AB40-ASA1,2265e 25Section 2265e. 628.095 (5) of the statutes is amended to read:
AB40-ASA1,1187,11
1628.095 (5) If applicant or intermediary or navigator has no social security
2number.
If an applicant who is a natural person does not have a social security
3number, the applicant shall provide to the commissioner, along with the application
4for a license and on a form prescribed by the department of children and families, a
5statement made or subscribed under oath or affirmation that the applicant does not
6have a social security number. If an intermediary or navigator who is a natural
7person does not have a social security number, the intermediary or navigator shall
8provide to the commissioner, each time that the annual fee is paid under s. 601.31
9(1) (m) or (nm) 2. and on a form prescribed by the department of children and families,
10a statement made or subscribed under oath or affirmation that the applicant
11intermediary or navigator does not have a social security number.
AB40-ASA1,2265er 12Section 2265er. 628.097 (1m) of the statutes is amended to read:
AB40-ASA1,1187,2213 628.097 (1m) For failure to pay support or to comply with subpoena or
14warrant.
The commissioner shall refuse to issue to a natural person a license,
15including a temporary license, under this subchapter or subch. V if the natural
16person is delinquent in court-ordered payments of child or family support,
17maintenance, birth expenses, medical expenses, or other expenses related to the
18support of a child or former spouse, or if the natural person fails to comply, after
19appropriate notice, with a subpoena or warrant issued by the department of children
20and families or a county child support agency under s. 59.53 (5) and related to
21paternity or child support proceedings, as provided in a memorandum of
22understanding entered into under s. 49.857.
AB40-ASA1,2265ez 23Section 2265ez. 628.097 (2m) of the statutes is amended to read:
AB40-ASA1,1188,324 628.097 (2m) For liability for delinquent taxes. The commissioner shall
25refuse to issue a license, including a temporary license, under this subchapter or

1subch. V, or to register a navigator entity under subch. V,
if the department of
2revenue certifies under s. 73.0301 that the applicant for the license or registration
3is liable for delinquent taxes.
AB40-ASA1,2265f 4Section 2265f. 628.10 (1) of the statutes is amended to read:
AB40-ASA1,1188,95 628.10 (1) General. An intermediary's license issued under s. 628.04, or an
6individual navigator's license issued under s. 628.92 (1),
remains in force until it is
7revoked or limited under sub. (2), until it is suspended under sub. (2) or s. 227.51 (3),
8until it is surrendered, or until the licensee dies or is in this state adjudicated
9incompetent.
AB40-ASA1,2265fm 10Section 2265fm. 628.10 (2) (a) of the statutes is amended to read:
AB40-ASA1,1188,2111 628.10 (2) (a) For failure to comply with continuing education or annual
12training
requirements. The license of any intermediary or individual navigator who
13fails to produce evidence of compliance with continuing education standards set by
14the commissioner or with annual training requirements is revoked, effective on the
15date on which the evidence of compliance is due. At least 60 days before that date,
16the commissioner shall send by 1st class mail to the intermediary's or navigator's
17address that is on file with the commissioner notice of the date by which the evidence
18of compliance is due and that the intermediary's or navigator's license will be revoked
19if the evidence is not received by that date. An intermediary or navigator whose
20license is revoked under this paragraph may have his or her license reinstated, or
21may be relicensed, as provided in sub. (5).
AB40-ASA1,2265g 22Section 2265g. 628.10 (2) (am) of the statutes is amended to read:
AB40-ASA1,1189,623 628.10 (2) (am) Nonpayment of fees. The license of an intermediary or
24individual navigator
who fails to pay a fee when due is revoked, effective on the date
25on which the fee is due. At least 60 days before that date, the commissioner shall send

1by 1st class mail to the intermediary's or navigator's address that is on file with the
2commissioner notice of the date by which the fee is due and that the intermediary's
3or navigator's license will be revoked if timely payment is not made. An intermediary
4who is a natural person, or an individual navigator, whose license is revoked under
5this paragraph may have his or her license reinstated, or may be relicensed, as
6provided in sub. (5).
