AB68,2438 11Section 2438. 200.35 (14) (a) 2. of the statutes is amended to read:
AB68,1316,1212 200.35 (14) (a) 2. “Project" means a any of the following:
AB68,1316,16 13a. A shore protection or erosion control project which consists, in whole or in
14part, of waste rock produced by construction projects undertaken by the commission
15and which has been requested, by resolution, by a political subdivision with territory
16in the district's service area.
AB68,2439 17Section 2439. 200.35 (14) (a) 2. b. of the statutes is created to read:
AB68,1316,1818 200.35 (14) (a) 2. b. A dredged material management facility.
AB68,2440 19Section 2440. 200.35 (14) (b) of the statutes is amended to read:
AB68,1316,2320 200.35 (14) (b) The commission may construct a project under this subsection
21and may finance and construct a project that is a dredged material management
22facility
. This paragraph does not apply to the construction of any project on or after
23January 1, 1992 2032.
AB68,2441 24Section 2441. 200.35 (14) (d) 3m. of the statutes is created to read:
AB68,1317,4
1200.35 (14) (d) 3m. Notwithstanding any requirements to the contrary in
2subds. 1. to 3., for a dredged material management facility constructed by the
3commission, the commission shall pay for all costs of the project through its capital
4budget and shall finance the project over a period of 35 years.
AB68,2442 5Section 2442. 200.35 (14) (h) of the statutes is created to read:
AB68,1317,86 200.35 (14) (h) For a dredged material management facility constructed by the
7commission, the commission may reserve space in the dredged material
8management facility for the disposal of sediment from flood management projects.
AB68,2443 9Section 2443. 200.57 (title) of the statutes is amended to read:
AB68,1317,13 10200.57 (title) Minority financial advisers and investment firms and,
11disabled veteran-owned
businesses, lesbian, gay, bisexual, or
12transgender-owned, and disability-owned financial advisers and
13investment firms
.
AB68,2444 14Section 2444. 200.57 (1) (a) of the statutes is renumbered 200.57 (1) (ah).
AB68,2445 15Section 2445. 200.57 (1) (ae) of the statutes is created to read:
AB68,1317,1816 200.57 (1) (ae) “Disability-owned financial adviser" and “disability-owned
17investment firm" mean a financial adviser and investment firm, respectively,
18certified by the department of administration under s. 16.289 (3).
AB68,2446 19Section 2446. 200.57 (1) (c) of the statutes is created to read:
AB68,1317,2320 200.57 (1) (c) “Lesbian, gay, bisexual, or transgender-owned financial adviser"
21and “Lesbian, gay, bisexual, or transgender-owned investment firm" mean a
22financial adviser and investment firm, respectively, certified by the department of
23administration under s. 16.288 (3).
AB68,2447 24Section 2447. 200.57 (4) of the statutes is created to read:
AB68,1318,5
1200.57 (4) The commission shall make efforts to ensure that at least 1 percent
2of the total funds expended for financial and investment analysis and for common
3stock and convertible bond brokerage commissions in each fiscal year is expended for
4the services of lesbian, gay, bisexual, or transgender-owned financial advisers or
5lesbian, gay, bisexual, or transgender-owned investment firms.
AB68,2448 6Section 2448. 200.57 (5) of the statutes is created to read:
AB68,1318,117 200.57 (5) The commission shall make efforts to ensure that at least 1 percent
8of the total funds expended for financial and investment analysis and for common
9stock and convertible bond brokerage commissions in each fiscal year is expended for
10the services of disability-owned financial advisers or disability-owned investment
11firms.
AB68,2449 12Section 2449 . Subchapter V of chapter 224 [precedes 224.101] of the statutes
13is created to read:
AB68,1318,1414 Chapter 224
AB68,1318,1615 Subchapter V
16 STUDENT LOANS
AB68,1318,17 17224.101 Definitions. In this subchapter:
AB68,1318,18 18(1) “Board” means the higher educational aids board.
AB68,1318,20 19(2) “Exempt organization” means the board or a state-regulated financial
20service provider.
AB68,1318,21 21(3) “Licensee” means a person holding a license issued under this subchapter.
AB68,1318,22 22(4) “Office” means the office of the student loan ombudsman in the department.
AB68,1318,23 23(5) “Servicing" means doing all of the following:
AB68,1318,2524 (a) Receiving scheduled periodic payments from a student loan borrower
25pursuant to the terms of a student education loan.
AB68,1319,3
1(b) Applying the payments of principal and interest and any other payments
2with respect to the amounts received from a student loan borrower as may be
3required pursuant to the terms of a student education loan.
AB68,1319,54 (c) Performing other administrative services with respect to a student
5education loan.
AB68,1319,6 6(6) “State-regulated financial service provider” means any of the following:
AB68,1319,77 (a) A bank organized under ch. 221.
AB68,1319,88 (b) A savings bank organized under ch. 214.
AB68,1319,99 (c) A savings and loan association organized under ch. 215.
