the statutes is amended to read:
SB55-ASA1-AA1,1300,86 609.22 (5) Second opinions. A managed care defined network plan shall
7provide an enrollee with coverage for a 2nd opinion from another participating
8provider.
SB55-ASA1-AA1, s. 3741imt 9Section 3741imt. 609.22 (6) (intro.) of the statutes is amended to read:
SB55-ASA1-AA1,1300,1210 609.22 (6) Emergency care. (intro.) Notwithstanding s. 632.85, if a managed
11care
defined network plan provides coverage of emergency services, with respect to
12covered benefits, the managed care defined network plan shall do all of the following:
SB55-ASA1-AA1, s. 3741jmg 13Section 3741jmg. 609.22 (7) of the statutes is amended to read:
SB55-ASA1-AA1,1300,2014 609.22 (7) Telephone access. A managed care defined network plan that is not
15a preferred provider plan
shall provide telephone access for sufficient time during
16business and evening hours to ensure that enrollees have adequate access to routine
17health care services for which coverage is provided under the plan. A managed care
18defined network plan that is not a preferred provider plan shall provide 24-hour
19telephone access to the plan or to a participating provider for emergency care, or
20authorization for care, for which coverage is provided under the plan.
SB55-ASA1-AA1, s. 3741jmp 21Section 3741jmp. 609.22 (8) of the statutes is amended to read:
SB55-ASA1-AA1,1301,222 609.22 (8) Access plan for certain enrollees. A managed care defined
23network
plan shall develop an access plan to meet the needs, with respect to covered
24benefits, of its enrollees who are members of underserved populations. If a
25significant number of enrollees of the plan customarily use languages other than

1English, the managed care defined network plan shall provide access to translation
2services fluent in those languages to the greatest extent possible.
SB55-ASA1-AA1, s. 3741jmt 3Section 3741jmt. 609.24 (1) (a) (intro.) of the statutes is amended to read:
SB55-ASA1-AA1,1301,104 609.24 (1) (a) (intro.) Subject to pars. (b) and (c) and except as provided in par.
5(d), a managed care defined network plan shall, with respect to covered benefits,
6provide coverage to an enrollee for the services of a provider, regardless of whether
7the provider is a participating provider at the time the services are provided, if the
8managed care defined network plan represented that the provider was, or would be,
9a participating provider in marketing materials that were provided or available to
10the enrollee at any of the following times:
SB55-ASA1-AA1, s. 3741kmg 11Section 3741kmg. 609.24 (1) (b) (intro.) of the statutes is amended to read:
SB55-ASA1-AA1,1301,1412 609.24 (1) (b) (intro.) Except as provided in par. (d), a managed care defined
13network
plan shall provide the coverage required under par. (a) with respect to the
14services of a provider who is a primary care physician for the following period of time:
SB55-ASA1-AA1, s. 3741kmp 15Section 3741kmp. 609.24 (1) (c) (intro.) of the statutes is amended to read:
SB55-ASA1-AA1,1301,2016 609.24 (1) (c) (intro.) Except as provided in par. (d), if an enrollee is undergoing
17a course of treatment with a participating provider who is not a primary care
18physician and whose participation with the plan terminates, the managed care
19defined network plan shall provide the coverage under par. (a) with respect to the
20services of the provider for the following period of time:
SB55-ASA1-AA1, s. 3741kmt 21Section 3741kmt. 609.24 (1) (d) 1. of the statutes is amended to read:
SB55-ASA1-AA1,1301,2322 609.24 (1) (d) 1. The provider no longer practices in the managed care defined
23network
plan's geographic service area.
SB55-ASA1-AA1, s. 3741Lmg 24Section 3741Lmg. 609.24 (1) (d) 2. of the statutes is amended to read:
SB55-ASA1-AA1,1302,3
1609.24 (1) (d) 2. The insurer issuing the managed care defined network plan
2terminates or terminated the provider's contract for misconduct on the part of the
3provider.
SB55-ASA1-AA1, s. 3471Lmp 4Section 3471Lmp. 609.24 (1) (e) 1. of the statutes is amended to read:
SB55-ASA1-AA1,1302,75 609.24 (1) (e) 1. An insurer issuing a managed care defined network plan shall
6include in its provider contracts provisions addressing reimbursement to providers
7for services rendered under this section.
