1. Establish standards for enrollee access to specified types of providers and
health care services.
2. Provide coverage for all drugs and devices that are approved by the federal
food and drug administration and allow an enrollee's attending physician to
determine the appropriate drug for the enrollee's needs.
3. Develop a written policy on continuity of care and provide at least 30 days'
notice to an enrollee if a provider who has been treating the enrollee terminates
participation with the health care plan.
4. Establish a physician advisory committee for various specified purposes,
including providing advice on the plan's medical policies and conducting peer review
activities.
5. Establish procedures for fairly and systematically soliciting and acting on
physician applications for participation in the plan and make the criteria for
physician selection for participation in the plan available to physician applicants and
the public.
6. Provide a physician with a written statement of reasons and an opportunity
for a hearing prior to any restriction or termination of the physician's participation
in the plan.
Under the bill, a health care plan must limit physician participation in the plan
to 2-year periods. A participating physician must submit an application to continue
participation in the plan and the plan must use the same criteria for continued
participation that it used for initial participation.
A health care plan may not prohibit or restrict a participating provider from
disclosing to an enrollee any health care information that the provider determines
is medically appropriate regarding the nature of, alternatives to or risks associated
with treatment being provided to the enrollee. The bill prohibits a health care plan
from offering payment to a physician as an inducement to reduce or limit medically
appropriate services.
The bill requires a health care plan to respond to a request for nonemergency
services within 2 business days after the request is received. Emergency care must
be provided without prior authorization.
The bill requires a health care plan to establish a utilization review program.
Under the utilization review program, a health care plan must appoint a physician
as its medical director, to be responsible for all clinical decisions made under the
plan. The health care plan must contract with a reviewer to make recommendations
on coverage or payment for services and on medical appropriateness of services. If
services or coverage for services is denied on the basis that the treatment is or was
not medically appropriate, the health care plan must provide the enrollee and
provider with a statement of reasons for the denial and with instructions for
appealing the decision. The plan must provide for review of the denial, first by the
medical director, next by the physician advisory committee and finally by a physician
who is not participating in the plan and who is determined by the plan's physician
advisory committee to be qualified to evaluate the treatment that was the subject of
the denial.

Under the bill, a health care plan may apply to the commissioner of insurance
for certification that the health care plan is in compliance with the requirements
established in the bill. The commissioner must appoint a task force made up of equal
numbers of physicians, other providers, benefit managers, consumers of health care
services and representatives of insurers to advise the commissioner on developing
standards for the certification of health care plans.
Point-of-service coverage option
The bill requires any health care plan that controls utilization of health care
services or that requires its enrollees to obtain health care services from providers
who are members of the plan's provider network to offer all of its enrollees a coverage
option under which an enrollee has access to and coverage of health care services that
are provided by one or more providers who are not part of the plan's provider
network. A health care plan must offer this point-of-service coverage option for a
one-month period at least annually and may charge an additional premium for the
coverage option.
Retaliatory employment termination and emergency services
The bill prohibits a health care plan from terminating an employment or
contractual relationship with, or otherwise penalizing, a physician or other provider
on the basis that the provider appealed a payer's decision to deny payment for a
service or protested a decision, policy or practice that the provider reasonably
believed impaired his or her ability to provide medically appropriate health care.
The bill prohibits a health care plan from requiring prior authorization for the
provision or coverage of health care services or items that are provided in a hospital
emergency facility for the treatment of an emergency medical condition. An
emergency medical condition is defined as a medical condition that has a recent onset
and symptoms of such severity that a prudent layperson could reasonably conclude
that lack of immediate medical attention will likely result in serious consequences
to the person's health, bodily functions or body parts.
For further information see the state fiscal estimate, which will be printed as
an appendix to this bill.
The people of the state of Wisconsin, represented in senate and assembly, do
enact as follows:
AB652, s. 1 1Section 1 . 40.51 (8c) of the statutes is created to read:
AB652,3,42 40.51 (8c) Every health care coverage plan, except for an uninsured health care
3coverage plan, offered by the state under sub. (6) shall comply with ss. 632.855 and
4632.865.
