AB218,23,98 3. That establishment of a plan may adversely affect the individual's credit
9rating or credit scores.
AB218,23,1110 4. That nonpayment of debt may lead creditors to increase finance and other
11charges or undertake collection activity, including litigation.
AB218,23,1312 5. Unless it is not true, that the provider may receive compensation from the
13creditors of the individual.
AB218,23,1614 6. That, unless the individual is insolvent, if a creditor settles for less than the
15full amount of the debt, the plan may result in the creation of taxable income to the
16individual, even though the individual does not receive any money.
AB218,23,2017 (e) If a provider may receive payments from an individual's creditors and the
18plan contemplates that the individual's creditors will reduce finance charges or fees
19for late payment, default, or delinquency, the provider may comply with par. (d) by
20providing the following disclosure, surrounded by black lines:
AB218,23,2121 IMPORTANT INFORMATION FOR YOU TO CONSIDER
AB218,23,2422 (1) Debt-management plans are not right for all individuals, and you may ask
23us to provide information about other ways, including bankruptcy, to deal with your
24debts.
AB218,23,2525 (2) Using a debt-management plan may hurt your credit rating or credit scores.
AB218,24,1
1(3) We may receive compensation for our services from your creditors.
AB218,24,2 2     ..................................................................................
AB218,24,3 3       Name and business address of provider
AB218,24,74 (f) If a provider will not receive payments from an individual's creditors and the
5plan contemplates that the individual's creditors will reduce finance charges or fees
6for late payment, default, or delinquency, a provider may comply with par. (d) by
7providing the following disclosure, surrounded by black lines:
AB218,24,88 IMPORTANT INFORMATION FOR YOU TO CONSIDER
AB218,24,119 (1) Debt-management plans are not right for all individuals, and you may ask
10us to provide information about other ways, including bankruptcy, to deal with your
11debts.
AB218,24,1212 (2) Using a debt-management plan may hurt your credit rating or credit scores.
AB218,24,13 13     ..................................................................................
AB218,24,14 14       Name and business address of provider
AB218,24,1715 (g) If a plan contemplates that creditors will settle debts for less than the full
16principal amount of debt owed, a provider may comply with par. (d) by providing the
17following disclosure, surrounded by black lines:
AB218,24,1818 IMPORTANT INFORMATION FOR YOU TO CONSIDER
AB218,24,2019 (1) Our program is not right for all individuals, and you may ask us to provide
20information about bankruptcy and other ways to deal with your debts.
AB218,24,2121 (2) Nonpayment of your debts under our program may:
AB218,24,22 22 hurt your credit rating or credit scores;
AB218,24,23 23 lead your creditors to increase finance and other charges; and
AB218,24,24 24 lead your creditors to undertake activity, including lawsuits, to collect the
AB218,24,2525 debts.
AB218,25,2
1(3) Reduction of debt under our program may result in taxable income to you,
2even though you will not actually receive any money.
AB218,25,3 3     ..................................................................................
AB218,25,4 4       Name and business address of provider
AB218,25,5 5(17) Communication by electronic or other means. (a) In this subsection:
AB218,25,76 1. "Federal act" means the Electronic Signatures in Global and National
7Commerce Act, 15 USC 7001 to 7031.
AB218,25,98 2. "Consumer" means an individual who seeks or obtains goods or services that
9are used primarily for personal, family, or household purposes.
AB218,25,1210 (b) A provider may satisfy the requirements of sub. (16), (18), or (26) by means
11of the Internet or other electronic means if the provider obtains a consumer's consent
12in the manner provided by 15 USC 7001 (c) (1).
AB218,25,1413 (c) The disclosures and materials required by subs. (16), (18), and (26) shall be
14presented in a form that is capable of being accurately reproduced for later reference.
AB218,25,1815 (d) With respect to disclosure by means of an Internet Web site, the disclosure
16of the information required by sub. (16) (d) must appear on one or more screens that
17contain no other information and that the individual must see before proceeding to
18assent to formation of a plan.