SB55-ASA1-AA1, s. 3741Lmt 8Section 3741Lmt. 609.24 (1) (e) 2. of the statutes is amended to read:
SB55-ASA1-AA1,1302,129 609.24 (1) (e) 2. If a contract between a managed care defined network plan and
10a provider does not address reimbursement for services rendered under this section,
11the insurer shall reimburse the provider according to the most recent contracted
12rate.
SB55-ASA1-AA1, s. 3741mmb 13Section 3741mmb. 609.24 (4) of the statutes is created to read:
SB55-ASA1-AA1,1302,1814 609.24 (4) Notice of provisions. A defined network plan shall notify all plan
15enrollees of the provisions under this section whenever a participating provider's
16participation with the plan terminates, or shall, by contract, require a participating
17provider to notify all plan enrollees of the provisions under this section if the
18participating provider's participation with the plan terminates.
SB55-ASA1-AA1, s. 3741mmd 19Section 3741mmd. 609.30 (1) of the statutes is amended to read:
SB55-ASA1-AA1,1302,2320 609.30 (1) Plan may not contract. A managed care defined network plan may
21not contract with a participating provider to limit the provider's disclosure of
22information, to or on behalf of an enrollee, about the enrollee's medical condition or
23treatment options.
SB55-ASA1-AA1, s. 3741mmf 24Section 3741mmf. 609.30 (2) of the statutes is amended to read:
SB55-ASA1-AA1,1303,7
1609.30 (2) Plan may not penalize or terminate. A participating provider may
2discuss, with or on behalf of an enrollee, all treatment options and any other
3information that the provider determines to be in the best interest of the enrollee.
4A managed care defined network plan may not penalize or terminate the contract of
5a participating provider because the provider makes referrals to other participating
6providers or discusses medically necessary or appropriate care with or on behalf of
7an enrollee.
SB55-ASA1-AA1, s. 3741mmh 8Section 3741mmh. 609.32 (1) (intro.) of the statutes is amended to read:
SB55-ASA1-AA1,1303,139 609.32 (1) Standards; other than preferred provider plans. (intro.) A
10managed care defined network plan that is not a preferred provider plan shall
11develop comprehensive quality assurance standards that are adequate to identify,
12evaluate, and remedy problems related to access to, and continuity and quality of,
13care. The standards shall include at least all of the following:
SB55-ASA1-AA1, s. 3741mmj 14Section 3741mmj. 609.32 (1m) of the statutes is created to read:
SB55-ASA1-AA1,1303,1815 609.32 (1m) Procedure for remedial action; preferred provider plans. A
16preferred provider plan shall develop a procedure for remedial action to address
17quality problems, including written procedures for taking appropriate corrective
18action.
SB55-ASA1-AA1, s. 3741mmn 19Section 3741mmn. 609.32 (2) (a) of the statutes is amended to read:
SB55-ASA1-AA1,1304,220 609.32 (2) (a) A managed care defined network plan shall develop a process for
21selecting participating providers, including written policies and procedures that the
22plan uses for review and approval of providers. After consulting with appropriately
23qualified providers, the plan shall establish minimum professional requirements for
24its participating providers. The process for selection shall include verification of a

1provider's license or certificate, including the history of any suspensions or
2revocations, and the history of any liability claims made against the provider.
SB55-ASA1-AA1, s. 3741mmp 3Section 3741mmp. 609.32 (2) (b) (intro.) of the statutes is amended to read:
SB55-ASA1-AA1,1304,74 609.32 (2) (b) (intro.) A managed care defined network plan shall establish in
5writing a formal, ongoing process for reevaluating each participating provider
6within a specified number of years after the provider's initial acceptance for
7participation. The reevaluation shall include all of the following:
SB55-ASA1-AA1, s. 3741mmr 8Section 3741mmr. 609.32 (2) (c) of the statutes is amended to read:
SB55-ASA1-AA1,1304,119 609.32 (2) (c) A managed care defined network plan may not require a
10participating provider to provide services that are outside the scope of his or her
11license or certificate.