AB68,1319,1010 (d) A credit union organized under ch. 186.
AB68,1319,1111 (e) A consumer lender licensed under s. 138.09.
AB68,1319,14 12(7) “Student education loan" means a loan that is extended to a student loan
13borrower expressly for postsecondary education expenses or related expenses and
14does not include open-end credit or any loan that is secured by real property.
AB68,1319,15 15(8) “Student loan borrower" means any of the following:
AB68,1319,1716 (a) A resident of this state who has received or agreed to pay a student
17education loan.
AB68,1319,1918 (b) A person who shares legal responsibility with a resident under par. (a) for
19repaying the student education loan.
AB68,1319,22 20(9) “Student loan servicer" means a person, wherever located, responsible for
21the servicing of a student education loan, but does not include the board or any
22state-regulated financial service provider.
AB68,1319,23 23224.102 Ombudsman services. The office shall do all of the following:
AB68,1319,24 24(1) Provide timely assistance to student loan borrowers.
AB68,1319,25 25(2) Receive, review, and attempt to resolve complaints from all of the following:
AB68,1320,1
1(a) Student loan borrowers.
AB68,1320,42 (b) In collaboration with institutions of higher education, student loan
3servicers and any other participants in student education loan lending, including
4originators servicing their own student education loans.
AB68,1320,6 5(3) Compile and analyze data on student loan borrower complaints as
6described in sub. (2) and as resolved under s. 224.104.
AB68,1320,8 7(4) Assist student loan borrowers in understanding their rights and
8responsibilities under the terms of student education loans.
AB68,1320,11 9(5) Provide information to the public, agencies, the legislature, and others
10regarding the problems and concerns of student loan borrowers and make
11recommendations for resolving those problems and concerns.
AB68,1320,14 12(6) Analyze and monitor the development and implementation of federal, state,
13and local laws, ordinances, regulations, rules, and policies relating to student loan
14borrowers and recommend any necessary changes.
AB68,1320,16 15(7) Review, as authorized and appropriate, the complete student education
16loan history for a student loan borrower who provides written consent for the review.
AB68,1320,21 17(8) Provide sufficient outreach and disseminate information concerning the
18availability of the office to assist student loan borrowers and potential student loan
19borrowers, public institutions of higher education, student loan servicers, and any
20other participants in student education loan lending with any student education
21loan servicing concerns.
AB68,1320,24 22(9) Seek the assistance of an exempt organization in the resolution of a student
23loan borrower complaint as described in sub. (2) involving that exempt organization.
24The exempt organization shall cooperate with the office as required by s. 224.104.
AB68,1321,2
1(10) Take any other action necessary to fulfill the duties of the office as set forth
2in this subchapter.
AB68,1321,6 3224.103 Annual report. The office shall submit a report by January 1 of each
4year to the standing committee of each house of the legislature having jurisdiction
5over matters related to higher education. The report shall include all of the
6following:
AB68,1321,8 7(1) A description of actions taken with respect to the implementation of this
8subchapter.
AB68,1321,11 9(2) An assessment of the overall effectiveness of the office, including
10information, in the aggregate, regarding student loan borrower complaints
11investigated with the assistance of an exempt organization.
AB68,1321,14 12(3) Recommendations regarding additional steps for the department to gain
13regulatory control over licensing and enforcement with respect to student loan
14servicers.
AB68,1321,21 15224.104 Assistance by exempt organizations; report. (1) An exempt
16organization that is requested by the office to provide assistance under s. 224.102 (9)
17shall provide, in a timely manner, the information requested by the office necessary
18to investigate and resolve a student loan borrower complaint, including the steps
19taken by the exempt organization to resolve the complaint, or, on its own, shall
20resolve, in a timely manner, the complaint and provide the office with documentation
21regarding the resolution.
AB68,1321,24 22(2) Annually, an exempt organization that is involved in the resolution of a
23complaint under this section shall report to the office the number of complaints
24received and the number of complaints resolved by the exempt organization.
AB68,1322,4
1224.105 Licensing of student loan servicers. (1) A person, wherever
2located, may not directly or indirectly engage in servicing student education loans
3in this state without first obtaining a license from the office under this section, unless
4the person is exempt from licensure under sub. (2).
AB68,1322,6 5(2) The following persons are exempt from the licensing requirement under
6sub. (1):
AB68,1322,77 (a) A state-regulated financial service provider.
AB68,1322,88 (b) The board.
AB68,1322,11 9(3) A person seeking to act within this state as a student loan servicer shall
10make a written application to the office for an initial license in the form prescribed
11by the office. The application shall be accompanied by all of the following:
AB68,1322,1512 (a) A financial statement prepared by a certified public accountant or a public
13accountant, a general partner if the applicant is a partnership, a corporate officer if
14the applicant is a corporation, or a member duly authorized to execute such
15documents if the applicant is a limited liability company or association.
AB68,1322,1816 (b) Information regarding the history of criminal convictions of the following,
17which information must be sufficient, as determined by the office, to make the
18findings under sub. (4):
AB68,1322,1919 1. The applicant.
