AB1-SSA1-SA2,373,1717 196.196 (6) (title) Mandatory credits.
AB1-SSA1-SA2, s. 346f 18Section 346f. 196.196 (6) (a) of the statutes is created to read:
AB1-SSA1-SA2,373,1919 196.196 (6) (a) Definitions. In this subsection:
AB1-SSA1-SA2,373,2220 1. "Customer" means any person, including a telecommunications provider,
21that uses the services, products, or facilities provided by a telecommunications
22utility.
AB1-SSA1-SA2,374,223 2. "End-user customer" means a person that receives local exchange service
24from a telecommunications utility or another telecommunications provider, and that

1does not resell the local exchange service or use such service to provide
2telecommunications service to any other customer.
AB1-SSA1-SA2,374,53 3. "Large telecommunications utility" means a telecommunications utility that
4has more than 500,000 access lines in use in this state at the time of electing to
5become price regulated.
AB1-SSA1-SA2,374,66 4. "Local exchange service" has the meaning given in s. 196.50 (1) (b) 1.
AB1-SSA1-SA2, s. 346h 7Section 346h. 196.196 (6) (b) of the statutes is created to read:
AB1-SSA1-SA2,374,138 196.196 (6) (b) Service disruptions. 1. If the local exchange service of an
9end-user customer is disrupted by a large telecommunications utility, or a
10telecommunications utility specified in an order under par. (f), and remains
11disrupted for more than 24 hours after the disruption is reported to the utility, the
12utility shall issue a credit in an amount specified in subd. 2. to the end-user customer
13unless one of the following applies:
AB1-SSA1-SA2,374,1514 a. The disruption is caused by the end-user customer or the end-user
15customer's telecommunications equipment.
AB1-SSA1-SA2,374,1716 b. The disruption is caused by a natural disaster, act of God, military action,
17war, insurrection, or riot.
AB1-SSA1-SA2,374,1918 c. The end-user customer fails to keep an appointment to repair the disruption
19and the utility is not able to obtain access to repair the disruption.
AB1-SSA1-SA2,374,2320 2. If service is disrupted for 24 hours or more, the amount of the credit under
21subd. 1. shall be $35 for each primary residential line, $5 for each other residential
22line, $135 for each main billing business line, and $25 for each other business line,
23for each 24-hour period, or portion of a 24-hour period, in which service is disrupted.
AB1-SSA1-SA2, s. 346j 24Section 346j. 196.196 (6) (c) of the statutes is created to read:
AB1-SSA1-SA2,375,8
1196.196 (6) (c) Failure to install local exchange service. 1. Except as provided
2in subd. 2., if a large telecommunications utility, or a telecommunications utility
3specified in an order under par. (f), fails to install local exchange service or related
4equipment within 5 business days after an end-user customer places an order for the
5service or equipment, the utility shall issue a credit to the end-user customer in an
6amount equal to $35 for each residential line and $135 for each business line for each
7business day, or portion of a business day, beyond the 5th business day that the
8service or equipment is not installed.
AB1-SSA1-SA2,375,99 2. Subdivision 1. does not apply to any of the following:
AB1-SSA1-SA2,375,1110 a. The installation of service in an undeveloped area where there are no
11telecommunications facilities.
AB1-SSA1-SA2,375,1312 b. A failure to install that is caused by a natural disaster, act of God, military
13action, war, insurrection, or riot.
AB1-SSA1-SA2,375,1614 c. A failure to install resulting from the end-user customer voluntarily
15changing the installation date without providing notice 48 hours before the
16originally scheduled installation date.
AB1-SSA1-SA2, s. 346L 17Section 346L. 196.196 (6) (d) of the statutes is created to read:
AB1-SSA1-SA2,375,2018 196.196 (6) (d) Failure to keep appointments. 1. A large telecommunications
19utility, or a telecommunications utility specified in an order under par. (f), shall do
20all of the following:
AB1-SSA1-SA2,375,2421 a. Except as provided in subd. 2., if the utility fails to keep an appointment to
22install service or make on-premises or outside repairs for an end-user customer,
23issue a $35 credit for each residential line and a $135 credit for each business line
24that is affected by the failure.
AB1-SSA1-SA2,376,2
1b. Inform an end-user customer about the utility's obligation to issue a credit
2under subd. 1. a. at the time an appointment is made.