SB55-ASA1-AA1, s. 3741mmt 12Section 3741mmt. 609.34 of the statutes is renumbered 609.34 (1) and
13amended to read:
SB55-ASA1-AA1,1304,1714 609.34 (1) A managed care defined network plan that is not a preferred
15provider plan
shall appoint a physician as medical director. The medical director
16shall be responsible for clinical protocols, quality assurance activities, and
17utilization management policies of the plan.
SB55-ASA1-AA1, s. 3741mmx 18Section 3741mmx. 609.34 (2) of the statutes is created to read:
SB55-ASA1-AA1,1304,2419 609.34 (2) A preferred provider plan may contract for services related to clinical
20protocols and utilization management. A preferred provider plan or its designee is
21required to appoint a medical director only to the extent that the preferred provider
22plan or its designee assumes direct responsibility for clinical protocols and
23utilization management policies of the plan. The medical director, who shall be a
24physician, shall be responsible for such protocols and policies of the plan.
SB55-ASA1-AA1, s. 3741mmy 25Section 3741mmy. 609.35 of the statutes is created to read:
SB55-ASA1-AA1,1305,6
1609.35 Applicability of requirements to preferred provider plans.
2Notwithstanding ss. 609.22 (2), (3), (4), and (7), 609.32 (1), and 609.34 (1), a preferred
3provider plan that does not cover the same services when performed by a
4nonparticipating provider that it covers when those services are performed by a
5participating provider is subject to the requirements under ss. 609.22 (2), (3), (4), and
6(7), 609.32 (1), and 609.34 (1).
SB55-ASA1-AA1, s. 3741mmz 7Section 3741mmz. 609.36 (1) (a) (intro.) of the statutes is amended to read:
SB55-ASA1-AA1,1305,98 609.36 (1) (a) (intro.) A managed care defined network plan shall provide to the
9commissioner information related to all of the following:
SB55-ASA1-AA1, s. 3741nmg 10Section 3741nmg. 609.36 (2) of the statutes is amended to read:
SB55-ASA1-AA1,1305,1411 609.36 (2) Confidentiality. A managed care defined network plan shall
12establish written policies and procedures, consistent with ss. 51.30, 146.82, and
13252.15, for the handling of medical records and enrollee communications to ensure
14confidentiality.
SB55-ASA1-AA1, s. 3741nmp 15Section 3741nmp. 609.38 of the statutes is amended to read:
SB55-ASA1-AA1,1305,19 16609.38 Oversight. The office shall perform examinations of insurers that
17issue managed care defined network plans consistent with ss. 601.43 and 601.44.
18The commissioner shall by rule develop standards for managed care defined network
19plans for compliance with the requirements under this chapter.
SB55-ASA1-AA1, s. 3741nmt 20Section 3741nmt. 609.65 (1) (intro.) of the statutes is amended to read:
SB55-ASA1-AA1,1306,321 609.65 (1) (intro.) If an enrollee of a limited service health organization,
22preferred provider plan, or managed care defined network plan is examined,
23evaluated, or treated for a nervous or mental disorder pursuant to an emergency
24detention under s. 51.15, a commitment or a court order under s. 51.20 or 880.33 (4m)
25or (4r) or ch. 980, then, notwithstanding the limitations regarding participating

1providers, primary providers, and referrals under ss. 609.01 (2) to (4) and 609.05 (3),
2the limited service health organization, preferred provider plan, or managed care
3defined network plan shall do all of the following:
SB55-ASA1-AA1, s. 3741omg 4Section 3741omg. 609.65 (1) (a) of the statutes is amended to read:
SB55-ASA1-AA1,1306,105 609.65 (1) (a) If the provider performing the examination, evaluation, or
6treatment has a provider agreement with the limited service health organization,
7preferred provider plan, or managed care defined network plan which covers the
8provision of that service to the enrollee, make the service available to the enrollee in
9accordance with the terms of the limited service health organization, preferred
10provider plan, or managed care defined network plan and the provider agreement.
