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(d) An independent review under this section may not include appearances by
17the insured or his or her authorized representative, any person representing the
18health benefit plan or any witness on behalf of either the insured or the insurer.
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(e) In addition to the information under pars. (b) and (c), the independent
20review organization may accept for consideration any typed or printed, verifiable
21medical or scientific evidence that the independent review organization determines
22is relevant, regardless of whether the evidence has been submitted for consideration
23at any time previously. The insurer and the insured shall submit to the other party
24to the independent review any information submitted to the independent review
25organization under this paragraph and pars. (b) and (c). If, on the basis of any
1additional information, the insurer reconsiders the insured's grievance and
2determines that the treatment that was the subject of the grievance should be
3covered, the independent review is terminated.
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(f) If the independent review is not terminated under par. (e), the independent
5review organization shall, within 30 business days after the expiration of all time
6limits that apply in the matter, make a decision on the basis of the documents and
7information submitted under this subsection. The decision shall be in writing,
8signed on behalf of the independent review organization and served by personal
9delivery or by mailing a copy to the insured or his or her authorized representative
10and to the insurer. A decision of an independent review organization is binding on
11the insured and the insurer.
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(g) If the independent review organization determines that the health
13condition of the insured is such that following the procedure outlined in pars. (b) to
14(f) would jeopardize the life or health of the insured or the insured's ability to regain
15maximum function, the procedure outlined in pars. (b) to (f) shall be followed with
16the following differences:
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1. The insurer shall submit the information under par. (b) within one day after
18receiving the notice of the request for independent review under par. (a).
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2. The independent review organization shall request any additional
20information under par. (c) within 2 business days after receiving the information
21under par. (b).
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3. The insured or insurer shall, within 2 days after receiving a request under
23par. (c), submit any information requested or an explanation of why the information
24is not being submitted.
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14. The independent review organization shall make its decision under par. (f)
2within 72 hours after the expiration of the time limits under this paragraph that
3apply in the matter.
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4(3m) Standards for decisions. (a) A decision of an independent review
5organization regarding an adverse determination must be consistent with the terms
6of the health benefit plan under which the adverse determination was made.
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(b) A decision of an independent review organization regarding an
8experimental treatment determination is limited to a determination of whether the
9proposed treatment is experimental. The independent review organization shall
10determine that the treatment is not experimental and find in favor of the insured
11only if the independent review organization finds all of the following:
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1. The treatment has been approved by the federal food and drug
13administration, if the treatment is subject to the approval of the federal food and
14drug administration.
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2. Medically and scientifically accepted evidence clearly demonstrates that the
16treatment meets all of the following criteria:
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a. The treatment is proven safe.
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b. The treatment can be expected to produce greater benefits than the standard
19treatment without posing a greater adverse risk to the insured.
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c. The treatment meets the coverage terms of the health benefit plan and is not
21specifically excluded under the terms of the health benefit plan.
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22(4) Certification of independent review organizations. (a) The commissioner
23shall certify independent review organizations. An independent review
24organization must demonstrate to the satisfaction of the commissioner that it is
25unbiased, as defined by the commissioner by rule. An organization certified under
1this paragraph must be recertified on a biennial basis to continue to provide
2independent review services under this section.
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(ag) An independent review organization shall have in operation a quality
4assurance mechanism to ensure the timeliness and quality of the independent
5reviews, the qualifications and independence of the clinical peer reviewers and the
6confidentiality of the medical records and review materials.
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(ap) An independent review organization shall establish reasonable fees that
8it will charge for independent reviews and shall submit its fee schedule to the
9commissioner for a determination of reasonableness and for approval. An
10independent review organization may not change any fees approved by the
11commissioner more than once per year and shall submit any proposed fee changes
12to the commissioner for approval.
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(b) An organization applying for certification or recertification as an
14independent review organization shall pay the applicable fee under s. 601.31 (1) (Lp)
15or (Lr). Every organization certified or recertified as an independent review
16organization shall file a report with the commissioner in accordance with rules
17promulgated under sub. (5) (a) 4.
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(c) The commissioner may examine, audit or accept an audit of the books and
19records of an independent review organization as provided for examination of
20licensees and permittees under s. 601.43 (1), (3), (4) and (5), to be conducted as
21provided in s. 601.44, and with costs to be paid as provided in s. 601.45.
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(d) The commissioner may revoke, suspend or limit in whole or in part the
23certification of an independent review organization, or may refuse to recertify an
24independent review organization, if the commissioner finds that the independent
25review organization is unqualified or has violated an insurance statute or rule or a
1valid order of the commissioner under s. 601.41 (4), or if the independent review
2organization's methods or practices in the conduct of its business endanger, or its
3financial resources are inadequate to safeguard, the legitimate interests of
4consumers and the public. The commissioner may summarily suspend an
5independent review organization's certification under s. 227.51 (3).
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(e) The commissioner shall keep an up-to-date listing of certified independent
7review organizations and shall provide a copy of the listing to all of the following:
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1. Every insurer that is subject to this section, at least quarterly.
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2. Any person who requests a copy of the listing.
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10(5) Rules; report; adjustments. (a) The commissioner shall promulgate rules
11for the independent review required under this section. The rules shall include at
12least all of the following:
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1. The application procedures for certification and recertification as an
14independent review organization.
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2. The standards that the commissioner will use for certifying and recertifying
16organizations as independent review organizations, including standards for
17determining whether an independent review organization is unbiased.
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3. Procedures and processes, in addition to those in sub. (3), that independent
19review organizations must follow.