AB1-SSA1-SA2,376,63 2. Subdivision 1. a. does not apply if the telecommunications utility provides
4the end-user customer with 24-hour advance notice that the utility is not able to
5keep the appointment or if a natural disaster, act of God, military action, war,
6insurrection, or riot prevents the utility from keeping the appointment.
AB1-SSA1-SA2, s. 346n 7Section 346n. 196.196 (6) (e) of the statutes is created to read:
AB1-SSA1-SA2,376,128 196.196 (6) (e) Credit procedure. 1. If a large telecommunications utility, or
9a telecommunications utility specified in an order under par. (f), is required to
10provide a credit to an end-user customer under this subsection, the utility shall issue
11the credit by adjusting the end-user customer's first bill following the event for
12which the credit is required.
AB1-SSA1-SA2,376,1613 2. Except for an end-user customer report under par. (b) 1., a large
14telecommunications utility, or a telecommunications utility specified in an order
15under par. (f), may not require an end-user customer to provide any notice as a
16condition for issuing a credit required under this subsection.
AB1-SSA1-SA2, s. 346p 17Section 346p. 196.196 (6) (f) of the statutes is created to read:
AB1-SSA1-SA2,376,2518 196.196 (6) (f) Other telecommunications utilities. In addition to any other
19order issued by the commission, the commission may issue an order that applies the
20requirements of this subsection to a telecommunications utility other than a large
21telecommunications utility, but only if the commission finds, after notice and
22reasonable opportunity for hearing, that the telecommunications utility has engaged
23in a demonstrable pattern of poor retail service that was not caused by poor
24wholesale service from a telecommunications utility, or has intentionally violated
25any state or federal law, rule, regulation, or order relating to retail service.
AB1-SSA1-SA2, s. 346r
1Section 346r. 196.196 (6) (g) of the statutes is created to read:
AB1-SSA1-SA2,377,32 196.196 (6) (g) Other remedies available. The remedies under this subsection
3are not exclusive.
AB1-SSA1-SA2, s. 346t 4Section 346t. 196.196 (6) (h) of the statutes is created to read:
AB1-SSA1-SA2,377,75 196.196 (6) (h) Sunset. This subsection does not apply after the first day of the
636th month beginning after the effective date of this paragraph .... [revisor inserts
7date].
AB1-SSA1-SA2, s. 346v 8Section 346v. 196.196 (7) of the statutes is created to read:
AB1-SSA1-SA2,377,189 196.196 (7) Penalty. A price-regulated telecommunications utility that
10provides inadequate service or makes insufficient investment may be required to
11forfeit no more than the dollar value of the decrease in rates that would result from
12applying a penalty mechanism of 10 percentage points and an incentive mechanism
13of zero percentage points under sub. (1) (c) 1. The commission may directly impose
14a forfeiture under this subsection by administrative action on a price-regulated
15telecommunications utility with more than 500,000 access lines in use in this state
16if the commission determines during its annual review of rate increases under sub.
17(1) (c) that the utility has provided inadequate service or made insufficient
18investment.
AB1-SSA1-SA2, s. 346x 19Section 346x. 196.1995 of the statutes is created to read:
AB1-SSA1-SA2,377,21 20196.1995 Interconnection, collocation, and network elements. (1)
21Definitions. In this section:
AB1-SSA1-SA2,377,2222 (a) "End-user customer" has the meaning given in s. 196.196 (6) (a) 2.
AB1-SSA1-SA2,377,2523 (b) "Large telecommunications utility" means a telecommunications utility
24that has more than 500,000 access lines in use in this state at the time of electing to
25become price regulated.
AB1-SSA1-SA2,378,1
1(c) "Local exchange service" has the meaning given in s. 196.50 (1) (b) 1.
AB1-SSA1-SA2,378,72 (d) "Network element" means a facility or equipment used to provide
3telecommunications service. "Network element" includes features, functions, and
4capabilities that are provided by means of such a facility or equipment, including
5subscriber numbers, databases, signaling systems, and information sufficient for
6bills or collections or that are used in transmitting, routing, or otherwise providing
7telecommunications service.
AB1-SSA1-SA2,378,108 (e) "Wholesale customer" means a telecommunications provider that uses the
9services, products, or facilities of a large telecommunications utility to provide
10telecommunications service to an end-user customer.
