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100.52 100.52 Telephone solicitations.
100.52(1) (1) Definitions.
100.52(1)(b)(b) "Basic local exchange service" has the meaning in s. 196.01 (1g).
100.52(1)(bm) (bm) "Commercial mobile service" has the meaning given in s. 196.01 (2i).
100.52(1)(d) (d) "Nonresidential customer" means a person, other than a residential customer, who is furnished with telecommunications service by a telecommunications utility.
100.52(1)(e) (e) "Nonsolicitation directory" means the directory established in rules promulgated by the department under sub. (2) (b).
100.52(1)(f) (f) "Residential customer" means an individual who is furnished with basic local exchange service or commercial mobile service by a telecommunications utility, but does not include an individual who operates a business at his or her residence.
100.52(1)(g) (g) "Telecommunications service" has the meaning given in s. 196.01 (9m).
100.52(1)(h) (h) "Telecommunications utility" has the meaning given in s. 196.01 (10).
100.52(1)(i) (i) "Telephone solicitation" means the unsolicited initiation of a telephone conversation or text message for the purpose of encouraging the recipient of the telephone call or text message to purchase property, goods or services.
100.52(1)(j) (j) "Telephone solicitor" means a person, other than a nonprofit organization or an employee or contractor of a nonprofit organization, that employs or contracts with an individual to make a telephone solicitation.
100.52(2) (2)Nonsolicitation directory listing.
100.52(2)(a)(a) Upon a request by a residential customer, the department shall include in the nonsolicitation directory a listing indicating that the residential customer does not want to receive any telephone solicitation made on behalf of a telephone solicitor.
100.52(2)(b) (b) The department shall promulgate rules for establishing, maintaining, and semiannually updating a directory that includes listings of residential customers who do not wish to receive telephone solicitations made on behalf of telephone solicitors. The rules promulgated under this paragraph shall establish requirements and procedures for a residential customer to request a listing in the directory. The rules shall also require a residential customer who requests a listing in the directory to notify the department on a biennial basis if the residential customer wishes to continue to be included in the directory. The department shall eliminate a residential customer from the directory if the customer does not make the biennial notification.
100.52(2)(c) (c) Except for copies of the nonsolicitation directory that are provided to registered telephone solicitors under par. (d), the nonsolicitation directory is not subject to inspection, copying, or receipt under s. 19.35 (1) and may not be released by the department.
100.52(2)(d) (d) The department shall, on a semiannual basis, make the nonsolicitation directory available by electronic transmission only to telephone solicitors who are registered under sub. (3). Upon the request of a telephone solicitor registered under sub. (3), the department shall also provide a printed copy of the nonsolicitation directory to the telephone solicitor. A telephone solicitor who receives a copy of the directory, or to whom the directory is made available by electronic transmission, under this paragraph may not solicit or accept from any person, directly or indirectly, anything of value in exchange for providing the person with any information included in the copy.
100.52(3) (3)Registration of telephone solicitors.
100.52(3)(a)(a) The department shall promulgate rules that require any telephone solicitor who requires an employee or contractor to make a telephone solicitation to a residential customer in this state to register with the department, obtain a registration number from the department, and pay a registration fee to the department. The amount of the registration fee shall be based on the cost of establishing the nonsolicitation directory, and the amount that an individual telephone solicitor is required to pay shall be based on the number of telephone lines used by the telephone solicitor to make telephone solicitations. The rules shall also require a telephone solicitor that registers with the department to pay an annual registration renewal fee to the department. The amount of the registration renewal fee shall be based on the cost of maintaining the nonsolicitation directory.
100.52(3)(b) (b) The department shall promulgate rules that require an individual who makes a telephone solicitation on behalf of a telephone solicitor to identify at the beginning of the telephone conversation each of the following:
100.52(3)(b)1. 1. The telephone solicitor.
100.52(3)(b)2. 2. If different than the telephone solicitor, the person selling the property, goods, or services, or receiving the contribution, donation, grant, or pledge of money, credit, property, or other thing of any kind, that is the reason for the telephone solicitation.
100.52(4) (4)Telephone solicitor requirements.