AB40-ASA1,2265gm 7Section 2265gm. 628.10 (2) (b) of the statutes is amended to read:
AB40-ASA1,1189,178 628.10 (2) (b) For other reasons. Except as provided in pars. (c) to (d), after a
9hearing, the commissioner may revoke, suspend, or limit in whole or in part the
10license of any intermediary or individual navigator if the commissioner finds that the
11licensee is unqualified as an intermediary or navigator, is not of good character, or
12has repeatedly or knowingly violated an insurance statute or rule or a valid order of
13the commissioner under s. 601.41 (4), or if the intermediary's or navigator's methods
14and practices in the conduct of business endanger, or financial resources are
15inadequate to safeguard, the legitimate interests of customers and the public.
16Nothing in this paragraph limits the authority of the commissioner to suspend
17summarily an intermediary's or individual navigator's license under s. 227.51 (3).
AB40-ASA1,2265h 18Section 2265h. 628.10 (2) (c) of the statutes is amended to read:
AB40-ASA1,1190,819 628.10 (2) (c) For failure to pay support or to comply with subpoena or warrant.
20The commissioner shall suspend or limit the license of an intermediary who is a
21natural person, the license of an individual navigator, or a temporary license of a
22natural person under s. 628.09, if the natural person is delinquent in court-ordered
23payments of child or family support, maintenance, birth expenses, medical expenses,
24or other expenses related to the support of a child or former spouse, or if the natural
25person fails to comply, after appropriate notice, with a subpoena or warrant issued

1by the department of children and families or a county child support agency under
2s. 59.53 (5) and related to paternity or child support proceedings, as provided in a
3memorandum of understanding entered into under s. 49.857. A natural person
4whose license or temporary license is suspended under this paragraph who satisfies
5the requirements under this paragraph for which the license was suspended may
6have his or her license or temporary license reinstated by satisfactorily completing
7a reinstatement application and paying the application fee for original licensure as
8specified by rule.
AB40-ASA1,2265hm 9Section 2265hm. 628.10 (2) (cm) of the statutes is amended to read:
AB40-ASA1,1190,1610 628.10 (2) (cm) For liability for delinquent taxes. The commissioner shall
11revoke the license of an intermediary or individual navigator, including a temporary
12license under s. 628.09, if the department of revenue certifies under s. 73.0301 that
13the intermediary or navigator is liable for delinquent taxes. An intermediary who
14is a natural person, or an individual navigator, whose license is revoked under this
15paragraph may have his or her license reinstated, or may be relicensed, as provided
16in sub. (5).
AB40-ASA1,2265i 17Section 2265i. 628.10 (2) (cr) of the statutes is amended to read:
AB40-ASA1,1190,2318 628.10 (2) (cr) For providing false information in statement. The commissioner
19shall revoke the license of an intermediary or individual navigator, including a
20temporary license under s. 628.09, if the commissioner determines, after a hearing,
21that the intermediary or navigator provided false information in a statement
22provided under s. 628.095 (5) with the intermediary's or navigator's application or
23at the time that the annual fee was paid under s. 601.31 (1) (m) or (nm) 2.
AB40-ASA1,2265im 24Section 2265im. 628.10 (2) (d) of the statutes is amended to read:
AB40-ASA1,1191,12
1628.10 (2) (d) For failure to provide social security number, federal employer
2identification number or statement.
If an intermediary or individual navigator fails
3to provide a social security number or federal employer identification number as
4required under s. 628.095 (3) or a statement as required under s. 628.095 (5), the
5commissioner shall suspend or limit the license of the intermediary or navigator,
6effective the day following the last day on which the annual fee under s. 601.31 (1)
7(m) or (nm) 2. may be paid, if the commissioner has given the intermediary or
8navigator
reasonable notice of when the fee must be paid to avoid suspension or
9limitation. If the intermediary or navigator provides the social security number,
10federal employer identification number, or statement within 60 days from the
11effective date of the suspension, the commissioner shall reinstate the intermediary's
12or navigator's license effective as of the date of suspension.
