AB673, s. 38
4Section
38. 609.32 of the statutes is created to read:
AB673,15,8
5609.32 Quality assurance. (1) Standards. A managed care plan shall
6develop comprehensive quality assurance standards that are adequate to identify,
7evaluate and remedy problems related to access to, and continuity and quality of,
8care. The standards shall include at least all of the following:
AB673,15,99
(a) An ongoing, written internal quality assurance program.
AB673,15,1010
(b) Specific written guidelines for quality of care studies and monitoring.
AB673,15,1111
(c) Performance and clinical outcomes-based criteria.
AB673,15,1312
(d) A procedure for remedial action to address quality problems, including
13written procedures for taking appropriate corrective action.
AB673,15,1414
(e) A plan for gathering and assessing data.
AB673,15,1515
(f) A peer review process.
AB673,15,23
16(2) Selection and evaluation of providers. (a) A managed care plan shall
17develop a process for selecting participating providers, including written policies and
18procedures that the plan uses for review and approval of providers. After consulting
19with appropriately qualified providers, the plan shall establish minimum
20professional requirements for its participating providers. The process for selection
21shall include verification of a provider's license or certificate, including the history
22of any suspensions or revocations, and the history of any liability claims made
23against the provider.
AB673,16,224
(b) A managed care plan shall establish in writing a formal, ongoing process
25for reevaluating each participating provider within a specified number of years after
1the provider's initial acceptance for participation. The reevaluation shall include all
2of the following:
AB673,16,33
1. Updating the previous review criteria.
AB673,16,54
2. Assessing the provider's performance on the basis of such criteria as enrollee
5clinical outcomes, number of complaints and malpractice actions.
AB673,16,76
(c) A managed care plan may not require a participating provider to provide
7services that are outside the scope of his or her license or certificate.
AB673, s. 39
8Section
39. 609.34 of the statutes is created to read:
AB673,16,12
9609.34 Clinical decision-making. (1)
Medical director. A managed care
10plan shall appoint a physician as medical director. The medical director shall be
11responsible for treatment policies, protocols, quality assurance activities and
12utilization management decisions of the plan.
AB673,16,15
13(2) Incentives. A managed care plan shall inform enrollees of any financial
14arrangement between the plan and a participating physician or pharmacist that
15includes or operates as an incentive or a bonus for restricting services.
AB673, s. 40
16Section
40. 609.36 of the statutes is created to read:
AB673,16,19
17609.36 Data systems and confidentiality. (1) Information and data
18reporting. (a) A managed care plan shall provide to the commissioner information
19related to all of the following:
AB673,16,2020
1. The structure of the plan.
AB673,16,2121
2. The plan's decision-making process.
AB673,16,2222
3. Health care benefits and exclusions.
AB673,16,2323
4. Cost-sharing requirements.
AB673,16,2424
5. Participating providers.
AB673,17,2
1(b) A managed care plan shall collect and annually report to the commissioner
2the following data:
AB673,17,33
1. Gross outpatient and hospitalization data.
AB673,17,44
2. Enrollee clinical outcomes data.
AB673,17,65
(c) Subject to sub. (2), the information and data reported under pars. (a) and
6(b) shall be open to public inspection under ss. 19.31 to 19.39.
AB673,17,9
7(2) Confidentiality. A managed care plan shall establish written policies and
8procedures, consistent with ss. 51.30, 146.82 and 252.15, for the handling of medical
9records and enrollee communications to ensure confidentiality.
AB673, s. 41
10Section
41. 609.38 of the statutes is created to read:
AB673,17,15
11609.38 Oversight. On an annual basis, the office shall perform audits of
12managed care plans in the state to review enrollee outcome data, enrollee service
13data and operational and other financial data. The commissioner shall by rule
14develop standards for managed care plans for compliance with the requirements
15under this chapter.