SB55-ASA1-AA1, s. 3741omp 11Section 3741omp. 609.65 (1) (b) (intro.) of the statutes is amended to read:
SB55-ASA1-AA1,1306,1812 609.65 (1) (b) (intro.) If the provider performing the examination, evaluation
13or treatment does not have a provider agreement with the limited service health
14organization, preferred provider plan, or managed care defined network plan which
15covers the provision of that service to the enrollee, reimburse the provider for the
16examination, evaluation, or treatment of the enrollee in an amount not to exceed the
17maximum reimbursement for the service under the medical assistance program
18under subch. IV of ch. 49, if any of the following applies:
SB55-ASA1-AA1, s. 3741omt 19Section 3741omt. 609.65 (1) (b) 1. of the statutes is amended to read:
SB55-ASA1-AA1,1306,2420 609.65 (1) (b) 1. The service is provided pursuant to a commitment or a court
21order, except that reimbursement is not required under this subdivision if the limited
22service health organization, preferred provider plan, or managed care defined
23network
plan could have provided the service through a provider with whom it has
24a provider agreement.
SB55-ASA1-AA1, s. 3741pmg 25Section 3741pmg. 609.65 (1) (b) 2. of the statutes is amended to read:
SB55-ASA1-AA1,1307,5
1609.65 (1) (b) 2. The service is provided pursuant to an emergency detention
2under s. 51.15 or on an emergency basis to a person who is committed under s. 51.20
3and the provider notifies the limited service health organization, preferred provider
4plan, or managed care defined network plan within 72 hours after the initial
5provision of the service.
SB55-ASA1-AA1, s. 3741pmp 6Section 3741pmp. 609.65 (2) of the statutes is amended to read:
SB55-ASA1-AA1,1307,127 609.65 (2) If after receiving notice under sub. (1) (b) 2. the limited service health
8organization, preferred provider plan, or managed care defined network plan
9arranges for services to be provided by a provider with whom it has a provider
10agreement, the limited service health organization, preferred provider plan, or
11managed care plan is not required to reimburse a provider under sub. (1) (b) 2. for
12any services provided after arrangements are made under this subsection.
SB55-ASA1-AA1, s. 3741pmt 13Section 3741pmt. 609.65 (3) of the statutes is amended to read:
SB55-ASA1-AA1,1307,2114 609.65 (3) A limited service health organization, preferred provider plan, or
15managed care defined network plan is only required to make available, or make
16reimbursement for, an examination, evaluation, or treatment under sub. (1) to the
17extent that the limited service health organization, preferred provider plan, or
18managed care defined network plan would have made the medically necessary
19service available to the enrollee or reimbursed the provider for the service if any
20referrals required under s. 609.05 (3) had been made and the service had been
21performed by a participating provider.
SB55-ASA1-AA1, s. 3741qmg 22Section 3741qmg. 609.655 (1) (a) 1. of the statutes is amended to read:
SB55-ASA1-AA1,1307,2423 609.655 (1) (a) 1. Is covered as a dependent child under the terms of a policy
24or certificate issued by a managed care defined network plan insurer.
SB55-ASA1-AA1, s. 3741qmp 25Section 3741qmp. 609.655 (1) (a) 2. of the statutes is amended to read:
SB55-ASA1-AA1,1308,2
1609.655 (1) (a) 2. Is enrolled in a school located in this state but outside the
2geographical service area of the managed care defined network plan.
SB55-ASA1-AA1, s. 3741qmt 3Section 3741qmt. 609.655 (2) of the statutes is amended to read:
SB55-ASA1-AA1,1308,114 609.655 (2) If a policy or certificate issued by a managed care defined network
5plan insurer provides coverage of outpatient services provided to a dependent
6student, the policy or certificate shall provide coverage of outpatient services, to the
7extent and in the manner required under sub. (3), that are provided to the dependent
8student while he or she is attending a school located in this state but outside the
9geographical service area of the managed care defined network plan,
10notwithstanding the limitations regarding participating providers, primary
11providers, and referrals under ss. 609.01 (2) and 609.05 (3).
SB55-ASA1-AA1, s. 3741rmg 12Section 3741rmg. 609.655 (3) (intro.) of the statutes is amended to read:
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