AB652, s. 2 5Section 2 . 40.51 (8c) of the statutes, as created by 1997 Wisconsin Act .... (this
6act), section 1, is amended to read:
AB652,4,3
140.51 (8c) Every health care coverage plan, except for an uninsured health care
2coverage plan, offered by the state under sub. (6) shall comply with ss. 632.85,
3632.855 and 632.865.
AB652, s. 3 4Section 3 . 40.51 (8c) of the statutes, as affected by 1997 Wisconsin Act .... (this
5act), sections 1 and 2, is amended to read:
AB652,4,86 40.51 (8c) Every health care coverage plan, except for an uninsured health care
7coverage plan, offered by the state under sub. (6) shall comply with ss. 628.42 (1) to
8(3),
632.85, 632.855 and 632.865.
AB652, s. 4 9Section 4 . 40.51 (8r) of the statutes is created to read:
AB652,4,1210 40.51 (8r) Every health care coverage plan, except for an uninsured health care
11coverage plan, offered by the group insurance board under sub. (7) shall comply with
12ss. 632.855 and 632.865.
AB652, s. 5 13Section 5 . 40.51 (8r) of the statutes, as created by 1997 Wisconsin Act ... (this
14act), section 4, is amended to read:
AB652,4,1715 40.51 (8r) Every health care coverage plan, except for an uninsured health care
16coverage plan, offered by the group insurance board under sub. (7) shall comply with
17ss. 632.85, 632.855 and 632.865.
AB652, s. 6 18Section 6 . 40.51 (8r) of the statutes, as affected by 1997 Wisconsin Act ... (this
19act), sections 4 and 5, is amended to read:
AB652,4,2220 40.51 (8r) Every health care coverage plan, except for an uninsured health care
21coverage plan, offered by the group insurance board under sub. (7) shall comply with
22ss. 628.42 (1) to (3), 632.85, 632.855 and 632.865.
AB652, s. 7 23Section 7 . 185.981 (4t) of the statutes, as affected by 1997 Wisconsin Act 27,
24section 3133m, is amended to read:
AB652,5,3
1185.981 (4t) A sickness care plan operated by a cooperative association is
2subject to ss. 252.14, 631.89, 632.72 (2), 632.745 to 632.749, 632.855, 632.865, 632.87
3(2m), (3), (4) and (5), 632.895 (10) to (13) and 632.897 (10) and chs. 149 and 155.
AB652, s. 8 4Section 8 . 185.981 (4t) of the statutes, as affected by 1997 Wisconsin Act 27,
5section 3133m, and 1997 Wisconsin Act .... (this act), section 7, is amended to read:
AB652,5,96 185.981 (4t) A sickness care plan operated by a cooperative association is
7subject to ss. 252.14, 631.89, 632.72 (2), 632.745 to 632.749, 632.85, 632.855, 632.865,
8632.87 (2m), (3), (4) and (5), 632.895 (10) to (13) and 632.897 (10) and chs. 149 and
9155.
AB652, s. 9 10Section 9 . 185.981 (4t) of the statutes, as affected by 1997 Wisconsin Act 27,
11section 3133m, and 1997 Wisconsin Act .... (this act), sections 7 and 8 , is amended to
12read:
AB652,5,1613 185.981 (4t) A sickness care plan operated by a cooperative association is
14subject to ss. 252.14, 628.42 (1) to (3), 631.89, 632.72 (2), 632.745 to 632.749, 632.85,
15632.855, 632.865, 632.87 (2m), (3), (4) and (5), 632.895 (10) to (13) and 632.897 (10)
16and chs. 149 and 155.