AB673, s. 42
16Section
42. 609.65 (1) (intro.) of the statutes is amended to read:
AB673,17,2517
609.65
(1) (intro.) If an
enrolled participant of a health maintenance
18organization, limited service health organization or preferred provider enrollee of a
19managed care plan is examined, evaluated or treated for a nervous or mental
20disorder pursuant to an emergency detention under s. 51.15, a commitment or a
21court order under s. 51.20 or 880.33 (4m) or (4r) or ch. 980, then, notwithstanding the
22limitations regarding
selected participating providers, primary providers and
23referrals under ss. 609.01 (2) to (4) and 609.05 (3), the
health maintenance
24organization, limited service health organization or preferred provider managed
25care plan shall do all of the following:
AB673, s. 43
1Section
43. 609.65 (1) (a) of the statutes is amended to read:
AB673,18,72
609.65
(1) (a) If the provider performing the examination, evaluation or
3treatment has a provider agreement with the
health maintenance organization,
4limited service health organization or preferred provider managed care plan which
5covers the provision of that service to the
enrolled participant enrollee, make the
6service available to the
enrolled participant enrollee in accordance with the terms
7of the
health care plan and the provider agreement.
AB673, s. 44
8Section
44. 609.65 (1) (b) (intro.) of the statutes is amended to read:
AB673,18,169
609.65
(1) (b) (intro.) If the provider performing the examination, evaluation
10or treatment does not have a provider agreement with the
health maintenance
11organization, limited service health organization or preferred provider managed
12care plan which covers the provision of that service to the
enrolled participant 13enrollee, reimburse the provider for the examination, evaluation or treatment of the
14enrolled participant enrollee in an amount not to exceed the maximum
15reimbursement for the service under the medical assistance program under subch.
16IV of ch. 49, if any of the following applies:
AB673, s. 45
17Section
45. 609.65 (1) (b) 1. of the statutes is amended to read:
AB673,18,2218
609.65
(1) (b) 1. The service is provided pursuant to a commitment or a court
19order, except that reimbursement is not required under this subdivision if the
health
20maintenance organization, limited service health organization or preferred provider 21managed care plan could have provided the service through a provider with whom
22it has a provider agreement.
AB673, s. 46
23Section
46. 609.65 (1) (b) 2. of the statutes is amended to read:
AB673,19,324
609.65
(1) (b) 2. The service is provided pursuant to an emergency detention
25under s. 51.15 or on an emergency basis to a person who is committed under s. 51.20
1and the provider notifies the
health maintenance organization, limited service
2health organization or preferred provider managed care plan within 72 hours after
3the initial provision of the service.
AB673, s. 47
4Section
47. 609.65 (2) of the statutes is amended to read:
AB673,19,115
609.65
(2) If after receiving notice under sub. (1) (b) 2. the
health maintenance
6organization, limited service health organization or preferred provider managed
7care plan arranges for services to be provided by a provider with whom it has a
8provider agreement, the
health maintenance organization, limited service health
9organization or preferred provider managed care plan is not required to reimburse
10a provider under sub. (1) (b) 2. for any services provided after arrangements are made
11under this subsection.
AB673, s. 48
12Section
48. 609.65 (3) of the statutes is amended to read:
AB673,19,2213
609.65
(3) A
health maintenance organization, limited service health
14organization or preferred provider managed care plan is only required to make
15available, or make reimbursement for, an examination, evaluation or treatment
16under sub. (1) to the extent that the
health maintenance organization, limited
17service health organization or preferred provider managed care plan would have
18made the medically necessary service available to the
enrolled participant enrollee 19or reimbursed the provider for the service if any referrals required under s. 609.05
20(3) had been made and the service had been performed by a
participating provider
21selected by the health maintenance organization, limited service health
22organization or preferred provider plan.
AB673, s. 49
23Section
49. 609.655 (2) of the statutes is amended to read:
AB673,20,624
609.655
(2) If a policy or certificate issued by a health maintenance
25organization provides coverage of outpatient services provided to a dependent
1student, the policy or certificate shall provide coverage of outpatient services, to the
2extent and in the manner required under sub. (3), that are provided to the dependent
3student while he or she is attending a school located in this state but outside the
4geographical service area of the health maintenance organization, notwithstanding
5the limitations regarding
selected participating providers, primary providers and
6referrals under ss. 609.01 (2) and 609.05 (3).
AB673, s. 50
7Section
50. 609.655 (5) (a) of the statutes is amended to read:
AB673,20,128
609.655
(5) (a) A policy or certificate issued by a health maintenance
9organization is required to provide coverage for the services specified in sub. (3) only
10to the extent that the policy or certificate would have covered the service if it had been
11provided to the dependent student by a
selected participating provider within the
12geographical service area of the health maintenance organization.