AB218,25,2219 (e) At the time of providing the materials and agreement required by subs. (16)
20(c) and (d), (18), and (26), a provider shall inform the individual that upon electronic,
21telephonic, or written request, it will send the individual a written copy of the
22materials, and shall comply with a request as provided in par. (f).
AB218,26,523 (f) If a provider is requested, before the expiration of 90 days after a plan is
24completed or terminated, to send a written copy of the materials required by subs.
25(16) (c) and (d), (18), and (26), the provider shall send them at no charge within 3

1business days after the request, but the provider need not comply with a request
2more than once per calendar month or if it reasonably believes the request is made
3for purposes of harassment. If a request is made more than 90 days after a plan is
4completed or terminated, the provider shall send within a reasonable time a written
5copy of the materials requested.
AB218,26,86 (g) A provider that maintains an Internet Web site shall disclose all of the
7following on the home page of its Web site or on a page that is clearly and
8conspicuously connected to the home page by a link that clearly reveals its contents:
AB218,26,99 1. Its name and all names under which it does business.
AB218,26,1110 2. Its principal business address, telephone number, and electronic-mail
11address, if any.
AB218,26,1212 3. The names of its principal officers.
AB218,26,1613 (h) Subject to par. (i), if a consumer who has consented to electronic
14communication in the manner provided by 15 USC 7001 withdraws consent as
15provided in the federal act, a provider may terminate its agreement with the
16consumer.
AB218,26,2217 (i) If a provider wishes to terminate an agreement with a consumer pursuant
18to par. (h), it shall notify the consumer that it will terminate the agreement unless
19the consumer, within 30 days after receiving the notification, consents to electronic
20communication in the manner provided in 15 USC 7001 (c). If the consumer
21consents, the provider may terminate the agreement only as permitted by sub. (18)
22(a) 6. g.
AB218,26,24 23(18) Form and contents of agreement. (a) An agreement must satisfy all of
24the following:
AB218,26,2525 1. Be in a record.
AB218,27,1
12. Be dated and signed by the provider and the individual.
AB218,27,32 3. Include the name of the individual and the address where the individual
3resides.
AB218,27,44 4. Include the name, business address, and telephone number of the provider.
AB218,27,55 5. Be delivered to the individual immediately upon formation of the agreement.
AB218,27,66 6. Disclose all of the following:
AB218,27,77 a. The services to be provided.
AB218,27,98 b. The amount, or method of determining the amount, of all fees, individually
9itemized, to be paid by the individual.
AB218,27,1210 c. The schedule of payments to be made by or on behalf of the individual,
11including the amount of each payment, the date on which each payment is due, and
12an estimate of the date of the final payment.
AB218,27,1713 d. If a plan provides for regular periodic payments to creditors, the plan must
14disclose each creditor of the individual to which payment will be made, the amount
15owed to each creditor, and any concessions the provider reasonably believes each
16creditor will offer; and the schedule of expected payments to each creditor, including
17the amount of each payment and the date on which it will be made.
AB218,27,1918 e. Each creditor that the provider believes will not participate in the plan and
19to which the provider will not direct payment.
AB218,27,2020 f. How the provider will comply with its obligations under sub. (26) (a).
AB218,27,2221 g. That the provider may terminate the agreement for good cause, upon return
22of unexpended money of the individual.
AB218,27,2323 h. That the individual may cancel the agreement as provided in sub. (19).
AB218,27,2524 i. That the individual may contact the division with any questions or
25complaints regarding the provider.
AB218,28,2
1j. The address, telephone number, and Internet address or Web site of the
2division.
AB218,28,53 (b) For purposes of par. (a) 5., delivery of an electronic record occurs when it is
4made available in a format in which the individual may retrieve, save, and print it
5and the individual is notified that it is available.
