Chapter 629

629.10 629.10 Prohibitions. In addition to the other prohibitions in this chapter, a public adjuster may not do any of the following:

629.10(1) (1) Solicit, or attempt to solicit, an insured during the progress of a loss-producing occurrence, as defined in the insured’s insurance policy.

629.10(3) (3) Own a direct or indirect financial interest in any aspect of a claim, other than the compensation agreed to under s. 629.04 (1) (f).

629.10(4) (4) Acquire an interest in salvage of the insured’s property unless obtaining written permission from the insured after settlement of the claim.

629.10(5) (5) Refer the insured to a person in whom the public adjuster has a direct or indirect financial interest or from whom the public adjuster may directly or indirectly receive anything of value.

629.10(6) (6) Solicit an insured outside the hours of 9 a.m. and 8 p.m. during the first 24 hours after the loss.

629.10(7) (7) Undertake an adjusting service without being competent and knowledgeable about the terms and conditions of the insured’s insurance coverage or if the loss or coverage exceeds the public adjuster’s expertise.

629.10(8) (8) Knowingly make a false material statement regarding any person engaged in the business of insurance to a client or potential client.

629.10(9) (9) Act as an adjuster for an insurer or independent adjuster.

629.10(10) (10) Agree to a settlement without the insured’s knowledge and written consent.

629.10 History History: 2019 a. 129; 2021 a. 240 s. 30.

629.11 629.11 Continuing education.

629.11(1) (1) Prior to the commissioner approving an individual’s registration under s. 629.02 (2), the individual shall certify to the commissioner that the individual will complete, on a biennial basis, a minimum of 15 credits of continuing education, including 3 credits of ethics. Each credit shall consist of at least 50 minutes of instruction and shall be approved by the commissioner. A public adjuster shall report the credits in conjunction with the registration renewal under s. 629.02 (4), if applicable.

629.11(2) (2) An individual who is not a resident of this state and who is a licensed or registered public adjuster in the individual’s state of residence and complies with continuing education requirements in that state that are substantially similar to the requirements under sub. (1) may submit to the commissioner proof of compliance with that state’s requirements. If the individual’s state of residence provides credit to the residents of this state on a reciprocal basis, the commissioner shall accept the proof of compliance as meeting the requirement under sub. (1).

629.11 History History: 2019 a. 129.

629.12 629.12 Reporting of administrative and criminal actions.

629.12(1) (1) A public adjuster shall report to the commissioner any administrative action related to the business of insurance that is taken against the public adjuster by a governmental agency or regulatory body. The report shall be made no later than 30 days after the final disposition of the matter and shall include a copy of the order, consent to order, or similar document.

629.12(2) (2) A public adjuster shall report to the commissioner any criminal prosecution taken against the public adjuster in any jurisdiction. The report shall be made no later then 30 days after the date of the initial pretrial hearing and shall include a copy of the complaint, the order from the hearing, and any other information required by the commissioner.

629.12 History History: 2019 a. 129.

629.13 629.13 Penalties. Upon a finding that a public adjuster has done any of the following, the commissioner may, after a hearing, notify the public by posting the public adjuster’s name and infraction on the office’s Internet site, levy a civil penalty, or, if applicable, suspend or revoke the public adjuster’s registration under s. 629.02, or do any combination of the 3 actions:

629.13(1) (1) Provided false, misleading, or incomplete information in the registration application.

629.13(2) (2) Failed to comply with any provision in this chapter.

629.13(3) (3) Violated any insurance law or rule or any subpoena or order of the commissioner or insurance regulatory body of another state.

629.13(4) (4) Obtained, or attempted to obtain, registration as a public adjuster through misrepresentation or fraud.

629.13(5) (5) Misappropriated or otherwise improperly handled money or property received in the course of doing business as a public adjuster.

629.13(6) (6) Intentionally misrepresented the terms of an insurance policy.

629.13(7) (7) Been convicted of a felony related to the duties and obligations of a public adjuster or the business of insurance.

629.13(8) (8) Admitted to committing, or is found to have committed, any insurance unfair trade practice or insurance fraud.

629.13(9) (9) Used fraudulent, coercive, or dishonest practices, or demonstrated incompetence or untrustworthiness, in the conduct of business in any jurisdiction.

629.13(10) (10) Had an intermediary license or public adjuster license or registration denied, suspended, or revoked in any jurisdiction.

629.13(11) (11) Cheated on an examination for a public adjuster license or registration.

629.13(12) (12) Misrepresented to a person that the individual represents or is employed by an insurer in any capacity, including as an independent adjuster.

629.13 History History: 2019 a. 129.