AB40-ASA1,2265j 13Section 2265j. 628.10 (2) (e) of the statutes is amended to read:
AB40-ASA1,1191,1814 628.10 (2) (e) For changing state of residence. The license of an intermediary
15or individual navigator who changes residence from one state to another is revoked
1660 days after the change of residence. The intermediary or navigator may be
17relicensed only after satisfying any requirements under s. 628.04 or 628.92 that are
18specified by the commissioner by rule.
AB40-ASA1,2265jm 19Section 2265jm. 628.10 (3) of the statutes is amended to read:
AB40-ASA1,1191,2420 628.10 (3) Delay for new application. An order revoking an intermediary's or
21individual navigator's
license under sub. (2) (b) or (cr) may specify a time not to
22exceed 5 years within which the former intermediary or navigator may not apply for
23a new license. If no time is specified, the intermediary or navigator may not apply
24for 5 years.
AB40-ASA1,2265k 25Section 2265k. 628.10 (5) (a) of the statutes is amended to read:
AB40-ASA1,1192,15
1628.10 (5) (a) Reinstatement within 12 months. An intermediary who is a
2natural person and, or an individual navigator, whose license is revoked under sub.
3(2) (a), (am), or (cm) may have his or her license reinstated within 12 months after
4the date on which the license was revoked without having to satisfy any prelicensing
5education or examination requirements under s. 628.04 or any prelicensing training
6or examination requirements under s. 628.92 (7)
. To have his or her license
7reinstated, the intermediary or navigator must satisfy the requirement under sub.
8(2) (a), (am), or (cm) for which the license was revoked, satisfactorily complete a
9reinstatement application, and pay twice the amount of the applicable license
10renewal fee as specified by rule. The reinstatement is effective on the date on which
11the commissioner actually reinstates the license. If the intermediary or navigator
12is also a resident who is required to complete continuing education or annual
13training
, the intermediary or navigator must have satisfied all previous continuing
14education or annual training requirements to have his or her license reinstated
15under this paragraph.
AB40-ASA1,2265km 16Section 2265km. 628.10 (5) (b) of the statutes is amended to read:
AB40-ASA1,1192,2317 628.10 (5) (b) Relicensing required after 12 months. An intermediary or
18individual navigator
specified in par. (a) whose license has been revoked for more
19than 12 months is not eligible to have his or her license reinstated under par. (a) but
20may apply for relicensing at any time after 12 months have elapsed from the date of
21revocation. To be relicensed, the intermediary or navigator must satisfy any
22requirements under s. 628.04 or 628.92 that are specified by the commissioner by
23rule.
AB40-ASA1,2265L 24Section 2265L. 628.10 (5) (c) 3. of the statutes is created to read:
AB40-ASA1,1193,3
1628.10 (5) (c) 3. Individual navigators whose licenses were revoked under sub.
2(2) (a), (am), or (cm) on or after the effective date of this subdivision .... [LRB inserts
3date].
AB40-ASA1,2265Lm 4Section 2265Lm. Subchapter V of chapter 628 [precedes 628.90] of the
5statutes is created to read:
AB40-ASA1,1193,66 chapter 628
AB40-ASA1,1193,87 subchapter v
8 regulation of navigators
AB40-ASA1,1193,9 9628.90 Definitions. In this subchapter:
AB40-ASA1,1193,11 10(1) "Exchange" means the American health benefit exchange, as described in
1142 USC 18031.
AB40-ASA1,1193,12 12(2) "Health benefit plan" has the meaning given in s. 632.745 (11).