AB652, s. 10 17Section 10 . 185.983 (1) (intro.) of the statutes, as affected by 1997 Wisconsin
18Act 27
, section 3134m, is amended to read:
AB652,5,2419 185.983 (1) (intro.)  Every such voluntary nonprofit sickness care plan shall be
20exempt from chs. 600 to 646, with the exception of ss. 601.04, 601.13, 601.31, 601.41,
21601.42, 601.43, 601.44, 601.45, 611.67, 619.04, 628.34 (10), 631.89, 631.93, 632.72
22(2), 632.745 to 632.749, 632.775, 632.79, 632.795, 632.855, 632.865, 632.87 (2m), (3),
23(4) and (5), 632.895 (5) and (9) to (13), 632.896 and 632.897 (10) and chs. 609, 630,
24635, 645 and 646, but the sponsoring association shall:
AB652, s. 11
1Section 11 . 185.983 (1) (intro.) of the statutes, as affected by 1997 Wisconsin
2Act 27
, section 3134m, and 1997 Wisconsin Act .... (this act), section 10, is amended
3to read:
AB652,6,94 185.983 (1) (intro.) Every such voluntary nonprofit sickness care plan shall be
5exempt from chs. 600 to 646, with the exception of ss. 601.04, 601.13, 601.31, 601.41,
6601.42, 601.43, 601.44, 601.45, 611.67, 619.04, 628.34 (10), 631.89, 631.93, 632.72
7(2), 632.745 to 632.749, 632.775, 632.79, 632.795, 632.85, 632.855, 632.865, 632.87
8(2m), (3), (4) and (5), 632.895 (5) and (9) to (13), 632.896 and 632.897 (10) and chs.
9609, 630, 635, 645 and 646, but the sponsoring association shall:
AB652, s. 12 10Section 12 . 185.983 (1) (intro.) of the statutes, as affected by 1997 Wisconsin
11Act 27
, section 3134m, and 1997 Wisconsin Act ... (this act), sections 10 and 11 , is
12amended to read:
AB652,6,1813 185.983 (1) (intro.) Every such voluntary nonprofit sickness care plan shall be
14exempt from chs. 600 to 646, with the exception of ss. 601.04, 601.13, 601.31, 601.41,
15601.42, 601.43, 601.44, 601.45, 611.67, 619.04, 628.34 (10), 628.42 (1) to (3), 631.89,
16631.93, 632.72 (2), 632.745 to 632.749, 632.775, 632.79, 632.795, 632.85, 632.855,
17632.865, 632.87 (2m), (3), (4) and (5), 632.895 (5) and (9) to (13), 632.896 and 632.897
18(10) and chs. 609, 630, 635, 645 and 646, but the sponsoring association shall:
AB652, s. 13 19Section 13. 609.15 (1) (a) of the statutes is amended to read:
AB652,6,2320 609.15 (1) (a) Establish and use an internal grievance procedure that is
21approved by the commissioner and that complies with sub. (2) and s. 628.42 (3) (a)
225. and 6.
for the resolution of enrolled participants' grievances with the health care
23plan.
AB652, s. 14 24Section 14. 609.20 (2) of the statutes is amended to read:
AB652,7,3
1609.20 (2) To ensure that the continuity of patient care for enrolled participants
2is not disrupted. The rules promulgated under this subsection shall be consistent
3with s. 628.42 (2) (a) 5.
AB652, s. 15 4Section 15. 609.20 (4) of the statutes is amended to read:
AB652,7,125 609.20 (4) To ensure that employes offered a preferred provider plan that
6provides comprehensive services under s. 609.10 (1) (a) are given adequate notice of
7the opportunity to enroll and complete and understandable information under s.
8609.10 (1) (c) concerning the differences between the preferred provider plan and the
9standard plan, including differences between providers available and differences
10resulting from special limitations or requirements imposed by an institutional
11provider because of its affiliation with a religious organization. The rules
12promulgated under this subsection shall be consistent with s. 628.42 (2) (a) 1.
AB652, s. 16 13Section 16. 628.42 of the statutes is created to read:
AB652,7,15 14628.42 Requirements for and certification of health care plans and
15utilization review programs.
(1) Definitions. In this section:
AB652,7,1716 (a) "Enrollee" means a person who is entitled to receive health care services
17under an individual or group health care plan.
AB652,7,1818 (b) "Health care plan" has the meaning given in s. 628.36 (2) (a) 1.
AB652,7,2119 (c) "Participating" means, with respect to a physician or other provider, under
20contract with a health care plan to provide health care services, items or supplies to
21enrollees of the health care plan.
AB652,7,2222 (d) "Physician" has the meaning given in s. 448.01 (5).
AB652,8,223 (e) "Provider" means a hospital, as defined in s. 50.33 (2), or any person who
24is licensed, registered, permitted or certified by the department of health and family

1services or the department of regulation and licensing to provide health care
2services, items or supplies in this state.