AB68,1322,2020 2. Officers, directors, and principal employees of the applicant.
AB68,1322,2221 3. Each individual shareholder, member, or partner who directly or indirectly
22controls 10 percent or more of the ownership interests of the applicant.
AB68,1322,2323 (c) A nonrefundable license fee of $1,000.
AB68,1322,2424 (d) A nonrefundable investigation fee of $800.
AB68,1323,7
1(4) Upon the filing of an application for an initial license and the payment of
2the fees for licensing and investigation under sub. (3), the office shall investigate the
3financial condition and responsibility, financial and business experience, character,
4and general fitness of the applicant. The office may conduct criminal history
5background checks of the applicant and of each partner, member, officer, director,
6and principal employee of the applicant. The office may issue a license if the office
7finds all of the following to be true:
AB68,1323,88 (a) The applicant's financial condition is sound.
AB68,1323,119 (b) The applicant's business will be conducted honestly, fairly, equitably,
10carefully, and efficiently within the purposes and intent of this subchapter and in a
11manner commanding the confidence and trust of the community.
AB68,1323,1412 (c) No person on behalf of the applicant has knowingly made an incorrect
13statement of a material fact in the application or in any report or statement made
14under this subchapter.
AB68,1323,1515 (d) The applicant has met any other requirements as determined by the office.
AB68,1324,4 16(5) A license issued under this section expires at the close of business on
17September 30 of the odd-numbered year following its issuance, unless renewed or
18earlier surrendered, suspended, or revoked. No later than 15 days after a licensee
19ceases to engage in the business of student education loan servicing in this state for
20any reason, including a business decision to terminate operations in this state,
21license revocation, bankruptcy, or voluntary dissolution, the licensee shall provide
22written notice of surrender to the office and shall surrender to the office its license
23for each location in which the licensee has ceased to engage in such business. The
24written notice of surrender shall identify the location where the records of the
25licensee will be stored and the name, address, and telephone number of an individual

1authorized to provide access to the records. The surrender of a license does not
2reduce or eliminate the licensee's civil or criminal liability arising from acts or
3omissions occurring prior to the surrender of the license, including any
4administrative actions undertaken by the office.
AB68,1324,16 5(6) A license issued under this section may be renewed for the ensuing
624-month period upon the filing of an application containing all required documents
7and fees as provided in this section. A renewal application shall be filed on or before
8September 1 of the year in which the license expires. A renewal application filed with
9the office after September 1 that is accompanied by a $100 late fee is considered to
10be timely and sufficient. If an application for a renewal license has been filed with
11the office on or before the date the license expires, the license continues in effect until
12the issuance by the office of the renewal license applied for or until the office has
13notified the licensee in writing of the office's refusal to issue the renewal license
14together with the grounds on which the refusal is based. The office may refuse to
15issue a renewal license on any ground on which the office may refuse to issue an
16initial license.
AB68,1324,20 17(7) An applicant or licensee under this section shall notify the office, in writing,
18of any change in the information provided in the initial application for a license or
19the most recent renewal application for a license, as applicable, not later than 10
20business days after the occurrence of the event that results in the change.
AB68,1325,4 21(8) The office may consider an application for a license under this section
22abandoned if the applicant fails to respond to any request for information required
23under this subchapter or any rule promulgated under this subchapter, as long as the
24office notifies the applicant, in writing, that the application will be considered
25abandoned if the applicant fails to submit the information within 60 days after the

1date on which the request for information is made. An application filing fee paid
2prior to the date an application is abandoned under this subsection may not be
3refunded. Abandonment of an application under this subsection does not preclude
4the applicant from submitting a new application for a license under this section.
AB68,1325,11 5(9) A licensee may not act within this state as a student loan servicer under any
6name or at any place of business other than that identified in the license. A licensee
7may not change the location of the licensee's place of business without prior written
8notice to the office. Not more than one place of business may be maintained under
9the same license, but the office may issue more than one license to a licensee that
10complies with the provisions of this subchapter as to each license. A license is not
11transferable or assignable.
AB68,1325,18 12(10) (a) A student loan servicer shall maintain adequate records of each
13student education loan transaction. Except as otherwise required by federal law, a
14federal student loan education agreement, or a contract between the federal
15government and the student loan servicer, a student loan servicer shall maintain
16these records for not less than 2 years following the final payment on the student
17education loan or the assignment of the student education loan, whichever occurs
18first.
AB68,1325,2419 (b) Upon request by the office, a student loan servicer shall make the records
20under par. (a) available or shall send these records to the office by registered or
21certified mail, return receipt requested, or by any express delivery carrier that
22provides a dated delivery receipt, not later than 5 business days after requested by
23the office to do so. The office may grant a licensee additional time to make these
24records available or to send the records to the office.
AB68,1326,2
1(11) (a) The office may suspend, revoke, or refuse to renew a license issued
2under this section if the office finds any of the following:
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