424.303(1)(1)
A creditor shall not request cancellation of a policy of property or liability insurance except after the customer's default (s.
425.103), or in accordance with a written agreement by the customer at any time other than when the original transaction is entered into. In either case the cancellation does not take effect until written notice is delivered to the customer or mailed to the customer at an address as stated by the customer. The notice shall state that the policy may be canceled on a date not less than 30 days after the notice is delivered, or, if the notice is mailed, not less than 33 days after it is mailed.
424.303(2)
(2) Following cancellation, the customer shall be entitled to a rebate or credit for any prepaid charges which represent the premium for a period following cancellation.
424.303(3)
(3) This section shall not apply to a contract issued by an insurance premium finance company licensed under s.
138.12.
424.304
424.304
Cancellation by customer. 424.304(1)(1)
Following the sale of any insurance product under s.
422.202 (1) (b), the customer has the right to cancel the insurance until 30 days after the policy is mailed or otherwise delivered to the customer. The creditor shall provide the customer a notice in duplicate in the form set forth in subs.
(2) and
(3).
424.304(2)
(2) The notice required by sub.
(1) shall be in substantially the following form:
CUSTOMER'S RIGHT TO SUBSTITUTE PROPERTY
OR LIABILITY INSURANCE
You may cancel the property or liability insurance which you purchased through .... (name and address of lender) to insure the collateral securing your loan dated .... (date). To cancel, you must mail or deliver a written notice, together with the original policy for the property or liability insurance, to us before midnight of the 30th day after the date our policy was mailed or otherwise delivered to you. In addition, you must include a copy of a policy or endorsement for substitute insurance from another insurance company, such as the company insuring your home, that provides the same coverage and that names our company as loss payee. If you cancel and you do not provide evidence of substitute insurance to us with your notice or within 7 days after sending a cancellation notice to us, we may purchase other insurance to cover our risk and charge you for it.
If you wish, you may use this page as your written notice by writing “I hereby cancel this insurance" and adding your name, address and the date. This page, the original policy and a copy of the substitute policy or endorsement showing our company as loss payee must be sent or delivered to us before midnight on the 30th day after the date our policy was mailed or otherwise delivered to you. Keep the copy of this page for your records.
If you cancel this insurance, you may elect to receive either a check for the insurance premiums or a credit against your loan balance in the amount of the insurance premiums and the amount of applicable finance charge. Check which of the following you elect:
1. .... I want you to send me a check in the amount of $.... (amount of insurance premiums) for the insurance premiums.
2. .... I want you to credit my loan balance in the amount of $.... (amount of insurance premiums) which is the amount of the insurance premiums, plus the amount of applicable finance charge.
424.304(3)
(3) A creditor may elect to provide only a credit to a customer who cancels insurance under this section. If a creditor so elects, the creditor shall delete the last paragraph of the notice under sub.
(2) and shall substitute the following: “If you cancel this insurance, we will credit your loan balance in the amount of $.... (amount of insurance premiums), which is the amount of the insurance premiums, plus the amount of applicable finance charge."
424.304(4)
(4) Any customer who cancels and substitutes insurance within the 30-day period under sub.
(1) is entitled to a credit or payment under s.
424.402. Any insurance policy covered by the notice shall be void as of the date of purchase, unless a loss has occurred, upon mailing or delivery of the notice of cancellation by the customer and all rights under the policy shall terminate. The creditor shall promptly provide the customer with a credit or payment, as applicable, even if the original policy does not accompany the notice of cancellation.
424.304 History
History: 1985 a. 256.
OTHER INSURANCE PRODUCTS
424.401
424.401
Cancellation by customer. 424.401(1)(1)
Following the sale of any insurance product under s.
422.202 (2s) (a) 2., including insurance described in s.
424.301 (1m), or, if for a term of more than one year, any future service or motor club service contracts under s.
422.202 (2s) (a) 3., the customer has the right to cancel the products or contracts until 30 days after the insurance policy, future service contract or motor club service contract is mailed or otherwise delivered to the customer. The creditor shall provide the customer a notice in duplicate in the form set forth in subs.
(2) and
(3).
424.401(2)
(2) The notice required by sub.
(1) shall be in substantially the following form:
CUSTOMER'S RIGHT TO CANCEL OPTIONAL ....
(INSURANCE, FUTURE SERVICE CONTRACT
OR MOTOR CLUB SERVICE CONTRACT)
You may cancel the optional .... (insurance, future service contract or motor club service contract) which you purchased and financed through .... (name and address of lender) on .... (date). To cancel, you must mail or deliver a written notice to us before midnight of the 30th day after the date this .... (insurance policy or service contract) was mailed or otherwise delivered to you.
If you wish, you may use this page as your written notice by writing “I hereby cancel this .... (insurance or service contract)" and adding your name, address and the date. This page and the original .... (policy or contract) must be sent or delivered to us before midnight on the 30th day after the date the .... (insurance policy or service contract) was mailed or otherwise delivered to you. Keep the copy of this page for your records.
If you cancel this .... (insurance or service contract), you may elect to receive either a check for the .... (insurance premiums or service contract charges), or a credit against your loan balance in the amount of the .... (insurance premiums or service contract charges) plus the amount of applicable finance charge. Check which of the following you elect:
1. .... I want you to send me a check in the amount of $.... (amount of insurance premiums or service contract charges) for the .... (insurance premiums or service contract charges).
2. .... I want you to credit my loan balance in the amount of $.... (amount of insurance premiums or service contract charges), which is the amount of the .... (insurance premiums or service contract charges), plus the amount of applicable finance charge.
