(a) Homelessness or conditions that indicate that the veteran is at risk of becoming homeless.
(b) Substance use issues.
(c) Unemployment or underemployment that significantly limits a veteran’s ability to be self-supporting.
(d) Affliction with acute or chronic physical or mental health problems that significantly limits a veteran’s ability to be self-supporting.
(e) Insufficient monthly income and resources, as determined by the department, to pay for emergency assistance such as any of the following:
1. Emergency housing.
2. Rental assistance.
3. Transportation.
4. Food.
5. Treatment.
6. Other assistance as approved by the department.
(3) Ineligibility. Veterans who are incarcerated in prison or whose needs exceed the capabilities of the veterans outreach and recovery program are not eligible for enrollment in the program.
(4) Provision of assistance. (a) Written agreement. A veteran who establishes a need for assistance under this section shall enter into a written agreement with the department identifying the assistance that the veteran shall receive and the veteran’s responsibilities under the veterans outreach and recovery program.
(b) Voluntary participation. Participation is voluntary and may be discontinued at any time without penalty. Refusal to participate will not result in loss of any benefit to which the veteran is otherwise entitled.
(c) Protection of personal information. All data and personal information collected will be secure and protected by state and federal confidentiality and privacy rules and regulations.
(d) Discharge from program. The department may discharge a participant and terminate assistance whenever any of the following occurs:
1. The participant fails to fulfill the required responsibilities as specified in the agreement between the department and the participant.
2. The department finds that the participant willfully made or caused to be made, false statements relating to the participant’s eligibility during the assessment conducted under s. VA 11.04. 3. The department determines that the participant is no longer in need of assistance provided by the program based on a reassessment conducted under s. VA 11.04 (2). 4. A participant voluntarily terminates assistance provided by the veterans outreach and recovery program.
5. A participant is incarcerated in prison.
6. The department determines that the needs of a participant exceed the capabilities of the veterans outreach and recovery program.
7. The department determines that a participant does not meet the eligibility requirements of the veterans outreach and recovery program.
(e) Duplicate benefits. Eligibility for assistance is not offset or limited to benefits or services a veteran is entitled to receive under any other program administered by the department.
VA 11.04 Determination. (1) Assessment. Prior to enrollment in the veterans outreach and recovery program, the veteran shall be assessed to verify residency and veteran status and determine the need for assistance in the following areas:
(a) Medical.
(b) Legal.
(c) Alcohol and other drug abuse.
(d) Mental health.
(e) Vocational.
(f) Housing.
(g) Employment.
(h) Other needs identified by the department.
(2) Reassessment. A department shall conduct reassessment interviews with program participants at intervals established by the department to evaluate progress, monitor compliance, and determine ongoing need, outcomes, and planning.
VA 11.05 Assistance. Upon completion of an assessment conducted under s. VA 11.04 (1) and pursuant to a written agreement between the department and the eligible veteran, any of the following services for assistance or referrals to a community provider for assistance may be provided: (1) Claims and benefits assistance.
(2) Counseling.
(3) Education.
(4) Financial assistance.
(5) Housing and utilities.
(6) Insurance.
(7) Job training and placement.
(8) Mental or behavioral health services.
(9) Rehabilitation and recovery services.
(10) Transportation.
(11) Treatment services.
(12) Other support services as approved by the department.