AB673, s. 51
13Section
51. 609.655 (5) (b) of the statutes is amended to read:
AB673,20,1914
609.655
(5) (b) Paragraph (a) does not permit a health maintenance
15organization to reimburse a provider for less than the full cost of the services
16provided or an amount negotiated with the provider, solely because the
17reimbursement rate for the service would have been less if provided by a
selected 18participating provider within the geographical service area of the health
19maintenance organization.
AB673, s. 52
20Section
52. 609.70 of the statutes is amended to read:
AB673,20,23
21609.70 Chiropractic coverage. Health maintenance organizations, limited
22service health organizations and preferred provider Managed care plans are subject
23to s. 632.87 (3).
AB673, s. 53
24Section
53. 609.75 of the statutes is amended to read:
AB673,21,7
1609.75 Adopted children coverage. Health maintenance organizations,
2limited service health organizations and preferred provider Managed care plans are
3subject to s. 632.896. Coverage of health care services obtained by adopted children
4and children placed for adoption may be subject to any requirements that the
health
5maintenance organization, limited service health organization or preferred provider 6managed care plan imposes under s. 609.05 (2) and (3) on the coverage of health care
7services obtained by other
enrolled participants
enrollees.
AB673, s. 54
8Section
54. 609.80 of the statutes is amended to read:
AB673,21,13
9609.80 Coverage of mammograms. Health maintenance organizations and
10preferred provider plans are subject to s. 632.895 (8). Coverage of mammograms
11under s. 632.895 (8) may be subject to any requirements that the health maintenance
12organization or preferred provider plan imposes under s. 609.05 (2) and (3) on the
13coverage of other health care services obtained by
enrolled participants enrollees.
AB673, s. 55
14Section
55. 609.81 of the statutes is amended to read:
AB673,21,18
15609.81 Coverage related to HIV infection. Health maintenance
16organizations, limited service health organizations and preferred provider Managed
17care plans are subject to s. 631.93. Health maintenance organizations and preferred
18provider plans are subject to s. 632.895 (9).
AB673, s. 56
19Section
56. 609.91 (1) (intro.) of the statutes is amended to read:
AB673,21,2520
609.91
(1) (title)
Immunity of enrolled participants enrollees and
21policyholders. (intro.) Except as provided in sub. (1m), an
enrolled participant 22enrollee or policyholder of a health maintenance organization insurer is not liable for
23health care costs that are incurred on or after January 1, 1990, and that are covered
24under a policy or certificate issued by the health maintenance organization insurer,
25if any of the following applies:
AB673, s. 57
1Section
57. 609.91 (1) (b) 2. of the statutes is amended to read:
AB673,22,42
609.91
(1) (b) 2. Is physician services provided under a contract with the health
3maintenance organization insurer or by a
selected
participating provider of the
4health maintenance organization insurer.
AB673, s. 58
5Section
58. 609.91 (1) (b) 3. of the statutes is amended to read:
AB673,22,86
609.91
(1) (b) 3. Is services, equipment, supplies or drugs that are ancillary or
7incidental to services described in subd. 2. and are provided by the contracting
8provider or
selected participating provider.
AB673, s. 59
9Section
59. 609.91 (1m) of the statutes is amended to read:
AB673,22,1410
609.91
(1m) Immunity of medical assistance recipients. An
enrolled
11participant enrollee, policyholder or insured under a policy issued by an insurer to
12the department of health and family services under s. 49.45 (2) (b) 2. to provide
13prepaid health care to medical assistance recipients is not liable for health care costs
14that are covered under the policy.
AB673, s. 60
15Section
60. 609.91 (2) of the statutes is amended to read:
AB673,22,2116
609.91
(2) Prohibited recovery attempts. No person may bill, charge, collect
17a deposit from, seek remuneration or compensation from, file or threaten to file with
18a credit reporting agency or have any recourse against an
enrolled participant 19enrollee, policyholder or insured, or any person acting on their behalf, for health care
20costs for which the
enrolled participant enrollee, policyholder or insured, or person
21acting on their behalf, is not liable under sub. (1) or (1m).
AB673, s. 61
22Section
61. 609.91 (3) of the statutes is amended to read:
AB673,23,223
609.91
(3) Deductibles, copayments and premiums. Subsections (1) to (2) do not
24affect the liability of an
enrolled participant enrollee, policyholder or insured for any
25deductibles, copayments or premiums owed under the policy or certificate issued by
1the health maintenance organization insurer or by the insurer described in sub.
