The people of the state of Wisconsin, represented in senate and assembly, do
enact as follows:
AB189, s. 1 1Section 1. 134.82 of the statutes is created to read:
AB189,2,6 2134.82 Notice of right to choose repairer. (1) An auto body repair facility
3or automobile insurance claim facility shall post in a conspicuous location a sign that
4states, in boldface letters not less than 2 inches high: "Wisconsin law prohibits an
5insurance company from requiring that motor vehicle repairs be made by a
6particular repair facility; the consumer has the right to choose the repair facility."
AB189,3,2 7(2) Every motor vehicle damage repair estimate prepared by an auto body
8repair facility or automobile insurance claim facility shall include at the top of the
9estimate, printed in not less than 10-point boldface type, the following notice:
10"Wisconsin law prohibits an insurance company from requiring that motor vehicle

1repairs be made by a particular repair facility; the consumer has the right to choose
2the repair facility."
AB189, s. 2 3Section 2. 632.37 (title) of the statutes is amended to read:
AB189,3,5 4632.37 (title) Motor vehicle glass repair practices; restriction on
5specifying vendor
.
AB189, s. 3 6Section 3. 632.37 of the statutes is renumbered 632.37 (1) (a) and amended
7to read:
AB189,3,148 632.37 (1) (a) An insurer that issues a motor vehicle insurance policy covering
9the repair of a motor vehicle, including the repair or replacement of motor vehicle
10glass or other parts, may not require, as a condition of that coverage, that an insured,
11or a 3rd party, making a claim under the policy for the repair or replacement of the
12motor vehicle glass obtain a damage repair estimate or services or parts from a
13particular garage, repair shop, or other vendor, or in a particular location, specified
14by the insurer.
AB189, s. 4 15Section 4. 632.37 (1) (title) of the statutes is created to read:
AB189,3,1616 632.37 (1) (title) Restrictions on specifying repair facility.
AB189, s. 5 17Section 5. 632.37 (1) (b), (c), (d), (e) and (f) of the statutes are created to read:
AB189,3,2018 632.37 (1) (b) If an insured or a 3rd party makes a claim specified in par. (a)
19that is covered under a policy specified in par. (a), the insurer shall, at the time the
20claim is submitted, do all of the following in the following order:
AB189,3,2321 1. Orally inform the insured or 3rd party that he or she may select any garage,
22repair shop, or other vendor to prepare a damage repair estimate or to repair the
23motor vehicle.
AB189,4,3
12. Orally inform the insured or 3rd party that the insurer will pay all
2reasonable and necessary costs of the repair regardless of which garage, repair shop,
3or other vendor the insured or 3rd party selects to make the repair.
AB189,4,64 3. Orally inquire whether the insured or 3rd party has selected a garage, repair
5shop, or other vendor to prepare a damage repair estimate or to repair the motor
6vehicle.
AB189,4,117 (c) Except as provided in par. (d), if the insured or 3rd party indicates that he
8or she has selected a garage, repair shop, or other vendor to prepare a damage repair
9estimate or to repair the motor vehicle, the insurer may not attempt, or shall cease
10attempts, to influence the insured's or 3rd party's choice of garage, repair shop, or
11other vendor.
AB189,4,1412 (d) An insurer may refer an insured or 3rd party making a claim under par. (a)
13to a particular garage, repair shop, or other vendor, or to a particular location, if, after
14the insurer satisfies the requirements under par. (b), any of the following occurs:
AB189,4,1615 1. The insured or 3rd party indicates that he or she has not selected a garage,
16repair shop, or other vendor for the estimate or the repair.
AB189,4,1717 2. The insured or 3rd party requests a referral from the insurer.
AB189,4,2418 (e) An insurer that makes a referral under par. (d) may not engage in any
19actions intended to influence the insured's or 3rd party's decision, such as by
20agreeing to reduce the amount of the premium or deductible or by offering any
21warranties if the insured or 3rd party selects a particular garage, repair shop, or
22other vendor, or by suggesting that if repairs are not made at a particular garage,
23repair shop, or other vendor the repairs will cost more, be delayed, or not be
24guaranteed.
AB189,5,6
1(f) An insurer that issues a policy specified in par. (a) shall include on every
2motor vehicle proof of insurance card issued on or after the effective date of this
3paragraph .... [LRB inserts date], substantially the following information on its face:
4"Wisconsin law prohibits an insurance company from requiring that motor vehicle
5repairs be made by a particular repair facility; the consumer has the right to choose
6the repair facility."
AB189, s. 6 7Section 6. 632.37 (2) and (3) of the statutes are created to read:
AB189,5,118 632.37 (2) Repair estimates. (a) An adjuster, as defined in s. 601.02 (1), may
9not prepare a motor vehicle damage repair estimate, or alter an estimate that was
10prepared by another party, without first making a physical inspection of the damage
11to the vehicle.
AB189,5,1412 (b) An insurer, representative of an insurer, or other person acting on behalf
13of an insurer may not unilaterally and arbitrarily disregard a repair operation or cost
14identified under a damage repair estimating system.
AB189,5,22 15(3) Payment of repair costs. Except as otherwise agreed between the insurer
16and the garage, repair shop, or other vendor making the repair, an insurer that pays
17for the repair of a motor vehicle shall pay for the repair at the same rate that the
18general public pays for the repair in the local market area in which the repair is
19made. The insurer may not limit or discount the amount that the insurer pays for
20the repair on the basis that the repair would have cost less if it had been made at a
21particular garage, repair shop, or other vendor, or in a particular location, specified
22by the insurer.
AB189, s. 7 23Section 7. Initial applicability.
AB189,6,3
1(1) If a motor vehicle insurance policy that is in effect on the effective date of
2this subsection contains a provision that is inconsistent with this act, this act first
3applies to that motor vehicle insurance policy on the date on which it is renewed.
AB189, s. 8 4Section 8. Effective dates. This act takes effect on the day after publication,
5except as follows:
AB189,6,76 (1) Proof of insurance card. The treatment of section 632.37 (1) (f) of the
7statutes takes effect on the 61st day after publication.
AB189,6,88 (End)
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