AB1-SSA1-SA2,378,14 11(2) Generally. (a) A large telecommunications utility shall provide
12interconnection, collocation, and network elements to telecommunications providers
13in a manner that promotes the maximum development of competitive
14telecommunications service offerings in this state.
AB1-SSA1-SA2,378,2015 (b) A large telecommunications utility shall provide interconnection,
16collocation, and network elements in a manner specified by a telecommunications
17provider if that manner is technically feasible. A manner is presumed to be
18technically feasible if the large telecommunications utility or any of its affiliates offer
19or provide interconnection, collocation, and network elements in that manner in any
20jurisdiction.
AB1-SSA1-SA2,379,8 21(3) Collocation. (a) A large telecommunications utility shall provide physical
22or virtual collocation of any type of equipment for interconnection with, or access to
23the network elements of, the utility or any collocated telecommunications provider
24at the utility's premises, at rates and on terms and conditions that are just,
25reasonable, and nondiscriminatory. In this paragraph, "equipment" includes optical

1transmission equipment, multiplexers, remote switching modules, and
2cross-connects between the facilities or equipment of other collocated
3telecommunications providers. In this paragraph, "equipment" also includes
4microwave transmission facilities on the exterior or interior of any premises owned
5or controlled by a large telecommunications utility, unless the large
6telecommunications utility demonstrates to the satisfaction of the commission that
7physical or virtual collocation of such facilities is not feasible due to technical issues
8or space limitations.
AB1-SSA1-SA2,379,119 (b) Upon request, a large telecommunications utility shall provide for each of
10the following in a manner that is consistent with safety and network reliability
11standards:
AB1-SSA1-SA2,379,1412 1. Cross-connects between the facilities or equipment of collocated
13telecommunications providers that are the most reasonably direct and efficient, as
14determined by the collocated telecommunications provider.
AB1-SSA1-SA2,379,1715 2. Cross-connects between the facilities or equipment of a collocated
16telecommunications provider and the network elements platform or transport
17facilities of a noncollocated telecommunications provider.
AB1-SSA1-SA2,379,25 18(4) Network elements. (a) Upon the request of a telecommunications provider,
19a large telecommunications utility shall provide network elements on a bundled or
20unbundled basis, as requested by the telecommunications provider, at any point that
21the telecommunications provider determines is technically feasible, and in a manner
22that allows the telecommunications provider to combine the network elements to
23provide new or existing telecommunications service. A large telecommunications
24utility must provide network elements under this paragraph at rates, and on terms
25and conditions, that are just, reasonable, and nondiscriminatory.
AB1-SSA1-SA2,380,5
1(b) A large telecommunications utility may not require a wholesale customer
2to purchase network elements on an unbundled basis if the utility ordinarily
3combines the elements to provide service to the utility's own end-user customers,
4except at the direction of a telecommunications provider that requests unbundled
5network elements.
AB1-SSA1-SA2,380,106 (c) At the direction of a telecommunications provider that requests network
7elements, a large telecommunications utility shall provide network elements on a
8bundled or unbundled basis, and shall combine any sequence of network elements
9requested by the telecommunications provider that the utility ordinarily combines
10for itself.
AB1-SSA1-SA2,380,2211 (d) If a telecommunications provider uses the network elements platform of a
12large telecommunications utility that consists solely of combined network elements
13and the use is for the purpose of providing telecommunications service to an
14end-user customer, the large telecommunications utility may not require that the
15telecommunications provider purchase other network elements or retail services of
16the utility. A telecommunications provider may order the network elements platform
17on an as-is basis for an end-user customer that has received local exchange service
18from the large telecommunications utility and the telecommunications provider may
19direct the utility not to change any of the features previously selected by the
20end-user customer. A large telecommunications utility that provides a network
21elements platform to a telecommunications provider shall provide the platform
22without any disruption of services to end-user customers.
AB1-SSA1-SA2,381,2 23(5) Compliance plan. (a) No later than the first day of the 9th month beginning
24after the effective date of this paragraph .... [revisor inserts date], the commission
25shall, after notice and, if requested, a hearing, issue an order establishing a

1compliance plan for each large telecommunications utility that includes each of the
2following:
AB1-SSA1-SA2,381,73 1. Standards for the utility to provide nondiscriminatory access to the utility's
4services and network elements, including the utility's operational support system,
5to the utility's wholesale customers. The access must be at least equal in quality to
6the access provided by the utility to itself or to any subsidiary, affiliate, or other
7person to which the utility provides interconnection.