AB40-ASA1,1193,14 13(3) (a) Except as provided in par. (b), "navigator" means a natural person, or
14an entity that supervises or employs a natural person, who does all of the following:
AB40-ASA1,1193,16151. Performs any of the activities and duties identified in 42 USC 18031 (i) and
1645 CFR 155.210 on behalf of the exchange.
AB40-ASA1,1193,18172. Receives funding to perform any of the activities and duties identified in 42
18USC 18031
(i) and 45 CFR 155.210 on behalf of the exchange.
AB40-ASA1,1193,2119 (b) "Navigator" does not include a person acting as an insurance intermediary
20licensed under subch. II, but an insurance intermediary may apply to be licensed as
21a navigator under this subchapter.
AB40-ASA1,1193,25 22(4) "Nonnavigator assister" means a natural person who has been designated
23by the exchange, or could reasonably be described as working at the behest of the
24exchange, as a nonnavigator assister, including an in-person assister, enrollment
25assister, application assister, or certified application counselor.
AB40-ASA1,1194,3
1628.91 Requirement of licensure or registration. No natural person or
2entity may act as a navigator in this state unless licensed or registered as a navigator
3under s. 628.92.
AB40-ASA1,1194,10 4628.92 Issuance of license and registration. (1) Individual license. A
5natural person applying for a navigator license shall make application to the
6commissioner on a form developed by the commissioner and shall declare under
7penalty of refusal, suspension, or revocation of the license that the statements made
8in the application are true, correct, and complete to the best of the individual's
9knowledge and belief. Before approving the application, the commissioner shall find
10that the person satisfies all of the following:
AB40-ASA1,1194,1111 (a) Is at least 18 years of age.
AB40-ASA1,1194,1312 (b) Resides in this state or maintains his or her principal place of business in
13this state.
AB40-ASA1,1194,1514 (c) Has completed the training and course of study requirements under sub. (7)
15and any training and course of study requirements mandated by the exchange.
AB40-ASA1,1194,1916 (d) Has successfully passed a written examination approved by the
17commissioner under sub. (7) that tests the applicant's knowledge concerning the
18duties and responsibilities of a navigator, the insurance laws and regulations of this
19state, and state public assistance programs and eligibility.
AB40-ASA1,1194,2220 (e) Has submitted a full set of fingerprints to the commissioner and successfully
21completed a regulatory and criminal history background investigation in a manner
22prescribed by the commissioner under sub. (6).
AB40-ASA1,1194,2523 (f) Possesses the requisite character, integrity, competency, and
24trustworthiness as determined in accordance with the criteria under the rules
25promulgated under s. 628.04.
AB40-ASA1,1195,2
1(g) Has not committed any act that the commissioner finds would warrant the
2denial, suspension, or revocation of a license under this subchapter.
AB40-ASA1,1195,43 (h) Has identified the entity with which he or she is, or will be, affiliated and
4by which he or she is, or will be, supervised, if any.
AB40-ASA1,1195,55 (i) Has paid the applicable licensing fee as set forth in s. 601.31 (1) (nm).
AB40-ASA1,1195,13 6(2) Entity registration. An entity that acts or intends to operate as a
7navigator, supervises the activities of individual navigators, or receives funding to
8perform such activities shall first register as a navigator entity with the
9commissioner. This registration shall be on an application form developed by the
10commissioner, which shall include such documentation as the commissioner
11determines is necessary and appropriate. Before the commissioner may register the
12entity, the entity must establish to the satisfaction of the commissioner that it
13satisfies all of the following:
AB40-ASA1,1195,1614 (a) The entity has policies and procedures in place to ensure that all acts that
15may be performed only by a navigator or licensed intermediary are performed by
16persons who are appropriately licensed under this subchapter or subch. II, or both.
AB40-ASA1,1195,1917 (b) The entity will assume full legal responsibility for the acts of the individual
18navigators that it employs, supervises, or is affiliated with that are performed in this
19state and that are within the scope of the navigator's apparent authority.