424.401(3)
(3) A creditor may elect to provide only a credit to a customer who cancels insurance or a service contract under this section. If a creditor so elects, the creditor shall delete the last paragraph of the notice under sub.
(2) and shall substitute the following: “If you cancel this .... (insurance or service contract), we will credit your loan balance in the amount of $.... (amount of insurance premiums or service contract charges), which is the amount of $.... (insurance premiums or service contract charges), plus the amount of applicable finance charge."
424.401(4)
(4) Any person who cancels insurance or a service contract within the 30-day period under sub.
(1) is entitled to a credit or payment under s.
424.402. Any insurance policy or service contract covered by the notice is void as of the date of purchase upon mailing or delivery of the notice of cancellation by the customer and all rights under the policy or contract shall terminate. The creditor shall promptly provide the customer with a refund or credit, as applicable, even if the original policy or contract does not accompany the notice of cancellation.
424.401 History
History: 1985 a. 256;
2013 a. 230.
424.402
424.402
Insurance cancellation credit or payment. 424.402(1)(1)
Any customer who cancels insurance or a service contract under s.
424.304 or
424.401 shall receive one of the following:
424.402(1)(a)
(a) A credit against the balance of the customer's obligation or account in the amount of the insurance premiums or service contract charges plus that portion of the finance charge attributable to the insurance premiums or service contract charges.
424.402(1)(b)
(b) A payment in the amount of the full amount of the insurance premiums or service contract charges, which amount shall continue to be part of the customer's obligation, if the creditor offers and the customer elects this option.
424.402(2)
(2) With respect to the application of a credit under sub.
(1) (a) to a customer's obligation for a consumer credit transaction other than one pursuant to an open-end credit plan, a merchant shall do one of the following:
424.402(2)(a)
(a) If the obligation is for a consumer credit transaction other than a precomputed consumer loan, apply the credit in one of the following ways:
424.402(2)(a)1.
1. First against the final installment due on the customer's obligation and then to the preceding installments in the reverse order in which they are due.
424.402(2)(a)2.
2. Against the balance of the customer's obligation and proportionately reduce the amount of each remaining installment.
424.402(2)(b)
(b) If the obligation is for a precomputed consumer loan, apply the credit against the balance of the customer's obligation, compute and apply a refund of the finance charge, less the portion included in the credit, in the manner described in s.
422.209 (2) as of the date of the loan or the nearest scheduled installment due date, and thereafter charge interest at a rate not to exceed the annual percentage rate of finance charge which was disclosed to the customer when the loan was made.
424.402(3)
(3) If a credit under sub.
(1) (a) is applied to a precomputed consumer loan, the finance charge resulting after application of the credit shall be the finance charge for the precomputed consumer loan, but the cancellation shall not otherwise alter the customer's obligation for the precomputed consumer loan.
424.402(4)
(4) A contract between an insurer and a creditor may not provide for a refund to the creditor upon cancellation by a customer under s.
424.304 or
424.401 in an amount less than the amount of the insurance premiums that the creditor must credit to the customer's account or pay to the customer under sub.
(1).
424.402 History
History: 1985 a. 256.
INSURANCE PRACTICES
424.501
424.501
False, misleading or deceptive insurance solicitation. 424.501(1)(1)
A creditor may not solicit or offer for sale any insurance product in connection with a consumer credit transaction in any manner that is false, misleading or deceptive or that omits to state material information with respect to the insurance or the consumer credit transaction that is necessary to make the solicitation or offer not false, misleading or deceptive.
424.501(2)
(2) It is not a violation of sub.
(1) to use printed materials or forms that have been approved for use by the office of the commissioner of insurance.
424.501 History
History: 1985 a. 256.
424.502
424.502
Insurance commissions; limitations. A creditor or insurer may not pay to an employee of the creditor who participates in the processing of consumer credit transactions any commission or bonus that exceeds an amount equal to 25 percent of the employee's annual earnings for the sale of insurance in connection with those consumer credit transactions. Insurance does not include a warranty plan for which the commissioner of insurance has issued a limited certificate of authority pursuant to rule promulgated under s.
600.01 (1) (b) 5. 424.502 History
History: 1985 a. 256.
ADMINISTRATION
424.601
424.601
Cooperation between administrator and commissioner of insurance. The administrator and the commissioner of insurance shall consult and assist one another in maintaining compliance with this chapter. They may jointly or severally pursue investigations, prosecute suits and take other official action, as may seem to them appropriate, if either of them is otherwise empowered to take the action. If the administrator is informed of a violation or suspected violation by an insurer of this chapter, or of chs.
600 to
646, rules and regulations of this state, the administrator shall advise the commissioner of insurance of the circumstances, and the commissioner of insurance may act under the laws of this state.
424.601 History
History: 1971 c. 239;
1973 c. 3;
1977 c. 339 s.
43;
1979 c. 89;
1985 a. 256 s.
14; Stats. 1985 s. 424.601.
424.602
424.602
Administrative action of commissioner of insurance. To the extent that the commissioner of insurance's responsibility under this chapter requires, the commissioner shall issue rules with respect to insurers and with respect to refunds (s.
424.205), forms, schedules of premium rates and charges (s.
424.209), and the commissioner's approval or disapproval thereof and, in case of violation, may make an order for compliance.
424.602 History
History: 1971 c. 239;
1985 a. 256 s.
16; Stats. 1985 s. 424.602;
1991 a. 316.