AB652,8,4 3(2) Requirements for health care plans. (a) A health care plan shall do all
4of the following:
AB652,8,95 1. Provide written information to prospective enrollees about the terms and
6conditions under the health care plan. The information must be presented in a
7standardized format to enable prospective enrollees to compare the attributes of
8different health care plans. The information must be presented in readable, easily
9understood language and must include all of the following:
AB652,8,1110 a. Coverage provisions, benefits included and service or provider exclusions or
11limitations.
AB652,8,1412 b. Premiums, deductibles, coinsurance requirements and any other financial
13requirements having an effect, with respect to the cost of coverage, on an enrollee or
14other person making payments on behalf of an enrollee.
AB652,8,1615 c. Any prior authorization or other review requirements and any procedures
16or other services for which an enrollee may be denied coverage.
AB652,8,1817 d. Any penalties imposed against providers or utilization review entities for
18providing or approving too many health care services.
AB652,8,2119 e. Any financial arrangements or other contractual agreements with providers
20or utilization review entities, including financial incentives or rewards for the
21limitation, restriction or high utilization of health care services or pharmaceuticals.
AB652,8,2522 f. Any incentives provided to providers or utilization review entities for
23restricting referral or treatment options, including capitation, discounted
24fee-for-service, arrangements with pharmaceutical companies and salary
25arrangements.
AB652,9,3
1g. An explanation of how determinations are made, under the health care plan,
2of whether a service or item is covered, including services and items developed under
3new and emerging technology.
AB652,9,64 h. Restrictions limiting coverage to services provided by certain specified
5providers or facilities and information on enrollee responsibility for payment for
6services not covered or unavailable under the health care plan.
AB652,9,97 i. The health care plan's loss ratios, calculated according to a standard
8computation and reporting methodology, and a plain language explanation of what
9a loss ratio is.
AB652,9,1110 j. Enrollee satisfaction statistics, including reenrollment percentage and
11stated reasons for not reenrolling.
AB652,9,1412 k. Provider satisfaction statistics, including continued participation
13application percentage and stated reasons for not applying for continued
14participation.
AB652,9,1515 L. Coverage, and definition, of experimental procedures.
AB652,9,1616 m. Enrollee access to participation in approved clinical trials.
AB652,9,1817 n. Enrollee access to medical specialists and any related referral policies or
18procedures.
AB652,9,1919 o. Coverage, and definition, of emergency services.
AB652,9,2020 p. Any special provisions or limitations applicable to mental health services.
AB652,9,2121 q. Pharmaceuticals approved for use by the participating physicians.
AB652,9,2422 r. A description of the grievance and appeal procedures available under the
23health care plan and the percentage of appeals in which the initial denial of a claim
24has been reversed in each of the preceding 3 years.
AB652,10,5
12. To ensure that its enrollees have reasonable access to providers within the
2geographic area covered by the plan and that all covered health care services are
3provided in a timely manner, establish standards for access to primary care
4physicians, specialty care, routine, urgent and emergency care and the necessary
5services of other providers.
AB652,10,106 3. Provide coverage to enrollees for all drugs and devices that are approved for
7use by the federal food and drug administration; allow an enrollee's attending
8physician to determine the appropriate drug that meets the enrollee's needs; and
9provide information to, and otherwise educate, enrollees, participating physicians
10and pharmacists about appropriate prescription drug use.
AB652,10,1211 4. To ensure appropriate patterns of pharmaceuticals use, establish drug
12utilization review procedures for managing the cost of pharmaceuticals.
AB652,11,813 5. Develop a policy, and reduce it to writing, to provide for continuity of care for
14its enrollees. The policy shall require at least 30 days' notice of a provider's
15termination of participation in the health care plan to any enrollee who selected the
16provider or who is receiving a course of treatment that is being provided by the
17provider. The written policy shall address how the health care plan intends to
18facilitate the continuity of care for new enrollees receiving services during a current
19episode of care for an acute condition from a nonparticipating provider and for
20current enrollees when the participation of a provider selected by an enrollee, or from
21whom an enrollee is receiving a course of treatment, terminates. The written policy
22shall describe the procedures to be used by an enrollee to request a continuation of
23services. With respect to determining whether to continue services, the policy shall
24give reasonable consideration to the clinical effect that a change of provider may
25have on an enrollee's treatment for an acute condition. The health care plan may

1require any nonparticipating provider whose services are covered under its
2continuity-of-care policy to agree to meet the same contractual conditions and
3requirements that participating providers must meet. The health care plan is not
4required, under its continuity-of-care policy, to cover services or provide benefits not
5otherwise covered or provided under the terms of the health care plan or to provide
6continuity of care to an enrollee who is offered a point-of-service option, as defined
7in s. 632.85 (1) (c), or to a new enrollee who had the option to continue with his or her
8previous health care plan but who chose to change plans voluntarily.