100.52(4)(a)(a) A telephone solicitor or an employee or contractor of a telephone solicitor may not do any of the following:
100.52(4)(a)1. 1. Use an electronically prerecorded message in telephone solicitation without the consent of the recipient of the telephone call.
100.52(4)(a)2. 2. Make a telephone solicitation to a residential customer if the nonsolicitation directory that is provided or made available to the telephone solicitor under sub. (2) (d) includes a listing for the residential customer.
100.52(4)(a)3. 3. Make a telephone solicitation to a nonresidential customer if the nonresidential customer has provided notice by mail to the telephone solicitor that the nonresidential customer does not wish to receive telephone solicitations.
100.52(4)(b) (b) A telephone solicitor may not do any of the following:
100.52(4)(b)1. 1. Require an employee or contractor to make a telephone solicitation to a person in this state unless the telephone solicitor is registered with the department under the rules promulgated under sub. (3) (a).
100.52(4)(b)2. 2. Require an employee or contractor to make a telephone solicitation that violates par. (a).
100.52(4)(c) (c) A telephone solicitor or employee or contractor of a telephone solicitor that makes a telephone solicitation to a nonresidential customer shall, upon the request of the nonresidential customer, provide the mailing address for notifying the telephone solicitor that the nonresidential customer does not wish to receive telephone solicitations.
100.52(6) (6)Exceptions. Subsections (4) (a) 2. and 3. do not apply to a telephone solicitation that satisfies any of the following:
100.52(6)(a) (a) The telephone solicitation is made to a recipient in response to the recipient's request for the telephone solicitation.
100.52(6)(b) (b) The telephone solicitation is made to a recipient who is a current client of the person selling the property, goods, or services that is the reason for the telephone solicitation. This paragraph does not apply if the recipient is a current client of an affiliate of such a person, but is not a current client of such a person.
100.52(7) (7)Territorial application. This section applies to any interstate telephone solicitation received by a person in this state and to any intrastate telephone solicitation.
100.52(9) (9)Enforcement. The department shall investigate violations of this section and may bring an action for temporary or permanent injunctive or other relief for any violation of this section.
100.52(10) (10)Penalties.
100.52(10)(a)(a) Except as provided in par. (b), a person who violates this section may be required to forfeit $100 for each violation.
100.52(10)(b) (b) A telephone solicitor that violates sub. (4) may be required to forfeit not more than $100 for each violation.
100.52 History History: 2001 a. 16 ss. 2435 to 2446f, 2819b, 2821b; 2007 a. 226; 2011 a. 197.
100.52 Cross-reference Cross-reference: See also ch. ATCP 127, Wis. adm. code.
100.525 100.525 Telephone records; obtaining, selling, or receiving without consent.
100.525(1) (1) In this section:
100.525(1)(a) (a) "Caller identification record" means a record that is delivered electronically to the recipient of a telephone call simultaneously with the reception of the telephone call and that indicates the telephone number from which the telephone call was initiated or similar information regarding the telephone call.
100.525(1)(am) (am) "Customer" means a person who purchases telephone service.
100.525(1)(b) (b) "Telephone record" means a record in written, electronic, or oral form, except a caller identification record, that is created by a telephone service provider and that contains any of the following information with respect to a customer:
100.525(1)(b)1. 1. Telephone numbers that have been dialed by the customer.
100.525(1)(b)2. 2. Telephone numbers pertaining to calls made to the customer.
100.525(1)(b)3. 3. The time when calls were made by the customer or to the customer.
100.525(1)(b)4. 4. The duration of calls made by the customer or to the customer.
100.525(1)(c) (c) "Telephone service" means the conveyance of 2-way voice communication in analog, digital, or other form by any medium, including wire, cable, fiber optics, cellular, broadband personal communications services, or other wireless technologies, satellite, microwave, or at any frequency over any part of the electromagnetic spectrum. "Telephone service" includes the conveyance of voice communication over the Internet and telephone relay service.
100.525(1)(d) (d) "Telephone service provider" means a person who provides telephone service to a customer.
100.525(2) (2) No person may do any of the following:
100.525(2)(a) (a) Obtain, or attempt to obtain, a telephone record that pertains to a customer who is a resident of this state, without the customer's consent, by doing any of the following:
100.525(2)(a)1. 1. Making a false statement to an agent of a telephone service provider.