2(1m).
AB673, s. 62
3Section
62. 609.91 (4) (intro.) of the statutes is amended to read:
AB673,23,74
609.91
(4) (intro.)
Conditions not affecting the immunity. The immunity of
5an
enrolled participant enrollee, policyholder or insured for health care costs, to the
6extent of the immunity provided under this section and ss. 609.92 to 609.935, is not
7affected by any of the following:
AB673, s. 63
8Section
63. 609.91 (4) (a) of the statutes is amended to read:
AB673,23,149
609.91
(4) (a) An agreement, other than a notice of election or termination of
10election in accordance with s. 609.92 or 609.925, entered into by the provider, the
11health maintenance organization insurer, the insurer described in sub. (1m) or any
12other person, at any time, whether oral or written and whether implied or explicit,
13including an agreement that purports to hold the
enrolled participant enrollee,
14policyholder or insured liable for health care costs.
AB673, s. 64
15Section
64. 609.91 (4) (b) of the statutes is amended to read:
AB673,23,2016
609.91
(4) (b) A breach of or default on an agreement by the health
17maintenance organization insurer, the insurer described in sub. (1m) or any other
18person to compensate the provider, directly or indirectly, for health care costs,
19including health care costs for which the
enrolled participant enrollee, policyholder
20or insured is not liable under sub. (1) or (1m).
AB673, s. 65
21Section
65. 609.91 (4) (c) of the statutes is amended to read:
AB673,24,522
609.91
(4) (c) The insolvency of the health maintenance organization insurer
23or any person contracting with the health maintenance organization insurer or
24provider, or the commencement or the existence of conditions permitting the
25commencement of insolvency, delinquency or bankruptcy proceedings involving the
1health maintenance organization insurer or other person, including delinquency
2proceedings, as defined in s. 645.03 (1) (b), under ch. 645, despite whether the health
3maintenance organization insurer or other person has agreed to compensate,
4directly or indirectly, the provider for health care costs for which the
enrolled
5participant enrollee or policyholder is not liable under sub. (1).
AB673, s. 66
6Section
66. 609.91 (4) (cm) of the statutes is amended to read:
AB673,24,147
609.91
(4) (cm) The insolvency of the insurer described in sub. (1m) or any
8person contracting with the insurer or provider, or the commencement or the
9existence of conditions permitting the commencement of insolvency, delinquency or
10bankruptcy proceedings involving the insurer or other person, including
11delinquency proceedings, as defined in s. 645.03 (1) (b), under ch. 645, despite
12whether the insurer or other person has agreed to compensate, directly or indirectly,
13the provider for health care costs for which the
enrolled participant enrollee,
14policyholder or insured is not liable under sub. (1m).
AB673, s. 67
15Section
67. 609.91 (4) (d) of the statutes is amended to read:
AB673,24,2016
609.91
(4) (d) The inability of the provider or other person who is owed
17compensation for health care costs to obtain compensation from the health
18maintenance organization insurer, the insurer described in sub. (1m) or any other
19person for health care costs for which the
enrolled participant enrollee, policyholder
20or insured is not liable under sub. (1) or (1m).
AB673, s. 68
21Section
68. 609.92 (5) of the statutes is amended to read:
AB673,25,222
609.92
(5) Provider of physician services. A provider who is not under
23contract with a health maintenance organization insurer and who is not a
selected 24participating provider of a health maintenance organization insurer is not subject
1to s. 609.91 (1) (b) 2. with respect to health care costs incurred by an
enrolled
2participant enrollee of that health maintenance organization insurer.
AB673, s. 69
3Section
69. 609.94 (1) (b) of the statutes is amended to read:
AB673,25,64
609.94
(1) (b) Each
selected participating provider of the health maintenance
5organization insurer, at the time that the provider becomes a
selected participating 6provider.
AB673, s. 70
7Section
70. 645.69 (1) of the statutes is amended to read:
AB673,25,128
645.69
(1) A claim against a health maintenance organization insurer or an
9insurer described in s. 609.91 (1m) for health care costs, as defined in s. 609.01 (1j),
10for which an
enrolled participant enrollee, as defined in s. 609.01 (1d), policyholder
11or insured of the health maintenance organization insurer or other insurer is not
12liable under ss. 609.91 to 609.935.
AB673, s. 71
13Section
71. 645.69 (2) of the statutes is amended to read: