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24218.624 Revocation, suspension, and restriction of license. (1) 25Discretionary suspension or revocation. The division may issue an order
1suspending or revoking any license issued under this subchapter if the division finds
2that any of the following applies:
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(a) The licensee has violated any of the provisions of this subchapter, any rules
4promulgated under s. 218.63 (3), or any lawful order of the division under s. 218.63
5(1).
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(b) A fact or condition exists that, if it had existed at the time of the original
7application for the license, would have warranted the division in refusing to issue the
8license.
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(c) The licensee has made a material misstatement in an application for a
10license or in information furnished to the division.
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(d) The licensee has failed to pay the annual license fee required under s.
12218.622 (4) or has failed to maintain in effect any bond required under s. 218.618 (3).
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(e) The licensee has failed to provide any additional information, data, and
14records required by the division, within the time period prescribed under s. 218.626
15(2).
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(f) The licensee has failed to pay any penalties due under s. 218.682 (1) or (2)
17within 30 days after receiving notice, by certified mail, that the penalties are due.
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18(2) Mandatory restriction or suspension; child or family support. The
19division shall restrict or suspend a license issued under this subchapter if the
20division finds that the licensee is an individual who fails to comply, after appropriate
21notice, with a subpoena or warrant issued by the department of workforce
22development or a county child support agency under s. 59.53 (5) and related to
23paternity or child support proceedings or who is delinquent in making court-ordered
24payments of child or family support, maintenance, birth expenses, medical expenses,
25or other expenses related to the support of a child or former spouse, as provided in
1a memorandum of understanding entered into under s. 49.857. A licensee whose
2license is restricted or suspended under this subsection is entitled to a notice and
3hearing only as provided in a memorandum of understanding entered into under s.
449.857 and is not entitled to any other notice or hearing under this section.
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5(3) Mandatory revocation; delinquent taxes. The division shall revoke a
6license issued under this subchapter if the department of revenue certifies under s.
773.0301 that the licensee is liable for delinquent taxes. A licensee whose license is
8revoked under this subsection for delinquent taxes is entitled to a notice under s.
973.0301 (2) (b) 1. b. and a hearing under s. 73.0301 (5) (a) but is not entitled to any
10other notice or hearing under this section.
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11(4) Revocation and suspension procedure. Except as provided in subs. (2) and
12(3), the following procedure applies to every order of the division that suspends or
13revokes a license issued under this subchapter:
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(a) The division shall provide a written notice to the licensee of the division's
15intent to issue an order suspending or revoking the licensee's license. The notice
16shall specify the grounds for and the effective date of the proposed order.
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(b) The licensee may file with the division a written response to the allegations
18contained in the notice within 20 days after receiving the notice. The licensee's
19written response may contain a request for a contested case hearing under s. 227.42.
20If the written response does not contain a request for a contested case hearing under
21s. 227.42, the right to a contested case hearing is waived.
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(c) If a written response containing a request for a contested case hearing under
23s. 227.42 is received by the division within the time provided under par. (b) and if,
24in the opinion of the division, the matter satisfies all of the conditions specified in s.
25227.42 (l) (a) to (d), the matter shall be scheduled for a contested case hearing to
1commence within 60 days after the date on which the division receives the written
2response.
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(d) If the licensee fails to file a written response within the time provided under
4par. (b), files a timely written response but fails to request a contested case hearing
5under s. 227.42 or files a timely written response requesting a contested case hearing
6but, in the opinion of the division, the matter fails to satisfy all of the conditions
7specified in s. 227.42 (l) (a) to (d), the division may issue an order suspending or
8revoking the license. If the licensee files a timely written response containing a
9proper request for a contested case hearing under s. 227.42, any order of the division
10suspending or revoking the licensee's license shall be stayed pending completion of
11proceedings under ch. 227.
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12218.626 Modification of license. (1) Change in place of business. No
13licensee may change its place of business to another location without the prior
14approval of the division. A licensee shall provide the division with at least 15 days'
15prior written notice of a proposed change under this subsection and shall pay any
16applicable fees specified in the rules promulgated under s. 218.63 (3). Upon approval
17by the division of the new location, the division shall issue an amended license,
18specifying the date on which the amended license is issued and the new location.
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19(2) Other changes. Except as provided in sub. (1), a licensee shall notify the
20division of any material change to the information provided in the licensee's original
21application for a license under this subchapter or provided in a previous notice of
22change filed by the licensee with the division under this subsection. A licensee shall
23provide the notice required under this subsection within 10 days after the change.
24The licensee shall provide any additional information, data, and records about the
25change to the division within 20 days after the division requests the information,
1data, or records. The division shall determine the cost of investigating and
2processing the change. The licensee shall pay the division's cost within 30 days after
3the division demands payment.
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4(3) Division approval of other changes. Any change that is subject to the
5notice requirement under sub. (2) is subject to the approval of the division. In
6reviewing the change, the division shall apply the same criteria as the criteria for
7approval of an original license application.
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8218.628 Annual report; records. (1)
Annual report. On or before March
931 of each year, a licensee shall file a report with the division giving such reasonable
10and relevant information as the division may require concerning the business and
11operations conducted by the licensee. The licensee shall make the report in the form
12prescribed by the division.
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13(2) Books and records. A licensee shall keep such books and records in the
14licensed location as, in the opinion of the division, will enable the division to
15determine whether the provisions of this subchapter are being observed. Every
16licensee shall preserve its records of a rent-to-own agreement for at least 3 years
17after making the final entry with respect to the rent-to-own agreement.
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18218.63 Powers and duties of division; administration. (1) Orders. The
19division may issue any general order, as defined in s. 217.02 (3), or special order, as
20defined in s. 217.02 (10), in execution of or supplementary to this subchapter, except
21that the division may not issue a general order or special order that conflicts with this
22subchapter.
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23(2) Investigations and examinations. For the purpose of discovering violations
24of this subchapter, the division may cause an investigation or examination to be
25made of the business of a licensee transacted under this subchapter. The place of
1business, books of accounts, papers, records, safes, and vaults of the licensee shall
2be open to the division for the purpose of an investigation or examination, and the
3division has authority to examine under oath all persons whose testimony is required
4for an investigation or examination. The division shall determine the cost of an
5investigation or examination. The licensee shall pay the cost of an investigation or
6examination. The licensee shall pay the cost of any hearing held for the purpose of
7this subsection, including witness fees, unless the division or a court finds that the
8licensee has not violated any provision of this subchapter. The licensee shall pay all
9costs owing under this subsection within 30 days after the division demands
10payment. The state may maintain an action for the recovery of any costs owing under
11this subsection.
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12(3) Rules. The division may promulgate rules for the administration of this
13subchapter.
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14(4) Testimonial powers and powers to secure evidence. The division has the
15same power to conduct hearings, take testimony, and secure evidence as is provided
16in ss. 217.17 and 217.18.
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17(5) Enforcement. The division has the duty, power, jurisdiction, and authority
18to investigate, ascertain, and determine whether this subchapter or any lawful
19orders issued under sub. (1) are being violated. The division may report violations
20of this subchapter to the attorney general or the district attorney of the proper county
21for prosecution.
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22218.632 General requirements of disclosure. (1) Form, location, size, and
23time of disclosure. The information required under s. 218.634 to be included in a
24rent-to-own agreement shall satisfy all of the following requirements:
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(a) The information shall be clearly and conspicuously disclosed.
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1(b) The information shall be disclosed in writing.
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(c) The information shall be disclosed on the face of the rent-to-own agreement
3above the line for the lessee's signature.
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(d) The information shall be disclosed in not less than 8-point standard type.
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(e) The information shall be disclosed before the time that the lessee becomes
6legally obligated under the rent-to-own agreement.
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7(2) Accuracy of disclosure. The information required under s. 218.634 must
8be accurate as of the time that it is disclosed to the lessee. If any information
9subsequently becomes inaccurate as a result of any act, occurrence, or agreement by
10the lessee, the resulting inaccuracy is not a violation of this subchapter.
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11(3) Copy of rent-to-own agreement. The rental-purchase company shall
12provide the lessee with a copy of the completed rent-to-own agreement signed by the
13lessee. If more than one lessee is legally obligated under the same rent-to-own
14agreement, delivery of a copy of the completed rent-to-own agreement to one of the
15lessees shall satisfy this subsection.
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16(4) Single instrument. In a rent-to-own agreement, the lessee's payment
17obligations shall be evidenced by a single instrument, which shall include the
18signature of the rental-purchase company, the signature of the lessee, and the date
19on which the instrument is signed.
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20218.634 Required provisions of rent-to-own agreement. A
21rental-purchase company shall include all of the following information, to the extent
22applicable, in every rent-to-own agreement:
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23(1) Description. A brief description of the rental property, sufficient to identify
24the rental property to the lessee and the rental-purchase company, including any
25identification number, and a statement indicating whether the rental property is
1new or used. A statement that incorrectly indicates that new rental property is used
2is not a violation of this subchapter.
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3(2) Cash price. The price at which the rental-purchase company would sell the
4rental property to the lessee if the lessee were to pay for the rental property in full
5on the date on which the rent-to-own agreement is executed, along with a statement
6that, if the lessee intends to acquire ownership of the rental property and is able to
7pay for the property in full or is able to obtain credit to finance the purchase, the
8lessee may be able to purchase similar property from a retailer at a lower cost.
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9(3) Rental payment. The periodic rental payment for the rental property.
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10(4) Up-front payment. Any payment required of the lessee at the time that the
11agreement is executed or at the time that the rental property is delivered, including
12the initial rental payment, any application or processing charge, any delivery fee, the
13applicable tax, and any charge for a liability damage waiver or for other optional
14services agreed to by the lessee.
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15(5) Periodic rental payments to acquire ownership. The total number, total
16dollar amount, and timing of all periodic rental payments necessary to acquire
17ownership of the rental property.
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18(6) Other charges and fees to acquire ownership. The dollar amount, both
19itemized and in total, of all taxes, liability damage waiver fees, fees for optional
20services, processing fees, application fees, and delivery charges that the lessee would
21incur if the lessee were to rent the rental property until the lessee acquires
22ownership, assuming that the lessee does not add or decline the liability damage
23waiver or optional services after signing the rent-to-own agreement.
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24(7) Total payments to acquire ownership. The total of all charges to be paid
25by the lessee to acquire ownership of the rental property, which shall consist of the
1sum of the total dollar amount of all periodic rental payments disclosed under sub.
2(5) and the total dollar amount of all other charges and fees disclosed under sub. (6),
3along with a statement that this is the amount a lessee will pay to acquire ownership
4of the rental property if the tax rates do not change and if the lessee does not add or
5decline the liability damage waiver or optional services after signing the
6rent-to-own agreement.
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7(7m) Cost of rental services. The difference between the total disclosed under
8sub. (7) and the price disclosed under sub. (2), labeled as the "cost of rental services,"
9along with a statement substantially similar to the following: "The cost of rental
10services is the amount that you will likely pay in addition to the cash price if you
11choose to acquire ownership under this agreement by making all payments
12necessary to acquire ownership. You should compare this amount to the cost that you
13would otherwise pay to purchase the same or similar goods by paying cash in full or
14obtaining credit to finance the purchase." The disclosures required under this
15subsection and subs. (2) and (7) shall be separated from all other disclosures required
16under this section and grouped together in a manner that highlights the information
17therein disclosed and the rent-to-own agreement shall include a space next to each
18such disclosure where the lessee may acknowledge that the lessee has read and
19understands the information therein disclosed.
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20(8) Other charges. An itemized description of any other charges or fees that
21the rental-purchase company may charge the lessee.
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22(9) Summary of early-purchase option. A statement summarizing the terms
23of the lessee's option to acquire ownership of the rental property, including a
24statement indicating that the lessee has the right to acquire ownership of the rental
25property at any time after the first payment by paying all past-due payments and
1fees and an amount not to exceed an amount equal to the cash price of the rental
2property multiplied by a fraction that has as its numerator the number of periodic
3rental payments remaining under the rent-to-own agreement and that has as its
4denominator the total number of periodic rental payments.
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5(10) Responsibility for theft or damage. A statement that, unless otherwise
6agreed, the lessee is responsible for the fair market value of the rental property,
7determined according to the early-purchase option formula under sub. (9), if the
8rental property is stolen, damaged, or destroyed while in the possession of or subject
9to the control of the lessee. The statement shall indicate that the fair market value
10will be determined as of the date on which the rental property is stolen, damaged,
11or destroyed.
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12(11) Service and warranty. A statement that during the term of the
13rent-to-own agreement, the rental-purchase company is required to service the
14rental property to maintain it in good working condition, as long as no other person
15has serviced the rental property. In lieu of servicing the rental property, the
16rental-purchase company may, at its option, replace the rental property. The
17rental-purchase company's obligation to provide service is limited to defects in the
18property not caused by improper use or neglect by the lessee or harmful conditions
19outside the control of the rental-purchase company or manufacturer.
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20(12) Termination at option of lessee. A statement that the lessee may
21terminate the agreement at any time without penalty by voluntarily surrendering
22or returning the rental property in good repair.
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23(13) Right to reinstate. A brief explanation of the lessee's right to reinstate
24a rent-to-own agreement under s. 218.654.
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1(14) Rental, not purchase. A statement that the lessee will not own the rental
2property until the lessee has made all payments necessary to acquire ownership or
3has exercised the lessee's early-purchase option. The rental-purchase company
4shall also include a notice reading substantially as follows: "You are renting this
5property. You will not own the property until you make all payments necessary to
6acquire ownership or until you exercise your early-purchase option. If you do not
7make your payments as scheduled or exercise your early-purchase option, the lessor
8may repossess the property."
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9(15) Information about rental-purchase company and lessee. The names of
10the rental-purchase company and the lessee, the rental-purchase company's
11business address and telephone number, the lessee's address, and the date on which
12the rent-to-own agreement is executed.
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13218.636 Prohibited provisions of rent-to-own agreement. A
14rental-purchase company may not include any of the following provisions in a
15rent-to-own agreement:
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16(1) Confession. A confession of judgment.
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17(2) Security. A provision granting the rental-purchase company a security
18interest in any property except the rental property delivered by the rental-purchase
19company under the rent-to-own agreement.
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20(3) Repossession. A provision authorizing the rental-purchase company or an
21agent of the rental-purchase company to enter the lessee's premises or to commit a
22breach of the peace in the repossession of rental property provided by the
23rental-purchase company under the rent-to-own agreement.
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24(4) Waiver. A waiver of a defense or counterclaim, a waiver of any right to
25assert any claim that the lessee may have against the rental-purchase company or
1against an agent of the rental-purchase company, or a waiver of any provision of this
2subchapter.
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3(5) Overpayment. A provision requiring periodic rental payments totaling more
4than the total dollar amount of all periodic rental payments necessary to acquire
5ownership, as disclosed in the rental-purchase agreement.
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6(6) Insurance. A provision requiring the lessee to purchase insurance from the
7rental-purchase company to insure the rental property.
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8(7) Attorney fees. A provision requiring the lessee to pay attorney fees.
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9218.638 Liability waiver. A rental-purchase company may offer a liability
10waiver to the lessee. The terms of the waiver shall be provided to the lessee in
11writing, and the face of the writing shall clearly disclose that the lessee is not
12required to purchase the waiver. The fee for the waiver may not exceed 10% of the
13periodic rental payment due under the rent-to-own agreement. The lessee shall be
14entitled to cancel the waiver at the end of any rental term.
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15218.64 Early-purchase option. An early-purchase option under a
16rent-to-own agreement shall permit the lessee to purchase the rental property at
17any time after the initial periodic rental payment for an amount determined
18according to the early-purchase option formula under s. 218.634 (9). As a condition
19of exercising the early-purchase option, the rental-purchase company may require
20the lessee to be current on the payments under the lessee's rent-to-own agreement
21or to pay any past-due rental charges and other outstanding fees that are owed.
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22218.642 Receipts and statements. (1) Receipts. A rental-purchase
23company shall provide a written receipt to a lessee for any payment made by the
24lessee in cash, or upon the request of the lessee, for any other type of payment.
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1(2) Statement due to lessee. Subject to sub. (4), upon the request of a lessee,
2a rental-purchase company shall provide a written statement to the lessee showing
3the lessee's payment history under each rent-to-own agreement between the lessee
4and the rental-purchase company. A rental-purchase company is not required to
5provide a statement covering any rent-to-own agreement that terminated more
6than one year prior to the date of the lessee's request. A rental-purchase company
7may provide a single statement covering all rent-to-own agreements or separate
8statements for each rent-to-own agreement, at the rental-purchase company's
9option.
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10(3) Statement due to 3rd party. Subject to sub. (4), upon the written request
11of a lessee, made during the term of or no later than one year after the termination
12of a rent-to-own agreement, a rental-purchase company shall provide a written
13statement to any person designated by the lessee, showing the lessee's payment
14history under the rent-to-own agreement.
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15(4) Fee for statement. A lessee or, if appropriate, a lessee's designee is entitled
16to receive one statement under subs. (2) and (3) without charge once every 12
17months. A rental-purchase company shall provide an additional statement if the
18lessee pays the rental-purchase company's reasonable costs of preparing and
19furnishing the statement.