AB40-ASA1,1195,2020 (c) The entity is sound, reliable, and entitled to public confidence.
AB40-ASA1,1195,2221 (d) The entity has paid the applicable registration fee as set forth in s. 601.31
22(1) (np).
AB40-ASA1,1195,2423 (e) The entity has identified on the registration form a designated responsible
24individual navigator who is licensed under this subchapter.
AB40-ASA1,1196,2
1(3) Documentation. The commissioner may require any documents necessary
2to verify the information contained in an application submitted under sub. (1) or (2).
AB40-ASA1,1196,10 3(4) List of individual navigators. Upon initial registration, navigator entities
4shall, in a manner prescribed by the commissioner, provide the commissioner with
5a list of all individual navigators that it employs, supervises, or is affiliated with.
6Thereafter, the navigator entity shall provide updates, if any, to the list of individual
7navigators on a monthly basis. A navigator entity is bound by the acts of each
8individual navigator who has been, or should have been, reported under this
9subsection that are performed in this state and that are within the scope of the
10individual navigator's apparent authority.
AB40-ASA1,1196,15 11(5) Financial responsibility requirement. (a) Each entity that is a navigator
12shall furnish a bond in an amount no less than $100,000 from an insurer authorized
13to do business in this state or provide other evidence of financial responsibility
14capable of protecting all persons against the wrongful acts, misrepresentations,
15errors, omissions, or negligence of the navigator.
AB40-ASA1,1196,2016 (b) An individual navigator not affiliated with an entity shall furnish a bond
17in an amount no less than $100,000 from an insurer authorized to do business in this
18state or provide other evidence of financial responsibility capable of protecting all
19persons against the wrongful acts, misrepresentations, errors, omissions, or
20negligence of the navigator.
AB40-ASA1,1196,2321 (c) The commissioner may by rule define the amount of the financial
22responsibility requirement and alternative requirements for complying with this
23section.
AB40-ASA1,1197,5 24(6) Fingerprints and criminal and regulatory background check. Each
25applicant for licensure as an individual navigator shall provide fingerprints in a

1format specified by the commissioner and complete a criminal and regulatory
2background check as a condition for being granted a license to act as a navigator. The
3commissioner shall use the fingerprints to conduct a state criminal history
4background investigation of the applicant and a national criminal history
5background investigation of the applicant with the federal bureau of investigation.
AB40-ASA1,1197,15 6(7) Training and examination. An individual navigator shall complete at least
716 hours of prelicensing training and satisfactorily complete an approved written
8examination for navigators before applying for an individual navigator's license.
9After licensure, an individual navigator shall complete a course of study of at least
108 hours of approved training every one-year period. The commissioner may approve
11and designate courses and programs that an applicant for a navigator's license may
12complete to fulfill the prelicensing training requirement or that a licensed navigator
13may complete to fulfill the annual training requirement. The commissioner may
14make arrangements, including contracting with an outside testing service or other
15appropriate entity, to administer examinations and collect fees.
AB40-ASA1,1197,19 16628.93 Other applicable provisions. (1) Social security and federal
17employer identification numbers on applications or at time of fee payment.

18Applicants for individual navigator licensure and navigator entity registration are
19subject to s. 628.095.
AB40-ASA1,1197,22 20(2) Refusal to issue license; failure to pay support or to comply with
21subpoena or warrant; tax delinquency.
Applicants for individual navigator
22licensure and navigator entity registration are subject to s. 628.097.
AB40-ASA1,1197,24 23(3) Termination of license. Individual navigator licenses are subject to s.
24628.10.
AB40-ASA1,1198,3
1628.95 Navigator and nonnavigator assister conduct. (1) General. For
2purposes of this subchapter, a navigator or nonnavigator assister, in the performance
3of its duties, shall be considered to be transacting the business of insurance.