AB1-SSA1-SA2,381,98 2. Procedures for measuring the large telecommunications utility's compliance
9with the standards under subd. 1.
AB1-SSA1-SA2,381,1110 3. Requirements for the utility to make specified monetary payments to a
11wholesale customer if the utility fails to comply with the standards under subd. 1.
AB1-SSA1-SA2,381,1312 (b) The requirements of this subsection apply in addition to any requirements
13under an interconnection agreement.
AB1-SSA1-SA2, s. 346y 14Section 346y. 196.219 (3m) of the statutes is created to read:
AB1-SSA1-SA2,381,1515 196.219 (3m) Wholesale service. (a) In this subsection:
AB1-SSA1-SA2,381,1816 1. "Large telecommunications utility" means a telecommunications utility that
17has more than 500,000 access lines in use in this state at the time of electing to
18become price regulated.
AB1-SSA1-SA2,381,2019 2. "Repeat trouble report" means a trouble report by a wholesale customer who
20has previously made a trouble report regarding the same wholesale service.
AB1-SSA1-SA2,381,2321 3. "Trouble report" means a report to a telecommunications utility by a
22wholesale customer about a problem regarding a wholesale service provided by the
23telecommunications utility.
AB1-SSA1-SA2,382,424 4. "Wholesale services" means telecommunications services, products, or
25facilities, provided by a telecommunications utility to a telecommunications

1provider, including preordering, ordering and provisioning, maintenance and repair,
2network performance, unbundled elements, operator services and directory
3assistance, system performance, service center availability, billing, and any other
4service that the commission specifies by order.
AB1-SSA1-SA2,382,85 (b) No later than the first day of the 4th month beginning after the effective date
6of this paragraph .... [revisor inserts date], the commission shall, by order, establish
7minimum wholesale service standards that require a large telecommunications
8utility to do all of the following:
AB1-SSA1-SA2,382,99 1. Provision wholesale services and related facilities in a timely manner.
AB1-SSA1-SA2,382,1010 2. Repair wholesale service outages in a timely manner.
AB1-SSA1-SA2,382,1211 3. Minimize the frequency of trouble reports, including trouble reports within
1230 days after initiating a wholesale service.
AB1-SSA1-SA2,382,1313 4. Minimize the frequency of repeat trouble reports.
AB1-SSA1-SA2,382,2014 (c) In addition to any other order issued by the commission, the commission
15may issue an order that applies the requirements of par. (b) to a telecommunications
16utility other than a large telecommunications utility, but only if the commission
17finds, after notice and reasonable opportunity for hearing, that the
18telecommunications utility has engaged in a demonstrable pattern of poor wholesale
19service or has intentionally violated any state or federal law, rule, regulation, or
20order relating to wholesale service.
AB1-SSA1-SA2,382,2521 (d) An order under par. (b) or (c) may require a telecommunications utility that
22fails to comply with the order to make payments to a telecommunications provider
23that is affected by the failure to comply or to the commission in amounts and
24according to schedules that are specified in the order. Any payments to the
25commission shall be credited to the appropriation account under s. 20.155 (1) (Lm).
AB1-SSA1-SA2,383,2
1(e) After the commission issues an order under par. (b) or (c), the commission
2may promulgate rules that implement the requirements of the order.
AB1-SSA1-SA2,383,53 (f) A telecommunications utility that provides wholesale services to a
4telecommunications provider shall provide the services on the same terms and
5conditions that the utility provides to itself or to any of its affiliates.
AB1-SSA1-SA2, s. 346z 6Section 346z. 196.37 (2) of the statutes is amended to read:
AB1-SSA1-SA2,383,187 196.37 (2) If the commission finds that any measurement, regulation, practice,
8act or service is unjust, unreasonable, insufficient, preferential, unjustly
9discriminatory or otherwise unreasonable or unlawful, or that any service is
10inadequate, or that any service which reasonably can be demanded cannot be
11obtained, the commission shall determine and make any just and reasonable order
12relating to a measurement, regulation, practice, act or service to be furnished,
13imposed, observed and followed in the future. An order under this subsection against
14a large telecommunications utility, as defined in s. 196.219 (3m) (a) 1., may require
15the utility to make payments in amounts specified in the order to persons affected
16by the measurement, regulation, practice, act, or service or to the commission. Any
17payments to the commission shall be credited to the appropriation account under s.