100.525(2)(a)2. 2. Making a false statement to a customer of a telephone service provider.
100.525(2)(a)3. 3. Knowingly providing to a telephone service provider a document that is fraudulent, that has been lost or stolen, or that has been obtained by fraud.
100.525(2)(b) (b) Ask another person to obtain a telephone record knowing that the person will obtain the telephone record in a manner prohibited under this section.
100.525(2)(c) (c) Sell or offer to sell a telephone record obtained in a manner prohibited under this section.
100.525(3) (3)
100.525(3)(a)(a) A person who violates this section is guilty of a Class I felony if the violation involves one telephone record.
100.525(3)(b) (b) A person who violates this section is guilty of a Class G felony if the violation involves 2 or more telephone records.
100.525(3)(c) (c) A person who violates this section is guilty of a Class E felony if the violation involves more than 10 telephone records.
100.525(4) (4)
100.525(4)(a)(a) In addition to the penalties authorized under sub. (3), a person who violates this section may be required to forfeit personal property used or intended to be used in the violation.
100.525(4)(b) (b) In an action to enforce this section, the court shall award to a person who is the subject of a telephone record involved in a violation of this section all of the following:
100.525(4)(b)1. 1. The amount of the person's pecuniary loss suffered because of a violation of this section, if proof of the loss is submitted to the satisfaction of the court, or $1,000, whichever is greater.
100.525(4)(b)2. 2. The amount of any gain to the violator as a result of the violation.
100.525(5) (5) This section does not apply to any of the following:
100.525(5)(a) (a) Action by a law enforcement agency in connection with the official duties of the law enforcement agency.
100.525(5)(b) (b) A disclosure by a telephone service provider, if any of the following applies:
100.525(5)(b)1. 1. The telephone service provider reasonably believes the disclosure is necessary to do any of the following:
100.525(5)(b)1.a. a. Provide telephone service to a customer.
100.525(5)(b)1.b. b. Protect an individual from fraudulent, abusive, or unlawful use of telephone service or a telephone record.
100.525(5)(b)2. 2. The disclosure is made to the National Center for Missing and Exploited Children.
100.525(5)(b)3. 3. The disclosure is authorized by state or federal law or regulation.
100.525(6) (6) A violation of this section may also constitute an unfair method of competition or unfair trade practice under s. 100.20 or a fraudulent representation under s. 100.18.
100.525 History History: 2005 a. 261; 2007 a. 97.
100.53 100.53 Vehicle rentals; title and registration fees.
100.53(1)(1) In this section:
100.53(1)(ag) (ag) "Government fee" means any fee charged by a rental company to recover the cost of any fee or charge that is imposed by a government, airport or other transportation authority, or any other government agent that is deemed applicable to the rental of private vehicles in this state.
100.53(1)(am) (am) "Rental company" has the meaning given in s. 344.51 (1g) (c).
100.53(1)(b) (b) "Title or registration fee" means a fee charged by a rental company to recover the cost of registering or obtaining a certificate of title.
100.53(2) (2) No rental company may disseminate or make in this state an advertisement or representation that includes a statement of the rental rate for a private passenger vehicle, as defined in s. 344.57 (4), that is available for rent from a location in this state, unless one of the following applies:
100.53(2)(a) (a) The statement of the rental rate includes the amount of any title or registration fee or government fee charged by the rental company.
100.53(2)(b) (b) The advertisement or representation includes a statement that the customer must pay a title or registration fee or government fee, and the rental company notifies a customer of the amount of the title or registration fee or government fee before the customer enters into an agreement with the rental company.
100.53 History History: 2005 a. 25, 173, 254.
100.54 100.54 Access to credit reports.
100.54(1) (1) Definitions. In this section:
100.54(1)(a) (a) "Business day" means a business day, as defined in s. 421.301 (6), that is not a legal holiday under s. 995.20 or a federal legal holiday.
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2011-12 Wisconsin Statutes updated though 2013 Wis. Act 200 and all Supreme Court Orders entered before April 11, 2014. Published and certified under s. 35.18. Changes effective after April 11, 2014 are designated by NOTES. (Published 4-11-14)