AB218,28,86 (c) If the division supplies the provider with any information required under
7par. (a) 6. j., the provider may comply with that requirement only by disclosing the
8information supplied by the division.
AB218,28,99 (d) An agreement must provide all of the following:
AB218,28,1210 1. That the individual has a right to terminate the agreement at any time,
11without penalty or obligation, by giving the provider written or electronic notice, in
12which event all of the following apply:
AB218,28,1513 a. The provider will refund all unexpended money that the provider or its agent
14has received from or on behalf of the individual for the reduction or satisfaction of
15the individual's debt.
AB218,28,1816 b. With respect to an agreement that contemplates that creditors will settle
17debts for less than the principal amount of debt, the provider will refund 65 percent
18of any portion of the set-up fee that has not been credited against the settlement fee.
AB218,28,2019 c. All powers of attorney granted by the individual to the provider are revoked
20and ineffective.
AB218,28,2321 2. That the individual authorizes any financial institution in which the
22provider or its agent has established a trust account to disclose to the division any
23financial records relating to the trust account.
AB218,29,3
13. That the provider will notify the individual within 5 days after learning of
2a creditor's decision to reject or withdraw from a plan and that this notice will include
3all of the following:
AB218,29,44 a. The identity of the creditor.
AB218,29,55 b. The right of the individual to modify or terminate the agreement.
AB218,29,126 (e) An agreement may confer on a provider a power of attorney to settle the
7individual's debt for no more than 50 percent of the principal amount of the debt. An
8agreement may not confer a power of attorney to settle a debt for more than 50
9percent of that amount, but may confer a power of attorney to negotiate with
10creditors of the individual on behalf of the individual. An agreement must provide
11that the provider will obtain the assent of the individual after a creditor has assented
12to a settlement for more than 50 percent of the principal amount of the debt.
AB218,29,1313 (f) An agreement may not do any of the following:
AB218,29,1514 1. Provide for application of the law of any jurisdiction other than the United
15States and this state.
AB218,29,19162. Except as permitted by 9 USC 2 or ch. 788, contain a provision that modifies
17or limits otherwise available forums or procedural rights, including the right to trial
18by jury, that are generally available to the individual under law other than this
19section.
AB218,29,2120 3. Contain a provision that restricts the individual's remedies under this
21section or law other than this section.
AB218,29,2222 4. Contain a provision that does any of the following:
AB218,29,2423 a. Limits or releases the liability of any person for not performing the
24agreement or for violating this section.
AB218,30,2
1b. Indemnifies any person for liability arising under the agreement or this
2section.
AB218,30,53 (g) All rights and obligations specified in par. (d) and sub. (19) exist even if not
4provided in the agreement. A provision in an agreement which violates par. (d), (e),
5or (f) is void.
AB218,30,11 6(19) Cancellation of agreement; waiver. (a) An individual may cancel an
7agreement before midnight of the 3rd business day after the individual assents to it,
8unless the agreement does not comply with par. (b) or sub. (18) or (27), in which event
9the individual may cancel the agreement within 30 days after the individual assents
10to it. To exercise the right to cancel, the individual must give notice in a record to the
11provider. Notice by mail is given when mailed.
AB218,30,1312 (b) An agreement must be accompanied by a form that contains all of the
13following in bold-face type, surrounded by bold black lines:
AB218,30,1414 Notice of Right to Cancel
AB218,30,1715 You may cancel this agreement, without any penalty or obligation, at any time
16before midnight of the 3rd business day that begins the day after you agree to it by
17electronic communication or by signing it.
AB218,30,1818 To cancel this agreement during this period, send an e-mail to:
AB218,30,1919 ...........................................................
AB218,30,20 20  E-mail address of provider
AB218,30,2121 or mail or deliver a signed, dated copy of this notice, or any other written notice to:
AB218,30,2222 ........................................................... at ..........................................................
AB218,30,23 23    Name of provider            Address of provider
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