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20218.644 Price cards displayed. (1) Price cards; generally. Except as
21provided under sub. (2), a rental-purchase company shall display a card or tag that
22clearly and conspicuously states all of the following information on or next to any
23property displayed or offered by the rental-purchase company for rent under a
24rent-to-own agreement:
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(a) The cash price that an individual would pay to purchase the property.
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1(b) The amount of the periodic rental payment and the term over which the
2payment must be made.
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(c) The total number and total dollar amount of all periodic rental payments
4necessary to acquire ownership of the property under a rent-to-own agreement.
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(d) Whether the property is new or used.
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6(2) Exceptions. If property is offered for rent under a rent-to-own agreement
7through a catalog, or if the size of the property is such that displaying a card or tag
8on or next to the property is impractical, a rental-purchase company may make the
9disclosures required under sub. (1) in a catalog or list that is readily available to
10prospective lessees.
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11218.646 Advertising. (1) Disclosure required. Except as provided under
12sub. (2), if an advertisement for a rent-to-own agreement refers to or states the
13amount of a payment for a specific item of property, the rental-purchase company
14shall ensure that the advertisement clearly and conspicuously states all of the
15following:
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(a) That the transaction advertised is a rent-to-own agreement.
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(b) The total number and total dollar amount of all periodic rental payments
18necessary to acquire ownership of the property.
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(c) That the lessee does not acquire ownership of the property if the lessee fails
20to make all periodic rental payments or other payments necessary to acquire
21ownership of the property.
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22(2) Exception. Subsection (1) does not apply to an in-store display or to an
23advertisement that is published in the yellow pages of a telephone directory or in a
24similar directory of businesses.
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1218.648 Referral transactions. (1) Prohibited referral transactions. No
2rental-purchase company may induce any individual to enter into a rent-to-own
3agreement by giving or offering to give a rebate or discount to the individual in
4consideration of the individual giving to the rental-purchase company the names of
5prospective lessees if the earning of the rebate or discount is contingent on the
6occurrence of any event that takes place after the time that the individual enters into
7the rent-to-own agreement.
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8(2) Authorized referral transactions. After entering into a rent-to-own
9agreement, a rental-purchase company may give or offer to give a rebate or discount
10to the lessee under the rent-to-own agreement in consideration of the lessee giving
11to the rental-purchase company the names of prospective lessees. A rebate or
12discount under this subsection may be contingent on the occurrence of any event that
13takes place after the time that the names are given to the rental-purchase company.
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14218.65 Termination of rent-to-own agreement. The termination date of
15a rent-to-own agreement is the earlier of the following:
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16(1) The day specified in the rent-to-own agreement as the day on which the
17rental term ends, unless a different day has been established pursuant to the terms
18of the rent-to-own agreement.
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19(2) The date on which the lessee voluntarily surrenders the rental property.
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20218.652 Late payment, grace period, and late fees. (1) Late fee;
21generally. If a lessee fails to make a periodic rental payment when due under a
22rent-to-own agreement or if, at the end of any rental term, the lessee fails to return
23the rental property or to renew the rent-to-own agreement for an additional term,
24the rental-purchase company may require the lessee to pay a late fee. Except as
25provided under sub. (4), this subsection does not apply if the lessee's failure to return
1the rental property or failure to renew the rent-to-own agreement at the end of the
2rental term is due to the lessee's exercise of an early-purchase option under the
3rent-to-own agreement or is due to the lessee making all periodic rental payments
4necessary to acquire ownership of the rental property.
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5(2) Grace periods. The following grace periods shall apply to periodic rental
6payments made with respect to a rental-purchase agreement:
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(a) For an agreement that is renewed on a weekly basis, no late fee may be
8assessed for a periodic rental payment that is made within 2 days after the date on
9which the payment is due.
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(b) For an agreement that is renewed for a term that is longer than one week,
11no late fee may be assessed for a periodic rental payment that is made within 5 days
12after the date on which the payment is due.
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13(3) Collection, recording, and limitation of late fees. Late fees are subject
14to all of the following limitations:
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(a) A late fee may not exceed $5 for each past-due periodic rental payment.
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(b) A late fee may be collected only once on each periodic rental payment due,
17regardless of how long the payment remains past due.
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(c) Payments received shall be applied first to the payment of any rent that is
19due and then to late fees and any other charges.
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(d) A late fee may be collected at the time that the late fee accrues or at any time
21afterward.