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4. What must be included in the report required under sub. (4) and the
21frequency with which the report must be filed with the commissioner.
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5. Standards for the practices and conduct of independent review
23organizations.
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6. Standards, in addition to those in sub. (6), addressing conflicts of interest by
25independent review organizations.
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1(b) The commissioner shall annually submit a report to the legislature under
2s. 13.172 (2) that specifies the number of independent reviews requested under this
3section in the preceding year, the insurers and health benefit plans involved in the
4independent reviews and the dispositions of the independent reviews.
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(c) To reflect changes in the consumer price index for all urban consumers, U.S.
6city average, as determined by the U.S. department of labor, the commissioner shall
7at least annually adjust the amounts specified in sub. (1) (a) 4. and (b) 4.
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8(6) Conflict of interest standards. (a) An independent review organization
9may not be affiliated with any of the following:
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1. A health benefit plan.
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2. A national, state or local trade association of health benefit plans, or an
12affiliate of any such association.
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3. A national, state or local trade association of health care providers, or an
14affiliate of any such association.
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(b) An independent review organization appointed to conduct an independent
16review and a clinical peer reviewer assigned by an independent review organization
17to conduct an independent review may not have a material professional, familial or
18financial interest with any of the following:
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1. The insurer that issued the health benefit plan that is the subject of the
20independent review.
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2. Any officer, director or management employe of the insurer that issued the
22health benefit plan that is the subject of the independent review.
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3. The health care provider that recommended or provided the health care
24service or treatment that is the subject of the independent review, or the health care
25provider's medical group or independent practice association.
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14. The facility at which the health care service or treatment that is the subject
2of the independent review was or would be provided.
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5. The developer or manufacturer of the principal procedure, equipment, drug
4or device that is the subject of the independent review.
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6. The insured or his or her authorized representative.
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6(6m) Qualifications of clinical peer reviewers. A clinical peer reviewer who
7conducts a review on behalf of a certified independent review organization must
8satisfy all of the following requirements:
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(a) Be a health care provider who is expert in treating the medical condition
10that is the subject of the review and who is knowledgeable about the treatment that
11is the subject of the review through current, actual clinical experience.
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(b) Hold a credential, as defined in s. 440.01 (2) (a), that is not limited or
13restricted; or hold a license, certificate, registration or permit that authorizes or
14qualifies the health care provider to perform acts substantially the same as those
15acts authorized by a credential, as defined in s. 440.01 (2) (a), that was issued by a
16governmental authority in a jurisdiction outside this state and that is not limited or
17restricted.
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(c) If a physician, hold a current certification by a recognized American medical
19specialty board in the area or areas appropriate to the subject of the review.
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(d) Have no history of disciplinary sanctions, including loss of staff privileges
21but excluding temporary suspension of staff privileges due to incomplete records,
22taken or pending by the medical examining board or another regulatory body or by
23any hospital or government.
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24(7) Immunity. (a) A certified independent review organization is immune from
25any civil or criminal liability that may result because of an independent review
1determination made under this section. An employe, agent or contractor of a
2certified independent review organization is immune from civil liability and criminal
3prosecution for any act or omission done in good faith within the scope of his or her
4powers and duties under this section.
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(b) A health benefit plan that is the subject of an independent review and the
6insurer that issued the health benefit plan shall not be liable in damages to any
7person for complying with any decision rendered by a certified independent review
8organization during or at the completion of an independent review.
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9(8) Notice of sufficient independent review organizations. The
10commissioner shall make a determination that at least one independent review
11organization has been certified under sub. (4) that is able to effectively provide the
12independent reviews required under this section and shall publish a notice in the
13Wisconsin Administrative Register that states a date that is 2 months after the
14commissioner makes that determination. The date stated in the notice shall be the
15date on which the independent review procedure under this section begins operating.
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16(9) Applicability. The independent review required under this section shall be
17available to an insured who receives notice of the disposition of his or her grievance
18under s. 632.83 (3) (d) on or after the first day of the 7th month beginning after the
19effective date of this subsection .... [revisor inserts date]. Notwithstanding sub. (2)
20(c), an insured who receives notice of the disposition of his or her grievance under s.
21632.83 (3) (d) on or after the first day of the 7th month beginning after the effective
22date of this subsection .... [revisor inserts date], but before the date stated in the
23notice published by the commissioner in the Wisconsin Administrative Register
24under sub. (8) .... [revisor inserts date], must request an independent review no later
1than 4 months after the date stated in the notice published by the commissioner in
2the Wisconsin Administrative Register under sub. (8) .... [revisor inserts date].
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(1)
Rules regarding independent review. The commissioner of insurance shall
5submit in proposed form the rules required under section 632.835 (5) (a) of the
6statutes, as created by this act, to the legislative council staff under section 227.15
7(1) of the statutes no later than the first day of the 7th month beginning after the
8effective date of this paragraph.
SB258-SSA1, s. 22
9Section
22.
Effective dates. This act takes effect on the day after publication,
10except as follows:
SB258-SSA1,16,1311
(1)
The treatment of sections 609.15 (title), (1) (intro.), (a), (b) and (c) and (2)
12(intro.), (a), (b), (c), (d) and (e), 609.655 (4) (b) and 632.83 of the statutes takes effect
13on the first day of the 7th month beginning after publication.
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(2)
The treatment of section 632.835 (2), (3), (3m) and (5) (b) and (c) of the
15statutes takes effect on the date stated in the notice published by the commissioner
16of insurance in the Wisconsin Administrative Register under section 632.835 (8) of
17the statutes, as created by this act.