AB652,11,119 6. To ensure that proper payment is made for covered services, meet all
10applicable state and federal statutory and regulatory requirements related to
11financial reserves.
AB652,12,512 7. Establish a physician advisory committee to provide advice regarding the
13plan's medical policies, including the range of services to be provided and the use of
14new technologies and procedures for providing care; to provide advice regarding the
15plan's utilization review program, if any; to conduct peer review activities; to hear
16appeals of decisions of the plan's medical director under sub. (3) (a) 5. a. and 6. a.; to
17make recommendations to the governing body on initial and ongoing physician
18participation; and to serve as liaison between the governing body and participating
19physicians regarding matters of mutual interest and concern. The physician
20advisory committee must consist of at least 5 members. All members must be
21physicians participating in the health care plan. Election of committee members,
22leadership of the committee and the governance of the committee must be
23determined in accordance with rules adopted by the committee, except that any
24participating physician must be eligible for election to the committee and the initial
25membership and leadership of the committee, for a period not exceeding 90 days,

1shall be determined by the governing body of the health care plan. The physician
2advisory committee must have reasonable discretion to appoint committees and in
3discharging its responsibilities, including the authority to adopt rules, policies and
4procedures, which may be subject to approval by the health care plan's governing
5body.
AB652,12,116 8. Establish, in consultation with the plan's physician advisory committee,
7procedures for fairly and systematically, consistent with the plan's business needs,
8capacity and objectives, soliciting and acting upon physician applications for
9participation in the plan. Any physician shall be allowed to apply for participation
10in the plan. The procedures for soliciting and acting upon physician applications
11shall be reviewed annually and must include all of the following:
AB652,12,1912 a. Making available in writing to applicants and to the public the objective
13criteria used by the plan in selecting physicians for participation in the plan,
14including such physician criteria as education, training, background, experience,
15professional disposition, demonstrated competence, demonstrated quality,
16membership or clinical privileges at a particular hospital and membership in a
17particular medical group, and including such plan criteria as professional liability
18insurance requirements and the number of physicians in a given specialty that are
19needed by the plan.
AB652,12,2120 b. The review of each application by physicians representing the applicant's
21area of medical specialty.
AB652,12,2522 c. Procedures to ensure that, whenever a physician's graduate medical
23education is a factor in selection for participation, training programs accredited by
24the Accrediting Council on Graduate Medical Education or the American
25Osteopathic Association are given equal recognition.
AB652,13,8
1d. Procedures to ensure that, whenever the economics or capacity of a
2physician's practice is a criterion used in selection for participation, that criterion is
3documented and made available to physician applicants, physicians participating in
4the plan and the plan's enrollees. Any such economic or capacity criterion used in
5selection for participation must be adjusted to reflect a physician's patient case mix,
6including severity of illnesses and ages of individuals who are patients of the
7physician, and any other features of the physician's practice that may account for
8costs or services utilization that is higher or lower than expected.
AB652,13,129 e. Procedures to ensure that the health care plan does not discriminate against
10high-risk or vulnerable individuals or individuals with expensive-to-treat,
11long-term or chronic medical conditions by excluding from participation physicians
12with practices that include a substantial number of such individuals.
AB652,13,1513 f. Procedures to ensure that the health care plan does not select physicians for
14participation on the basis of sex, race, creed, national origin or any other factor
15prohibited by law.
AB652,13,1916 9. Establish, in consultation with the plan's physician advisory committee,
17procedures to ensure fairness in processing physician applications for participation
18in the plan and in making decisions regarding the status of a physician's
19participation in the plan. The procedures must include all of the following:
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