1820.155 (1) (Lm).
".
AB1-SSA1-SA2,383,19 19404. Page 177, line 14: after that line insert:
AB1-SSA1-SA2,383,20 20" Section 346m. 196.195 (5) of the statutes is amended to read:
AB1-SSA1-SA2,384,621 196.195 (5) Commission action. If after the proceedings under subs. (2), (3) and
22(4) the commission has determined that effective competition exists in the market
23for the telecommunications service which justifies a lesser degree of regulation and
24that lesser regulation in that market will serve the public interest, the commission

1may, by order, suspend any of the following provisions of law, except as provided
2under subs. (7) and (8): ch. 201 and sub. (12) (d) 2. or (e); s. 196.02 (2); s. 196.05; s.
3196.06; s. 196.07; s. 196.09; s. 196.10; s. 196.12; s. 196.13 (2); s. 196.19; tariffing
4requirements under s. 196.194; s. 196.196 (1) or (5); s. 196.20; s. 196.204 (5), (6), or
5(7); s. 196.21; s. 196.22; s. 196.26; s. 196.28; s. 196.37; s. 196.49; s. 196.52; s. 196.58;
6s. 196.60; s. 196.604; s. 196.77; s. 196.78; s. 196.79; and s. 196.805; or ch. 201.".
AB1-SSA1-SA2,384,7 7405. Page 177, line 14: after that line insert:
AB1-SSA1-SA2,384,9 8" Section 346g. 196.218 (5) (a) 5. of the statutes, as affected by 2001 Wisconsin
9Act 16
, is amended to read:
AB1-SSA1-SA2,384,1410 196.218 (5) (a) 5. To pay costs incurred under contracts under s. 16.974 16.971
11(13) to (16)
to the extent that these costs are not paid under s. 44.73 (2) (d), except
12that no moneys in the universal service fund may be used to pay installation costs
13that are necessary for a political subdivision to obtain access to bandwidth under a
14shared service agreement under s. 44.73 (2r) (a).
AB1-SSA1-SA2, s. 346h 15Section 346h. 196.218 (5) (a) 6. of the statutes, as affected by 2001 Wisconsin
16Act 16
, is amended to read:
AB1-SSA1-SA2,384,2017 196.218 (5) (a) 6. To pay the department of electronic government
18administration for telecommunications services provided under s. 22.05 16.972 (1)
19to the campuses of the University of Wisconsin System at River Falls, Stout, Superior
20and Whitewater.
AB1-SSA1-SA2, s. 346m 21Section 346m. 196.858 (1) and (2) of the statutes, as affected by 2001
22Wisconsin Act 16
, are amended to read:
AB1-SSA1-SA2,385,3
1196.858 (1) The commission shall annually assess against local exchange and
2interexchange telecommunications utilities the total, not to exceed $5,000,000, of the
3amounts appropriated under s. 20.530 20.505 (1) (ir).
AB1-SSA1-SA2,385,13 4(2) The commission shall assess a sum equal to the annual total amount under
5sub. (1) to local exchange and interexchange telecommunications utilities in
6proportion to their gross operating revenues during the last calendar year. If total
7expenditures for telephone relay service exceeded the payment made under this
8section in the prior year, the commission shall charge the remainder to assessed
9telecommunications utilities in proportion to their gross operating revenues during
10the last calendar year. A telecommunications utility shall pay the assessment within
1130 days after the bill has been mailed to the assessed telecommunication utility. The
12bill constitutes notice of the assessment and demand of payment. Payments shall
13be credited to the appropriation account under s. 20.530 20.505 (1) (ir).".
AB1-SSA1-SA2,385,14 14406. Page 177, line 22: after that line insert:
AB1-SSA1-SA2,385,15 15" Section 347c. 214.72 (1) (b) of the statutes is amended to read:
AB1-SSA1-SA2,385,1916 214.72 (1) (b) "Financial regulator" means the department secretary and
17deputy secretary,
and an administrator, a supervisor of data processing, legal counsel
18and a financial institution examiner employed by the department and includes any
19member of a financial regulator's immediate family, as defined in s. 19.42 (7).
AB1-SSA1-SA2, s. 347p 20Section 347p. 214.72 (3) of the statutes is amended to read:
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