AB40-ASA1,1198,5 4(2) Prohibited practices. A navigator or nonnavigator assister may not do any
5of the following:
AB40-ASA1,1198,76 (a) Receive compensation from an insurer who offers a health benefit plan or
7stop loss insurance or from a 3rd-party administrator.
AB40-ASA1,1198,98 (b) Provide any information or services related to enrollment in health benefit
9plans or other insurance products not offered in the exchange.
AB40-ASA1,1198,1410 (c) Make or cause to be made any communication relating to the exchange,
11health benefit plans, an insurance contract, the insurance business, any insurer, any
12navigator, any nonnavigator assister, or any intermediary that contains false,
13deceptive, or misleading information, including information that is misleading
14because of incompleteness.
AB40-ASA1,1198,1615 (d) Provide advice about which health benefit plan is better or worse for a
16particular individual or employer.
AB40-ASA1,1198,1817 (e) Recommend a particular health benefit plan or insurer or advise consumers
18about which health benefit plan to choose.
AB40-ASA1,1198,2019 (f) Engage in any unfair method of competition or any other unfair, fraudulent,
20deceptive, or dishonest act or practice.
AB40-ASA1,1198,2221 (g) Receive compensation that is dependent, in whole or in part, on whether an
22individual enrolls in or renews a health benefit plan.
AB40-ASA1,1198,25 23(3) Restitution. The commissioner may require that any person that violates
24this subchapter make restitution to any individual who suffers financial injury
25because of the violation of this subchapter.
AB40-ASA1,1199,9
1628.96 Nonnavigator assisters. (1) Registration required. Any entity that
2employs one or more nonnavigator assisters shall, in a manner prescribed by the
3commissioner, provide the commissioner with a list of all nonnavigator assisters that
4it employs, supervises, or is affiliated with upon the nonnavigator assisters first
5becoming authorized by the exchange to provide nonnavigator assistance.
6Thereafter, the entity shall provide updates, if any, to the list of nonnavigator
7assisters on a monthly basis. No nonnavigator assister may act as a nonnavigator
8assister in this state until registered with the commissioner. The commissioner may
9refuse to register any nonnavigator assister to which any of the following applies:
AB40-ASA1,1199,1210 (a) The nonnavigator assister does not possess the requisite character,
11integrity, competency, and trustworthiness as determined in accordance with the
12criteria under the rules promulgated under s. 628.04.
AB40-ASA1,1199,1513 (b) The nonnavigator assister has committed any act that the commissioner
14finds would warrant the denial, suspension, or revocation of a license or registration
15under this subchapter.
AB40-ASA1,1199,19 16(2) Application counselors. In addition to the requirements of this section,
17certified application counselors, as established by 45 CFR 155.225, shall be required
18to meet the training and examination requirements set forth in s. 628.92 (7).
19Certified application counselors may also become licensed as individual navigators.
AB40-ASA1,1199,24 20(3) Entity liability. An entity that employs, supervises, or is formally
21affiliated with a nonnavigator assister assumes legal responsibility for the acts of the
22nonnavigator assister that are performed in this state and that are within the scope
23of the nonnavigator assister's apparent authority to act as a nonnavigator assister
24on behalf of that entity.
AB40-ASA1,1200,2
1(4) Exemption for government entities. This section does not apply to any
2government entity or any person acting on behalf of a government entity.
AB40-ASA1,1200,8 3628.98 Rules. The commissioner may promulgate any rules necessary to carry
4out the purposes of this subchapter. Notwithstanding s. 227.24 (1) (a) and (3), the
5commissioner may promulgate rules under this section as emergency rules under s.
6227.24 without providing evidence that promulgating a rule under this section as an
7emergency rule is necessary for the preservation of the public peace, health, safety,
8or welfare and without a finding of emergency.
AB40-ASA1,2265m 9Section 2265m. 631.20 (1) (c) 5. of the statutes is repealed.
AB40-ASA1,2265mp 10Section 2265mp. 631.20 (2) (f) of the statutes is repealed.
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